Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Strong gorilla glass 5
on January 23, 2024
Posted by: Limee520
from Az
Awesome....................................Strong gorilla glass 5
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on January 24, 2024
Posted by: Ashley
from MN
Switched to this brand recently and I honestly hate it. The systems are like walking ads and an update installs apps I dont even use or need instead of new features. Opening up the phone for the first time I was asked for my full name, address, and birthday multiple times. I was also told to buy a subscription to use their cloud (which I didn't). Many of the features that this brand is praised for is behind a paywall. Phone only came with a charging cable not even a block. Display settings are over saturated with no way to fix it. Camera quality is the same as my old 100 dollar phone. Microphone quality is horrible, normal calling is muffled while speaker calling sounds like I'm in a tunnel (as stated by muliple people I've called). Again on the lack of privacy, the phone is constantly asking me to save my passwords with them and share my information with them. They asked to review my searches, my photos, my location, ect. A hacker could easily find out every detail about you if you have this phone, even your credit card info since they ask for that while setting up the phone as well.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 25, 2024
Hi there Ashley,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone and/or tablet. For your possible best experience, it is highly recommended to keep your devices updated. If you are looking for more storage options on your Galaxy S23 FE, Samsung Cloud, Microsoft OneDrive, and Google Drive are some great choices that are available for you. Check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on the topic, linked below. As stated in, "What's in the Box, " your Galaxy S23 FE includes, the Smart Phone, Data Cable, and an Ejection Pin. With many people already having compatible charging blocks from previous devices available, we try to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block. You can configure the screen brightness of your device, timeout delay, font size, and many other display settings. For your convenience, I have linked your device manual below to allow you to become better acquainted with its features and settings. Take a moment to also review, "The best camera features on your Galaxy S23" to learn more about all of the incredible camera functions that your device offers. There are a few things that can cause issues with the microphone on your phone. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Take a moment to review, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Most smart devices and apps that are available on the market provide you with the option to save your passwords, for your convenience, so that you do not have to re-enter them, if you choose. Please feel free to reach out to Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always happy to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone and/or tablet. For your possible best experience, it is highly recommended to keep your devices updated. If you are looking for more storage options on your Galaxy S23 FE, Samsung Cloud, Microsoft OneDrive, and Google Drive are some great choices that are available for you. Check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on the topic, linked below. As stated in, "What's in the Box, " your Galaxy S23 FE includes, the Smart Phone, Data Cable, and an Ejection Pin. With many people already having compatible charging blocks from previous devices available, we try to lead a sustainable future by minimizing environmental impact. Wall chargers are sold separately if you do not have a compatible charging block. You can configure the screen brightness of your device, timeout delay, font size, and many other display settings. For your convenience, I have linked your device manual below to allow you to become better acquainted with its features and settings. Take a moment to also review, "The best camera features on your Galaxy S23" to learn more about all of the incredible camera functions that your device offers. There are a few things that can cause issues with the microphone on your phone. For example, an external device such as headphones may be preventing the microphone from working. Other times, you may hear a crackling noise, or sounds may be unclear in your recordings if the microphone is having problems. Take a moment to review, "Microphone issues with Galaxy phone or tablet" to help resolve what you may be experiencing with your device. Most smart devices and apps that are available on the market provide you with the option to save your passwords, for your convenience, so that you do not have to re-enter them, if you choose. Please feel free to reach out to Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always happy to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-fe/buy/galaxy-s23-fe-128gb-unlocked-sm-s711ulgaxaa/?modelCode=SM-S711ULGAXAA
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Great and smooth working
on February 1, 2024
Posted by: Reggie
[This review was collected as part of a promotion.] The processing speed and power of my s23 fe is amazing. I can seemingly change and move to different apps and my gaming along with ability to film my dance videos are really smooth and have barely any lag or conversion problems. The sound is also a really great feature as well, I'm able to really dance and listen to my music clearly and distinctively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone going.
on February 1, 2024
Posted by: Charles
[This review was collected as part of a promotion.] No better phone out there. Thanks Samsung I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like how it is not that big and fits easily
on February 1, 2024
Posted by: Love2photograph
[This review was collected as part of a promotion.] I use it for school and communication purposes. I
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One one best
on February 1, 2024
Posted by: RAPHAELLO
[This review was collected as part of a promotion.] This phone s23 its amazing ,I love the Samsung phones family ,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on February 1, 2024
Posted by: ItsJustMoney
[This review was collected as part of a promotion.] I bought 2 of these phones for my kids. Their camera is far better than the camera on my phone that is only a year older. It has been durable so far, which was surprising as my kids are constantly breaking their screens. I will definitely continue using samsung products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on February 1, 2024
Posted by: CracklingRosie
[This review was collected as part of a promotion.] As we now phones have so many integrated devices. Samsung Galaxy has taken it to another level. The camera features are so good, you get pristine pictures and video. The quality in streaming is smooth, never glitches. I am so happy with my device!
Value
5
Written by a customer while visiting Samsung US