Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,739
4 Stars
350
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
New Glass Cooktop - so far so good
on July 16, 2025
Posted by: Brooce
[This review was collected as part of a promotion.] So far the oven and burners work very well, but we've already put a couple of small scratches on the glass cooktop. First mistake was using older pans that had some marring on the bottom from years of use with a gas stovetop, so make sure your pans are super smooth on the bottom, and don't drag them across the cooktop at all. Also after we first used it we found the quick use instructions that advised to rub cooktop cream on the cooktop before using to help prevent scratches - so user error on our part, but thought we'd pass it along.
Other than that we're very pleased after the first 2-3 weeks of use.
Other than that we're very pleased after the first 2-3 weeks of use.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
Hi there. Thank you for your honest and helpful review! We're so glad to hear you're pleased with how the oven and burners are performing—it sounds like you're off to a great start.
We appreciate you sharing your experience with the cooktop surface. Your tips about using smooth-bottomed cookware and applying the cooktop cream are incredibly useful, especially for new owners. Even with the best care, it's easy to overlook these details, so your insight will definitely help others avoid the same issue.
Thanks again for choosing Frigidaire and for being part of the community—we're happy to be in your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your experience with the cooktop surface. Your tips about using smooth-bottomed cookware and applying the cooktop cream are incredibly useful, especially for new owners. Even with the best care, it's easy to overlook these details, so your insight will definitely help others avoid the same issue.
Thanks again for choosing Frigidaire and for being part of the community—we're happy to be in your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2025
Posted by: Nook1201
[This review was collected as part of a promotion.] Love the look of my new stove. I can’t wait to try it out so many new options.!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. We love your enthusiasm—thank you! We're so glad you're enjoying the look of your new stove, and we can’t wait for you to explore all the new features. Happy cooking! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new stove
on July 15, 2025
Posted by: LeeNic
[This review was collected as part of a promotion.] We place our 8yo Samsung with this Frigidaire. The difference is amazing! Cooks evenly, the air fryer works great. The double burner feature works great for the griddle for pancakes! We couldn’t have chose better. So far so good! 👍
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 16, 2025
Thank you for sharing your fantastic experience, LeeNic! We're thrilled to hear that your Frigidaire appliances are exceeding expectations and making a positive difference in your home. It’s wonderful to know that the even cooking, air fryer performance, and double burner feature are all working perfectly for you.
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great upgrade
on July 15, 2025
Posted by: Tobyt63
[This review was collected as part of a promotion.] Stylish oven with great features. Works a lot better than my 12 year old oven did and I am very pleased with my purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 16, 2025
Thank you for sharing your experience with your new oven, Tobyt63. We're delighted to hear that you find the unit stylish and packed with great features, and that it’s performing better than your previous one. Your satisfaction is our top priority, and we're pleased to know you're very happy with your purchase.
If you have any questions or need further assistance, please feel free to contact us. You can reach us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you again for your feedback, and we’re here to support you! - Maria
If you have any questions or need further assistance, please feel free to contact us. You can reach us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you again for your feedback, and we’re here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2025
Posted by: Gfad78
[This review was collected as part of a promotion.] Great stove
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 16, 2025
Thank you for your kind words! We're delighted to hear that you're pleased with your stove. If you need any further assistance or have any questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your support and thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 14, 2025
Posted by: Dandy04
[This review was collected as part of a promotion.] I’m having trouble cleaning the top of it. I got cleaner but it leaves a greasy feel behind. I have to wash with soapy water over and over. I’m not impressed. I’ll need to find a better way to clean it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your feedback, and we’re sorry to hear you’re having trouble cleaning the top of your appliance. Sometimes certain cleaners can leave residue, which can be frustrating.
For best results, we recommend using a mild dish soap with warm water and a soft cloth to gently clean the surface, then wiping it dry with a microfiber cloth. Avoid abrasive cleaners or those with heavy oils that can leave a greasy feel. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
For best results, we recommend using a mild dish soap with warm water and a soft cloth to gently clean the surface, then wiping it dry with a microfiber cloth. Avoid abrasive cleaners or those with heavy oils that can leave a greasy feel. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range. I'm still learning all the features.
on July 14, 2025
Posted by: Jim5398
[This review was collected as part of a promotion.] Can't wait to use the air fryer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 14, 2025
Thank you for your review! We're happy to hear you're enjoying your 30" Rear Control Electric Range with Total Convection. It’s a great appliance with lots of features, and we hope you continue discovering new ways it can make cooking even more enjoyable. If you ever need help navigating the settings, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
new stove
on July 13, 2025
Posted by: glass top stove
[This review was collected as part of a promotion.] easy to clean and quick to use.
been a lifesaver -- really
been a lifesaver -- really
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 15, 2025
Thank you for your kind words! We’re so glad to hear your Frigidaire appliance has been a real lifesaver—easy to clean and quick to use is exactly what we aim for. If you ever need anything, we’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com