Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(3,772 Reviews)
Open Ratings Snapshot
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product. 
(
47 out of 54
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4 out of 5
4
It freezes up on me, often and sometimes it will p
on November 13, 2023
Posted by: Forevermem
[This review was collected as part of a promotion.] I use my phone for everything, it's my personal assistant. I play a few games and it works fine and when I listen to music or view a movie it freezes, sometimes... Overall it's a good phone it takes great pictures, very clear!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the S23
on November 13, 2023
Posted by: Musti123
[This review was collected as part of a promotion.] Love my S23 its snappy compared to my last phone, lovely camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is for me ideal for My Work
on November 13, 2023
Posted by: Camilop
[This review was collected as part of a promotion.] I love samsung because i work and i play games anda the camara is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on November 13, 2023
Posted by: Luvtoeatpizza
[This review was collected as part of a promotion.] I use my Samsung galaxy all day every day. From Netflix to getting to places using my phones gps this Samsung is a beast! This is literally a computer! The stylus is the closest thing to a real pen but better. Battery life is almost unbelievable. I charge this once every other day sometimes every three days. This is by far the best phone I have ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it and I love the SD card slot
on November 13, 2023
Posted by: TheAmyD
[This review was collected as part of a promotion.] I will keep this phone as long as I can because it is the last with the SD slot I hear. It is the dumbest thing to take that out. That was a huge selling point for me. I have to rethink the next time I get a new phone but I will keep this one until it dies. I love it. Why ruin a great thing?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beat phone ive ever used
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Best phone ive ever owned price is a lil high but it is soooo worth it, battery usage last days at a time charge time is under an hour mostly, takes wonderful pics and videos great graphics great sound all around great phone, you get what you pay for usually this phone is absolutely great for the price beats the other phones hands down. Couldnt pay me to own a different phone. Especially that fruit company phone they aint got nothin on this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best features ever
on November 13, 2023
Posted by: Buffy1980
[This review was collected as part of a promotion.] I use my samsung to watch movies and i love it. Also love to watch music videos and take photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has decent features.
on November 13, 2023
Posted by: Kev40power
[This review was collected as part of a promotion.] I love mu Samsung device. It streams instantaneously with no lag or any issues. The only issue I have is with the GPS. It is constantly recalibration itself and sometimes takes me on a longer detour than necessary or to a completely wrong destination. I would like to try an upgraded version but currently can't afford it. But overall I enjoy my experience with samsung
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 14, 2023
Hello there Kev40power,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why a phone's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your Location is disabled or because you are not using the best Location method. When you have the free time available out of your hectic day, please take a moment to review the article that I have linked below for you titled, "Galaxy phone or tablet's GPS signal is lost" for some quick troubleshooting steps that you can conduct on your Galaxy S23 FE to help resolve what you have described to be experiencing. Feel free to reach out to Samsung Support afterwards if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001575/
Written by a customer while visiting Samsung US
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