Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,772 Reviews)
Rating breakdown 3,772 reviews
5 Stars
2,892
4 Stars
710
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Great camera and bixby
on August 12, 2024
Posted by: Brandon618
[This review was collected as part of a promotion.] I tell anyone to buy s23 and up. Great phones! Also, galaxy ai is another great addition to this product as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The whole truth and nothing but the truth
on August 29, 2024
Posted by: xWARPx
[This review was collected as part of a promotion.] I was excited to unbox this phone. Everything transferred over smoothly thanks to Smart Switch. I was already enjoying the bigger screen and amazing colors in games and streaming videos/movies. A big difference from my previous Galaxy phone. I started to notice things here and there, minor things, nothing to major. The phone gets pretty hot when gaming or streaming even in an air-conditioned room. I know it is normal for most phones after hours of prolonged use. This gets hot within thirty minutes or so with no other apps running in the background. Every now and again the bluetooth has trouble pairing with other devices even when the device is right next to it or placed right on the phone, even without a phone case. Those things are not to hard to fix. Now, the gripe that I have is with the accidental touch protection. I always use the accidental touch protection because I usually carry my phone with me at all times in my pocket wherever I go. My previous Galaxy had no issues with it at all. This model Galaxy, it does not work. I can close out the screen making sure the screen is off and not on, put it in my pocket. Check on it in ten minutes and there will be all sorts of open apps. I turned off the touch sensitivity to see if it would make a difference. Not in the slightest. The phone also has a tendency to lag/freeze and force close on simple apps. My storage isn't full either, it still happens. Otherwise a fairly decent phone. The Galaxy AI could be better honestly.
Value
3
Response from Samsung USBy R&R Team, September 5, 2024
We appreciate you taking the time to share your experience with the Galaxy S23 FE. We always love hearing from our valued customers and getting their insights. The S23 FE's Dynamic AMOLED 2X display is designed to deliver stunning visual experiences, standing out even in varying light conditions. Whether you're in bright sunlight or dimly lit environments, the display retains its clarity and vibrant colors, ensuring an immersive viewing experience. The Eye Comfort Shield feature on the S23 FE is a game-changer, effectively reducing the amount of blue light emitted by the screen. This not only enhances visual comfort during extended usage but also makes it easier on your eyes, particularly when using the device in low-light or dark settings. With reduced blue light exposure, you can enjoy using your device before bedtime without compromising on your comfort and well-being. We hate to see that you’re experiencing persistent touch sensitivity challenges and performance lags. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. If you have already optimized your device, check out the link for additional options to help troubleshoot the lagging you are experiencing. We see that you've already started troubleshooting the screen sensitivity. Please reach out to us at Samsung Support so that we can look into what can be done to get this resolved. We look forward to hearing from you! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
From S-21 to S'23 ultra
on October 27, 2023
Posted by: Portuguese
I'm looking to upgrade my S21 ultra 256
After looking at the new S23. It's a good upgrade. Will upgrade after using the S23 for a few months.
After looking at the new S23. It's a good upgrade. Will upgrade after using the S23 for a few months.
Written by a customer while visiting Samsung US
Customer Rating
5
Mice great
on February 17, 2024
Posted by: Litopr67
[This review was collected as part of a promotion.] Yeah everything looks great all in one many features and arts and wallpapers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing especially the cameras
on November 8, 2023
Posted by: professorx
[This review was collected as part of a promotion.] I use Samsung as my daily driver and as my camera too this product is amazing ,especially when I'm shooting my cityscaping photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 FE
on November 9, 2023
Posted by: Kf1113
[This review was collected as part of a promotion.] How would you rate your device overall?
*****
Great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on December 12, 2023
Posted by: Solid1
[This review was collected as part of a promotion.] Everything works as it should wonderful product meets and exceeds experience
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has excellent quality
on April 29, 2024
Posted by: TeeJames28
[This review was collected as part of a promotion.] I haven't got into the entire phone as far as thr feature but the camera quality is fantastic
Value
4
Written by a customer while visiting Samsung US