Customer reviews from Samsung US
Samsung - Slim Fit Wall Mount - Black
Average customer rating
4.1
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
15
4 Stars
10
3 Stars
0
2 Stars
1
1 Star
3
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for Samsung - Slim Fit Wall Mount - Black
Customer Rating
2
Not the best design or instructions
on November 5, 2024
Posted by: AV installer
from New York, NY
Not the best design. It's creative and looks great when the work is done, but you're going to work for it. The instructions are just pictures - no words, so it's like reading hieroglyphics. Imperial measurements (inches) shown on the instructions are given in decimals, not fractions (so 12.6, not 12-19/32"). If you are fitting this in an tight enclosure, good luck. I installed two into enclosures only about 10" wider and it is almost impossible to get the TV on the wall.
Also take close note that all of the positive reviews for this product are Samsung "Incentivized" reviews, so you can probably tell why they're so excited about it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, November 6, 2024
AV installer,
Thank you for sharing your thoughts on the design, as well as your installation experience with the Slim Fit Wall Mount.
If the included instructions were not helpful, we also recommend using our "How to mount your Samsung TV with the Slim Fit wall mount" video made by Samsung Care: https://www.youtube.com/watch?app=desktop&v=nFAdGeehhlA
If you need more help with installation, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the design, as well as your installation experience with the Slim Fit Wall Mount.
If the included instructions were not helpful, we also recommend using our "How to mount your Samsung TV with the Slim Fit wall mount" video made by Samsung Care: https://www.youtube.com/watch?app=desktop&v=nFAdGeehhlA
If you need more help with installation, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to install and only slight gap
on October 29, 2024
Posted by: Helene
from DC
We have used this for several 85" Samsung tvs and love how easy it is to install. TV is flat on the wall and looks great. Used with One Connect Box in wall hung cabinet below and wire in wall.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to install. Nice and flush.
on July 31, 2024
Posted by: Amboy80
[This review was collected as part of a promotion.] Great product. I hope I win. My TV looks great. Thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT Buy
on July 19, 2024
Posted by: Patricio
from Miami
Do NOT buy!
I was recommended to buy this wall mount buy Samsung when I was buying my TV with them, but it is the wrong fit! Not only they recommended it for the TV I as buying from then, but it does not say anywhere it would fit my TV....
Then the return process was very very complicated, and I am not even sure they will give me a refund...
I was recommended to buy this wall mount buy Samsung when I was buying my TV with them, but it is the wrong fit! Not only they recommended it for the TV I as buying from then, but it does not say anywhere it would fit my TV....
Then the return process was very very complicated, and I am not even sure they will give me a refund...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 19, 2024
Patricio,
I'm sorry to hear the Slim Fit Wall Mount was not compatible with your TV. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I'm sorry to hear the Slim Fit Wall Mount was not compatible with your TV. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on July 6, 2024
Posted by: kayshop
[This review was collected as part of a promotion.] Nothing to fear when your TV is hanging, it support to hold is soo great and firm when fix
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great mount but needs improvement.
on May 27, 2024
Posted by: smjlosgatos
I actually bought this mount more than a year ago and it did not work where I had the TV installed. ( custom made enclosure). Yesterday I moved the TV to a regular wall. The mount works like a charm. There is so little space between the wall and the TV I can't get my finger between them. The TV looks like a window. I ran my cables through the wall. The mount can be as close as 7.5 mm (.35 inch). It is a superior look.
My biggest complaint is that the wall mounted wings are not long enough to catch two studs. So two mounting screws will be anchored in a stud but two will be anchored in drywall. A point of weakness.
Second complaint is that you have to be very precise in your placement of the two wings. 1/4 inch too far apart and the brackets will not mount onto the TV. The paper templates provided for mounting were next to useless. This is a measure three times, drill once product.
Aside from that I love it.
My biggest complaint is that the wall mounted wings are not long enough to catch two studs. So two mounting screws will be anchored in a stud but two will be anchored in drywall. A point of weakness.
Second complaint is that you have to be very precise in your placement of the two wings. 1/4 inch too far apart and the brackets will not mount onto the TV. The paper templates provided for mounting were next to useless. This is a measure three times, drill once product.
Aside from that I love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy penny and simple
on March 16, 2024
Posted by: Dasher
[This review was collected as part of a promotion.] Title saya it all, thanks for making my life that much more simple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does the job intended. Works very well
on March 13, 2024
Posted by: Ratkiller
[This review was collected as part of a promotion.] This is the most use I got out of any product like it. It is functional and easy to use. I will purchase again.
Value
4
Written by a customer while visiting Samsung US