Customer reviews from Samsung US
Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(3,771 Reviews)
Rating breakdown 3,771 reviews
5 Stars
2,892
4 Stars
709
3 Stars
120
2 Stars
26
1 Star
24
87%of customers recommend this product.
(
47 out of
54)
Customer Reviews for Samsung - Galaxy S23 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Samsung is great!
on November 13, 2023
Posted by: Thetwoofme69
[This review was collected as part of a promotion.] The fundamentals of the phone are 100% better than any apple brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone good and fast
on November 14, 2023
Posted by: Bigjessie
[This review was collected as part of a promotion.] I use for every day life. And works fine the only thing I don't like is I have it in my pocket alot and it heats up so I got to restart it.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Salutations Bigjessie,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. For your convenience, I have linked an article that you may find beneficial in resolving what you have described to be experiencing with your device. The article is titled, "Keep your Galaxy device at its normal operating temperature." Take a look at it when you have some free time to learn more about how you can keep your device at its optimal temperature. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. We're always here to help! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on December 14, 2023
Posted by: murad
so great for the price, I like it a lot , nice camera all the good features that S Family got for cheaper price!
Thank you SAMSUNG.
Thank you SAMSUNG.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new awesome phone!
on November 6, 2023
Posted by: Melons59
[This review was collected as part of a promotion.] I got the new Galaxy S23 and all I can say is wow! This phone has so many cool features and the pictures are amazing with this phone. I highly recommend this phone above all others!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good product I loved it
on November 17, 2023
Posted by: Abelito0201
[This review was collected as part of a promotion.] I loved the camera and it works well, it has good performance so I'm cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Gorgeous Phone and its AMAZING
on November 22, 2023
Posted by: Jnguye013
This is an Absolute AMAZING!!!! Im already loving this phone when i first received it. its gorgeous and runs very smoothly. The best android OS than iOS in my opinion. Makes me stay with samsung operating system than iOS and will not be switching back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Powerhouse
on November 24, 2023
Posted by: Beardsley
[This review was collected as part of a promotion.] I just got this phone a week ago to replace my Samsung A53 and I much prefer this phone. It's faster all around, the screen is bright and vivid. It runs all my games smoothly. Would recommend to everyone. Battery life is average but that is to be expected. This is an absolute powerhouse of a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am still learning my Galaxy. So far really happy
on December 21, 2023
Posted by: Karebear1202
[This review was collected as part of a promotion.] I use my Samsung Galaxy for every day, phone necessities also to manage my daily tasks & to help keep me organized with any future Appointment, goals Etc.
Value
4
Written by a customer while visiting Samsung US