Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
1,063
4 Stars
235
3 Stars
27
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
on July 15, 2024
Posted by: Michael 5
This range has made a statement in my kitchen! I actually can get rid of some of my bulky kitchen appliances because this range pretty much does it all from air frying to slow cooking etc. it’s fantastic!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Oven Temp
on July 16, 2024
Posted by: brillopad
[This review was collected as part of a promotion.] Oven doesn't reach the proper temperature when set for normal baking. I've checked 3 times with thermometer and the only time it reaches the correctly set temp is in the convection mode.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2024
Hello there. We sincerely regret any inconvenience caused, and we are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We want to make sure that you receive the necessary assistance and that your appliance works as intended. Please consider looking up some usage advice in the appliance Use and Care Manual for operational settings. If you have other questions, feel free to contact us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Stove
on July 16, 2024
Posted by: RBennett
[This review was collected as part of a promotion.] So far, we have been happy with this stove. It’s taking a little time to get used to the controls being on the front of the stove and that the back but it’s not an issue.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nearly 5 Stars, recommended
on July 16, 2024
Posted by: CMGCharleston
[This review was collected as part of a promotion.] This range replaced a more expensive GE Profile but is its equal or better in several ways. The construction seems solid, and the cooktop, in particular, does not have that fragile glass feel to it. The bridge option proves invaluable for roasts as it allows you to deglaze and reduce evenly across the whole pan-- best feature for those of us who make large meals often. The burners are sufficiently powerful (though not the fastest I have used), but, more importantly, they are more accurate than other ranges in permitting you to gauge the heat. This is very desirable. The oven is well-regulated, though I, personally, do not feel that the steam options are more effective than adding a ramekin of water for baking purposes; if you have deposits in your water, it will leave a film, too. The buttons are sensitive when cleaning. The knobs, however, give nice feedback for on/off and do not feel cheap.
The absence of an easily intuited basic timer (not allied with cook time) annoys-- I have taken to using one on my microwave. The convection oven, though it works well, is rather loud when compared to either of the two I have used previously. This is not a deal-breaker for most, but, in an open kitchen such as ours, it is easily audible during dinner conversations and worth noting.
This is a 4.5 rating given the factors above, but I also recommend the appliance for its strong price/value ratio
The absence of an easily intuited basic timer (not allied with cook time) annoys-- I have taken to using one on my microwave. The convection oven, though it works well, is rather loud when compared to either of the two I have used previously. This is not a deal-breaker for most, but, in an open kitchen such as ours, it is easily audible during dinner conversations and worth noting.
This is a 4.5 rating given the factors above, but I also recommend the appliance for its strong price/value ratio
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 16, 2024
Posted by: Vee10
[This review was collected as part of a promotion.] So far so good! Love it but only wish it came with the air fryer rack!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stove sticks out @ 3" from wall. Never had a problem with previous owned stoves. Is there a special process for setting up stove in alloted space that the delivery team may not have been aware of.
on July 16, 2024
Posted by: Miss Disappointed
Photo sent on 07/15/24... Need my new stove positioned properly where my previous stove was.
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 17, 2024
Hello Miss Disappointed,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat www.frigidaire.com or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat www.frigidaire.com or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
I haven't used all the functions yet.
on July 17, 2024
Posted by: Jean x9cats
[This review was collected as part of a promotion.] I am finding it a little hard to understand the manual.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than my other one!
on July 17, 2024
Posted by: Narbo
[This review was collected as part of a promotion.] After losing all my food and not having a warm fuzzy of replacing a bad part with another LG part, I bought this refrigerator. Maybe not as big or have an inner- outer front door, at least I can rely on this refrigerator. The Fridgidaire name and reputation has far out lasted my old one. I will ONLY go with the BEST and most RELIABLE for all my appliance needs moving forward.
Written by a customer while visiting frigidaire.com