Customer reviews from sony.com
Sony - 4K Ultra HD Media Player - Black
Average customer rating
2.6
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
12
4 Stars
18
3 Stars
7
2 Stars
12
1 Star
29
38%of customers recommend this product.
(
11 out of
29)
Customer Reviews for Sony - 4K Ultra HD Media Player - Black
Posted by: Remmydawg
Verified Purchase:Yes
Ever since I've purchased my unit ,I've been waiting for new 4K releases that are reasonable in price and not available only to purchase.The new releases I can see are far and few between.Hopefully I will be able to see more of a selection in the future but so far I am a little disappointed in its content.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Excellent Quality
on May 6, 2014
Posted by: 4KEnthusiast
The quality of the picture and sound great. The movie download speed, after purchasing a movie, is slow (even though I have 40Gb download speed and no other service has any issue). But it is worth waiting.
I originally had issues (Media player was not turning on) when both TV (Sony 65XBR900A) and Media Player were connected to the same 4-port power-line (Linksys) network adapter. After changing the connection to wireless on the TV, the system now works without any issue. Sony support could not explain the reason. Otherwise, system works good.
Written by a customer while visiting sony.com
Customer Rating
2
Needs build in Wifi
on May 3, 2014
Posted by: Kato
havent been able to test it as my router is on the first floor and the tv is in the second floor where the family room is and there is no connections for it. You need to come out with a model that offers both ethernet and wifi AC. Maybe even offer a free upgrade to customers like me that purchased the sony 4k tv 65in.
Written by a customer while visiting sony.com
Customer Rating
4
Great unit, but I'm waiting for content
on May 3, 2014
Posted by: JD2911
The 4K Ultra HD Media Player is a solid unit, technically excellent, and the content available that is *sourced* in 4K renders a jaw dropping gorgeous picture! I am very pleased with the unit itself, its reliability, and its functionality. That's the good news. The bad news is the limited 4K content currently available and the severely limited 4K content that is actually *sourced* in 4K (originally shot in 4K, not upscaled). I am waiting for much more sourced 4K content to become available in order for the potential and promise of this unit to be realized. When that happens I will eagerly raise my rating of this product to 5 stars!
Written by a customer while visiting sony.com
Customer Rating
3
FMP-X1
on May 4, 2014
Posted by: denvez
The media player is nice for the 4k videos,but they don't have a lot to choose from,you have only one free movie that you get,you need to have a good download speed,the one problem that i don't like is that if you are using a sony sound bar via the ARC and if you want to use the audio out hdmi on the media player it will not switch the signal to the sound bar,you can still get decent sound though.
Written by a customer while visiting sony.com
Customer Rating
4
Stop-Gap Solution to NO actual 4K video sources
on May 3, 2014
Posted by: sensiblemike
The player is a good quality product, the content not so much…
With no source of significant video actually recorded, edited, processed and presented in 4K resolution, this media player seemed like a "good idea" at the time. The player is simple to set up and works well, but the content is limited and shows no sign of improving dramatically any time soon. The commercial movies listed as "4K" are--I suspect--merely upscaled HD versions. I downloaded Sony's 4K version of "The DaVinci Code" and watched it. (I was underwhelmed with the quality. There were YouTube 4K videos with more impressive resolution.) I watched the blu-ray disk copy as well. On my new 4K Sony UHD tv, I couldn't see any difference.
This is NOT the fault of the media player, which seems to work well and is getting better all the time thanks to occasional software updates which it handles in the background. The problem is a serious lack of "raw" 4K content as opposed to HD content upscaled to "4K".
Sony's exorbitant prices for content upscaled to "4K" are ridiculous. That, too, is not the fault of the player. I hope when Sony starts delivering REAL 4K quality videos, they will distinguish between True 4K and Faux 4K in their descriptions of the movies.
In summary, then, the player itself is fine and may serve me well when REAL 4K content becomes available sometime in the future, but the lack of that content NOW and Sony's outrageous over-pricing of the upscaled content they have, makes my recommending the purchase of the player an "iffy" proposition.
Written by a customer while visiting sony.com
Customer Rating
5
it's very good
on May 3, 2014
Posted by: robert133136
it's very good. please let me know when 4k moives are updated e mail me right away thanks
Written by a customer while visiting sony.com
Customer Rating
5
Perfect Sony as usual
on May 3, 2014
Posted by: Beamer
Incredible TV. After High Def I didn't think it could get any better but this 4K Sony TV is the best picture I've ever seen. 100% satisfied.
Written by a customer while visiting sony.com