Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(3,771 Reviews)
Open Ratings Snapshot
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product. 
(
47 out of 54
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4 out of 5
4
Great graphics and features
on December 29, 2023
Posted by: James89
[This review was collected as part of a promotion.] Streaming video and music, work, photography etc. Great ui
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on December 30, 2023
Posted by: Fortyfive
[This review was collected as part of a promotion.] I use it for my personal life and also use it for work and streaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next track has a very good features.
on December 30, 2023
Posted by: Gator56
[This review was collected as part of a promotion.] I can do this about anything I want this telephone I scream with it. What maybe listening to music mean for work school find play awesome phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the phone itself, still getting used to it
on December 30, 2023
Posted by: ShyBianca
[This review was collected as part of a promotion.] I use my phone for calling, texting, email, taking and storing photos, searching, social media and games.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Greatness, Perfect Size, Excellent Battery
on December 30, 2023
Posted by: HappyS23FEOwner
[This review was collected as part of a promotion.] All around Samsung S series phone didn't disappoint. Great size, not huge not small. Excellent battery life, runs fast, great screen size, everything is just what I expected from Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
One of the worst frame designs ever.
on December 30, 2023
Posted by: Real review
Expertise:Intermediate
First of all, there is no mention you can use this device without protective cover.
And second thing is that this sharp edges of displays and bad frame design really hurt the hands each time using this device without protective cover. As also because it is heavy, you can't avoid this unwanted touches at all .
I dislike it so much that I want to switch back to my galaxy s10 lite.
In overal the characteristics of the phone are not bad at all, I like how it sounds, I like the display quality and the performance is also OK.
Still the bad frame design for me is number 1 as the phone feels very badly and this sharp edges are trying to cut my fingers.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social CommerceJanuary 2, 2024
Hey Real,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There is no requirement for the Galaxy S23 FE to be utilized with a protective cover, case, or screen protector on the device, however, we do recommend protecting your investment. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 FE looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! If you prefer a more curved screen, take a look at the Galaxy S23 Ultra. It offers a 6.8" Dynamic AMOLED 2X Infinity-O QHD+ Edge Screen Display that may be more suited to your liking, linked below. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is like a computer in my hands.
on December 30, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] There isn't anything that can be done on a laptop or tablet that can nit be done on this phone. In fact you can actually do more on this phone then you can done tablets. This is the best phone Samsung has ever come out with. And it is also the most user friendly phone that Samsung had in the market. I'm still learning more and more every day that this phone can do. I feel like my options literally are endless. I want to tell ppl just mane something you think my phone can't do, just so I can prove them wrong and wow them. Next think I know they are out buying one for them selves. It's truly an amazing creation. 👏 to you Samsung for going above and beyond with your technology. Can't wait to see what yall come up with next. I know it will be mind blowing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great phone and great camera on it
on December 30, 2023
Posted by: Countrygirls36
[This review was collected as part of a promotion.] It un brambles because I dropped it like 7 time, I love thr camera on it, it sounds awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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