Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
1,063
4 Stars
235
3 Stars
27
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
3
Mostly Me Issues
on August 18, 2024
Posted by: Balota
[This review was collected as part of a promotion.] Let me start by saying all functions work. My issues are about how they work.
First, the installers did not level the oven. The first casserole came out thinner on one end than the other. I'm reasonably good with tools, but I'm having problems getting the oven level. You can't reach the rear leveler feet without pulling the oven out. Holes in the back plate could be made to provide access from the front thru the bottom drawer area.
Second, the front control knobs need a better detente feature to prevent accidental activation of a top burner. This issue is due to a large belly, which is why this is a Me issue. We are now using the oven with most of the knobs removed to prevent any accidents.
Third, the air fry feature works, but it's loud and slow. This isn't a Me issue. Other reviewers have mentioned the noise level. But we have only found the noise unreasonable in air fry mode. The noise is not just loud. It's a pure tone noise that runs in a pattern, rising to a peak over a period of 3 to 4 second, then stopping for a few seconds. The pattern continues till air fry is shut off. Very annoying and audible over tv noise in the living room 30 ft away. Air fry is also slow. Air frying some chicken wings took over 40 minutes. Since we have a Ninja that works quickly and well, we won't be using air fry in this oven.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 19, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Balota. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 18, 2024
Posted by: WenWin
[This review was collected as part of a promotion.] I am very pleased with the size in the refrigerator and the overall function of my new fridge. However, the water filter door keeps popping open. I had to put a piece of tape on it to keep it closed. I brought this refrigerator because I liked the thought of having the ice maker in the door, which allows easy access to the ice instead of having to stand in front of the fridge with a cup. Overall I think it's a good buy.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice quality appliance
on August 19, 2024
Posted by: lordor
[This review was collected as part of a promotion.] Easy controls and bake options.
Only disappointment is the lighted knobs, great idea but they are so bright you cannot see the numbers on the dials.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Appliance
on August 19, 2024
Posted by: Love your kitchen
[This review was collected as part of a promotion.] We have used this stove everyday for the last 3 months. We are happy with the Solid feel of the knobs and oven door. Heats evenly on the burners and the oven. Baked multiple pans at once with no problems. Not enough time to give a five star rating but if it continues to perform at this level 5 star review will be updated
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 19, 2024
Posted by: DearHeart
[This review was collected as part of a promotion.] I love my new stove. I love the placement of the burners, the different methods of cooking, the steam-clean, etc. I also purchased a Frigidaire refrigerator, microwave, and dishwasher. I enjoy all my appliances and they have updated my 1990's kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on August 21, 2024
Posted by: MJH2024
[This review was collected as part of a promotion.] I purchased my first Frigidaire range and am very impressed with the overall appearance, durability and general use. Compared to other brands in the same price range this one had the most features and I live that the kbobs are heavy duty and the display is glass and not plastic.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My stove is great so far!
on August 21, 2024
Posted by: Ysabel Mata
[This review was collected as part of a promotion.] I have been using my stove only for a couple months but so far I think overall Frigidaire is a great brand. I had no problem with this stove. I used to have a GE brand I it broke by itself for no reason at all and before this one I used to have a Frigidaire stove but I changed it because it was too old but I never had issues with it. So overall, Frigidaire is a great brand from what I could see.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Stove
on August 23, 2024
Posted by: Hunter Family
[This review was collected as part of a promotion.] My wife loves this convection stove. She was excited to be able to pick this type before the hoise was built. It's been a true blessing for sure.
Written by a customer while visiting frigidaire.com