Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
3
Not satisfied
on July 29, 2024
Posted by: Propagandapanda
[This review was collected as part of a promotion.] Features galaxy offers for free are second to none it's cameras and quality are outstanding, and Ai has helped me to ask more every day questions and it elaborates on things I may not know to ask. Which is great but my phone runs hot even with all location apps off it feels like it could start a fire I can not keep it in my pocket. Also my navigation says turn left but means right. And I have recalibrated it. Also the amount of spam that comes thru even with spam blocker is amazing it blows my mind how useless the feature is.
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Thanks for reaching out to us! We always appreciate hearing from our customers and getting your feedback. We see that you reached out regarding the Galaxy S23 FE. We're glad to see that you have been enjoying the features that this phone has to offer and that AI has been helping you. We also noted your concerns about the navigation and overheating. If your navigation is out of sorts, we recommend making sure that the app you are using is updated. Updates can help remove bugs that can cause the app to malfunction. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide in the link attached to help keep your devices at their normal operating temperature. If any of this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: SamsungMT
[This review was collected as part of a promotion.] Great phone, Galaxy AI will make the functionality much better. Camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features!
on July 29, 2024
Posted by: JlovesSamsung
[This review was collected as part of a promotion.] I have the Samsung Galaxy 23 FE. I really love the clear and detailed pictures this phone takes! Videos are immaculate when I watch movies. It really is like a mini HD TV. I, also play games on my phone and gaming is really great pictures and, I love that the screen is big enough to navigate and see all the details. I'm looking forward to upgrade to the Galaxy S24 AI series!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my Samsung phone . All the features are amazing. Can't ask for a phone. I love all Samsung products. I also have Samsung watch. I never missed out on call, text messages, and emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great customization, easy UI
on July 29, 2024
Posted by: Cypressrunt
[This review was collected as part of a promotion.] I use my phone for multiple things. Tracking my health, planning my day, taking photos of my kids, or catching up with friends via text. The AI is great and easy to use as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on July 29, 2024
Posted by: Alinc1
[This review was collected as part of a promotion.] Honestly this phone is amazing. It doesn't run extremely slow, it has a decent capacity for apps, it's easy to carry around and very light. The Galaxy S23 FE is a great phone to get someone as it's durable and doesn't break easily, has plenty of storage and has amazing audio quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving My Galaxy
on July 29, 2024
Posted by: Kotaskoibito
[This review was collected as part of a promotion.] I love my phone, specially love the camera! Androids in general have always been my choice of phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on July 29, 2024
Posted by: Krypto78
[This review was collected as part of a promotion.] I've had my Samsung Galaxy s23 for about a year. I love the Samsung phone brand because they last for years. There's no need to constantly buy a new phone. All calls are clear and the screen is crystal clear. Anything I look at is vivid. I use my phone for everything whether it be watching movies, playing games, texting, calling and so on. I'm just starting to learn the new AI system but so far it's been great.
Value
5
Written by a customer while visiting Samsung US