Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
5
This phone is a great cost effective upgrade.
on December 22, 2023
Posted by: Thomas
[This review was collected as part of a promotion.] I recently upgraded from my Samsung galaxy note 9 to the Samsung galaxy s23 fe and I must say I love it so much more, however there are 2 key features I miss, the back fingerprint reader on the note 9 (it was much more efficient and effective than the screen thumbprint reader), And the S-pen which was very convenient and also brought other features like the screen reading and ability to accurately click or draw. I would say one major design feature I prefer about the s23fe would be the squared edges, the curved screen on the note 9 and other models is a cool gimmick however I've found that the last millimeter or so of the edge of the screen is useless because it cannot read input and it distorts the image. Overall I am extremely happy with the s23fe and I would most certainly recommend it to anyone who is looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unhappy with Auto Settings
on December 22, 2023
Posted by: Samsung117
[This review was collected as part of a promotion.] Overall like the phone but 2 complaints, 1 about Samsung in general and 1 about the camera.
Even though I had all my settings transferred from previous phone, Samsung's update reset many of them. Updates should NOT be able to automatically change settings without my permission.
I do not like that the camera lens frames sticks out. I want to be able to set my phone down flat on its back and I can't do that.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey Samsung117,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great
on December 22, 2023
Posted by: Mebhere
[This review was collected as part of a promotion.] I don't stream much but what music I do works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on December 22, 2023
Posted by: Bonnie
[This review was collected as part of a promotion.] I basically use for texting, messenger and emails. I take lots of photos. I think camera is better on S21.
I don’t like when Phone updates, things change. I now have a gray scale on screen where flashlight is and can’t change it. Phone would not ring so had to google it to see how to fix that. A few other issues. Basically, it is very similar to the S21.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on December 22, 2023
Posted by: Abcd1946
[This review was collected as part of a promotion.] I used the phone just for social purposes like email, texting, and taking pictures. The pictures come out fantastic I love this phone. I'm sure you can do much more with it but I'm a senior citizen and I just use it for certain things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceeds my expectations.
on December 22, 2023
Posted by: Sockermama
[This review was collected as part of a promotion.] I was concerned about switching from my Google pixel back to Samsung but the image quality exceeds my expectations. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone, Great Price!
on December 22, 2023
Posted by: Tiff12
[This review was collected as part of a promotion.] I bought this phone on a black Friday sale and I couldn't be happier! It takes beautiful ,clear pictures, easy to use, lots of features. I also bought the Galaxy Watch 6 with it and they interact amazing together! I have been very happy with the battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From old to new
on December 22, 2023
Posted by: Nightrider
[This review was collected as part of a promotion.] This product has been great. My old Samsung was starting to slip. It was only 4-5 years old, but when its time its time. I was pleasantly surprised by the picture quality and that I didn't have to be absolutely still to take a picture. The S23 also really takes care of my spam text, calls and garbage that comes along the path of my phone. I get to check who it was before I delete it. Didn't have that on my old phone. When I watch videos Utube, Nextdoor etc. very clear and able to send larger vids. Much more space for data, which means I probably can keep this phone longer than previous phones. I mainly use my phone to keep in touch with my family and friends. Keep up to date with my sports teams and check out the jobs in town. The maps app is excellent, many more features than were on my previous phone. I stayed with Android because to change the whole late out of the phone experience at this time in my life, just didn't make any sense. I very happy I didn't change to an IPhone. That being said, this phone is very reliable, state of the art and so easy to transfer info. My wife got the phone that is one above the S23, she as well, is very satisfied. All in all, we're very stoked to have upgraded to these new phones and will stay Android all the way.
Value
5
Written by a customer while visiting Samsung US