Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
1
Consumer cellular won't replace
on September 1, 2024
Posted by: Donnie
from Glendale Arizona
Expertise:Expert
I've had this phone on consumer cellular for several months now for a year and it's constantly overheating and discharging itself when it overheating cuz I'm about 40% and then all of a sudden the screen starts overheating and then charge drops to 4% and the phone shuts off and yet consumer Cellular won't exchange the phone sounds like it's a problem with it they said it's a problem with your phone
Response from Samsung USBy R&R Team, September 1, 2024
Thank you for reaching out to us, Donnie. We always appreciate hearing from our valued customers. It seems that you got in touch to share your feedback on the S23 FE. The Galaxy S23 series comes with improved heat dissipation technology, including a wider vapor chamber compared to previous models. This allows heat to be dissipated more effectively. If you experience your device heating up, you can use the "Optimize now" feature in the Battery and Device Care settings. You can also add the "Optimize now" widget to your home screen for quick access. Here's how to do it:
1. Open the settings menu.
2. Tap on "Battery and Device Care".
3. Tap "Optimize now".
4. Once the optimization is complete, tap "Done".
5. Tap the More Options icon.
6. Tap "Add to Apps screen".
7. Long press on "Device care" in the Apps screen.
8. Tap on Widgets to open the widget display option.
9. Tap the icon to add it to the home screen.
By following these steps, the device care widget will appear on your home screen. Samsung also offers a 12-month limited warranty for manufacturer defects and provides the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. Thank you for your continued support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Open the settings menu.
2. Tap on "Battery and Device Care".
3. Tap "Optimize now".
4. Once the optimization is complete, tap "Done".
5. Tap the More Options icon.
6. Tap "Add to Apps screen".
7. Long press on "Device care" in the Apps screen.
8. Tap on Widgets to open the widget display option.
9. Tap the icon to add it to the home screen.
By following these steps, the device care widget will appear on your home screen. Samsung also offers a 12-month limited warranty for manufacturer defects and provides the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. Thank you for your continued support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
5 Stars !!!
on September 5, 2024
Posted by: Danni1103
[This review was collected as part of a promotion.] Absolutely impressed by the quality of this phone !! Camera quality is one of the best on the current market ! Easy to navigate. Automatically hooked up to all of my appliances without the hassle of downloading to use.
To say I'm satisfied is an understatement. Thanks for making life easier samsung !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
it is perfect for watching video and other TV
on November 6, 2023
Posted by: wendyjune
[This review was collected as part of a promotion.] I just hit the video or movie I'd like to watch great play back and great visually and sound is amazing mirroring also
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on November 6, 2023
Posted by: Babyblues614
[This review was collected as part of a promotion.] I love this galaxy without a doubt hands down best one yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on November 7, 2023
Posted by: Spiderlilly190
[This review was collected as part of a promotion.] Best phone I ever bought works amazing great size and amazing camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S23 is the best phone I've ever had
on November 7, 2023
Posted by: JsnAdam
[This review was collected as part of a promotion.] I absolutely love everything this phone has provided. I can't talk about just one thing because everything this phone has provided has went up and beyond what I was expecting.
I do a bunch of gaming on Xbox and the display on this phone is so beautiful I absolutely love every second I get to use my S23, taking pictures on this phone has turned me into a photographer I could write a story on how much I love this phone
It's been one of the best phones I've ever had the pleasure of using thank you Samsung for making a phone that has done nothing but been good to me..
It's been one of the best phones I've ever had the pleasure of using thank you Samsung for making a phone that has done nothing but been good to me..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great price and features.
on November 7, 2023
Posted by: Getitdude
[This review was collected as part of a promotion.] Only reason I didn't five star was the thickness of the device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My S23 FE battery dilemma
on November 8, 2023
Posted by: Mbnbilly2008
[This review was collected as part of a promotion.] I use my new S23 FE phone for everything! The only issue I have is with my very short lived lithium battery feels under par for a premium cell phone. Otherwise, a great phone. If it would only hold a charge longer than a few hours!
Value
4
Written by a customer while visiting Samsung US