Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Best phone in 2021
on March 17, 2024
Posted by: Acidxoburn
[This review was collected as part of a promotion.] I'm a writer and this phone is so easy to use. I have my notes, I have so much space for photos, and it has cute wallpapers. I love how easy it is and I can simply say Hey Bixby, to get an answer for something while I'm writing. I love the easy hand feature for photos as well. No more having to push a button.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product of phones
on March 17, 2024
Posted by: Bestphoneevr
[This review was collected as part of a promotion.] I use my phone mostly for social networking and for my online schooling. I wouldn't be able to graduate next year if it wasn't for being able to purchase my phone when I did
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Buyer Beware
on March 21, 2024
Posted by: justagirlhb
This phone is extremely heavy. The edges are sharp and uncomfortable to hold. It also has an incredibly smooth casing so setting it on your lap is not a thing it will slide right onto the floor. Also there is a typo when a cable that is being used is too slow the error message reads to use the "cagle" not "cable" included with the device...My phone is not the only one that has this misspelling. The battery life sucks and it also gets so hot while using it that I have to shut it off and put it down or it will burn me. I loved my Samsung Galaxy Note 10 5G...This phone I would never buy again
Response from Samsung USBy Social Commerce, March 25, 2024
Howdy Justagirlhb,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in hand for those unexpected situations in life like leaving your device behind in an Uber, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in your groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If the 6.4” Dynamic AMOLED 2X Infinity-O FHD+, Edge Screen of the Galaxy S23 FE is no longer appealing to you, we do offer a plethora of devices that may be better suited for what you're looking for in your next device. Feel free to take a look at our product line and fall in love with your next device. If you feel like your Galaxy S23 battery is not performing up to your expectations, take a moment to look over "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some great information about optimizing your Galaxy battery life. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also, take a look at "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact your device's temperature. If you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in hand for those unexpected situations in life like leaving your device behind in an Uber, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in your groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If the 6.4” Dynamic AMOLED 2X Infinity-O FHD+, Edge Screen of the Galaxy S23 FE is no longer appealing to you, we do offer a plethora of devices that may be better suited for what you're looking for in your next device. Feel free to take a look at our product line and fall in love with your next device. If you feel like your Galaxy S23 battery is not performing up to your expectations, take a moment to look over "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some great information about optimizing your Galaxy battery life. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also, take a look at "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact your device's temperature. If you have any questions for us or if you would like any further assistance after reviewing the resources that have been shared, feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and all around great product
on April 15, 2024
Posted by: love2shop
[This review was collected as part of a promotion.] I have this phone for a while now but device is still helps me in my life everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 15, 2024
Posted by: Montre252
[This review was collected as part of a promotion.] When I say I love this phone I love it. This was a birthday present. It's so fast, the graphics is amazing. My daughter love the fact she can draw on it. I love using it for my grocery List. No more writing it on a piece of paper and losing it. I can't say enough about this phone. My son has one too. I use it to write appointments as well. It does so much that people don't realize it. Thanks for making a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Through the ringer
on April 15, 2024
Posted by: LerchPrime
[This review was collected as part of a promotion.] As a Galaxy S23 Ultra owner, my experience with the phone has been outstanding. I work with sand and air with gas. After I want to say 6 months, the case had forced sand under the volume and hold keys making them hard stick. I have to use the media output function to change volume. S pen is great I just really have a hard time remembering it's there. And a small scratch is noticeable to the pen writing function. The lens covering the bottom camera, single Crack somehow on me. I wish the phone would auto adjust better between horizontal and vertical viewing. Game mode is amazing. I have so many games on this device. Storage is outstanding. Needs better alarms. The speaker is loud and that's a good thing.
I would day it'd be nice to have a tougher screen, better external buttons. Glass options for protection. Ear buds with the phone when purchased. I wish I knew how well it connected to other devices and working between them. Speech to text is a little weak.
I do not like the phone updating and putting games and apps on my phone I didn't ask for.
I hope one day I can talk to my phone and have it do things for me that way. I'm excited to try the assistance and othe AI features down the road. Hopefully more color options for the phone. More emphasis on the use of my S pen.
Phone has been great for me the last few months. I am excited to try out future products that become available. Hopefully get a watch at some point try that out too.
I would day it'd be nice to have a tougher screen, better external buttons. Glass options for protection. Ear buds with the phone when purchased. I wish I knew how well it connected to other devices and working between them. Speech to text is a little weak.
I do not like the phone updating and putting games and apps on my phone I didn't ask for.
I hope one day I can talk to my phone and have it do things for me that way. I'm excited to try the assistance and othe AI features down the road. Hopefully more color options for the phone. More emphasis on the use of my S pen.
Phone has been great for me the last few months. I am excited to try out future products that become available. Hopefully get a watch at some point try that out too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Experience the world with Samsung
on April 16, 2024
Posted by: MustBuy
[This review was collected as part of a promotion.] I am a samsung lover. I got my first phone samsung and still i am having samsung phone. Great features. Love to capture beautiful picture. No complains.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on April 16, 2024
Posted by: Daywave
[This review was collected as part of a promotion.] The Samsung Galaxy S23 FE is a great option for those looking for a powerful and feature-rich phone at a more affordable price than the Galaxy S23. It has a large, beautiful OLED display, a long-lasting battery, and a versatile triple-lens camera system. Here’s a quick rundown of its pros and cons:
Pros:
* Solid performance with the Snapdragon 8 Gen 1 processor
* Good battery life
* Excellent display
* Durable build quality
* Multiple color options
Cons:
* Average cameras compared to other flagships
* Exynos 2200 processor in some regions (outside the US)
* Limited storage options
Overall, the Samsung Galaxy S23 FE is a great value for the price. It offers many of the same features as the Galaxy S23, but at a lower cost. If you're looking for a phone with a great display, long battery life, and solid performance, the Galaxy S23 FE is a great option to consider.
Pros:
* Solid performance with the Snapdragon 8 Gen 1 processor
* Good battery life
* Excellent display
* Durable build quality
* Multiple color options
Cons:
* Average cameras compared to other flagships
* Exynos 2200 processor in some regions (outside the US)
* Limited storage options
Overall, the Samsung Galaxy S23 FE is a great value for the price. It offers many of the same features as the Galaxy S23, but at a lower cost. If you're looking for a phone with a great display, long battery life, and solid performance, the Galaxy S23 FE is a great option to consider.
Value
5
Written by a customer while visiting Samsung US