Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Long battery life
on November 13, 2023
Posted by: Krp9max
[This review was collected as part of a promotion.] I love the long battery life of my Samsung Galaxy S23fe. It's way better than my S10. Everything is easy to update, change, download, etc. I plan on having my new phone for several years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on November 13, 2023
Posted by: Nonasmama
[This review was collected as part of a promotion.] I use my device for both work and personal, takes great pictures too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has a great camera
on November 13, 2023
Posted by: LC1108
[This review was collected as part of a promotion.] I use my device for personal use such as social media and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on November 13, 2023
Posted by: Imitheravenmaster
[This review was collected as part of a promotion.] This have fhe best camera and makes beautiful photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great camera
on November 13, 2023
Posted by: Beautifuleyes63
[This review was collected as part of a promotion.] I love the camera! Other than the features are pretty much the same as my other S series that I've used. I am older so don't use a lot of features as i use my phone mistly for talking and texting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great HD display camera capture.
on November 13, 2023
Posted by: GioZio
[This review was collected as part of a promotion.] Premuim phone display in screen security. Lite weight slim design. Great device wireless charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 review
on November 13, 2023
Posted by: ACBC123
[This review was collected as part of a promotion.] Great and easy to use features.
No issues with any of the features. Excellent experience overall
No issues with any of the features. Excellent experience overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall a fast phone but does have some freezing.
on November 13, 2023
Posted by: WhightKnight10115
[This review was collected as part of a promotion.] I only use it as a phone and to Google things from time to time. Very smooth and not real glitchy. Some freezing issues but it's to be expected out of these phones.
Value
3
Response from Samsung USBy Social Commerce, November 17, 2023
Hi there WhightKnight10115,
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some quick troubleshooting steps that you can take to help resolve what you may be experiencing with your device. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that the software on your Galaxy S23 FE has been updated with the most current version of software available, linked below. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some quick troubleshooting steps that you can take to help resolve what you may be experiencing with your device. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not done so already, please make sure that the software on your Galaxy S23 FE has been updated with the most current version of software available, linked below. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US