Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,738
4 Stars
350
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
2
POOR Quality compared to what is expected from Frigidaire
on December 2, 2025
Posted by: AmyC13
So a few weeks ago my old range (also a Frigidaire bought in 2008) went out and I chose this one to replace it. I have to say, after being so excited to get this, that I am very disappointed in it and in the quality of products that Frigidaire is putting out these days. I also have a Frigidaire dishwasher and it is a piece of crap too.
From afar, the range looks pretty and it cooks ok. Cooks about 10 degrees cool so I make sure that i used an oven thermometer. A lot of underbaked rolls and cookies before that got figured out. The fan is pretty quiet. That's about where anything positive ends. The whole thing feels cheap and flimsy. Compared to my previous Frigidaire range it just does not add up. The whole thing rattles and rocks when you shut the oven door and I've tried adjusting the balance several times. It still rattles! The drawer at the bottom is not a warming oven, just a thin metal drawer that every time I open it I think its going to bend or fall off of the track. I'm ok with it not being a warming drawer, just not ok with the flimsiness of it. The racks inside the oven are Horrible and feel cheap and thin. It is a struggle to pull them out just to move them around and they sound (and feel) like teeth on a popsicle stick. And where is the middle? None of the placement spots are in the middle!! Go up and its too high. Go down and too low. What the heck? And the glass top? After only 3 uses it has several small scratches and chips in it as well as micro scratches all over the surface. I mostly use a microfiber cloth to clean but the occasional wet paper towel should not have done that much damage. Maybe a pot or a pan? But it is impossible to ensure that all pots and pans are perfectly smooth and who can afford to constantly buy new ones all the time. Even new ones might not be perfect. REGARDLESS, the glass top should be able to withstandstand a bit of use! My old one sure did. Don't even get me started on the thin side pannels and the cheap plastic knobs. The Only reason I even chose this model was because the knobs were the least cheap looking compared to the other models. And what is up with the broiler? Is it supposed to whistle???
My sister bought a similar range around 2019 or 2020 that has the same high quality to my previous range, the quality one expects in the name. So I question this inferior product that bears the name Frigidaire, why has it gone down hill so much over the last few years, and say that I probably wont ever have one of your products in my house again. I should have bought the Maytag!
Btw...the wiggling and imbalance could also be blamed on the installation guys who installed it and don't think it's their job to mess with that. So you might want to have a chat with companies who stock and sell your product. They're not doing you any favors.
From afar, the range looks pretty and it cooks ok. Cooks about 10 degrees cool so I make sure that i used an oven thermometer. A lot of underbaked rolls and cookies before that got figured out. The fan is pretty quiet. That's about where anything positive ends. The whole thing feels cheap and flimsy. Compared to my previous Frigidaire range it just does not add up. The whole thing rattles and rocks when you shut the oven door and I've tried adjusting the balance several times. It still rattles! The drawer at the bottom is not a warming oven, just a thin metal drawer that every time I open it I think its going to bend or fall off of the track. I'm ok with it not being a warming drawer, just not ok with the flimsiness of it. The racks inside the oven are Horrible and feel cheap and thin. It is a struggle to pull them out just to move them around and they sound (and feel) like teeth on a popsicle stick. And where is the middle? None of the placement spots are in the middle!! Go up and its too high. Go down and too low. What the heck? And the glass top? After only 3 uses it has several small scratches and chips in it as well as micro scratches all over the surface. I mostly use a microfiber cloth to clean but the occasional wet paper towel should not have done that much damage. Maybe a pot or a pan? But it is impossible to ensure that all pots and pans are perfectly smooth and who can afford to constantly buy new ones all the time. Even new ones might not be perfect. REGARDLESS, the glass top should be able to withstandstand a bit of use! My old one sure did. Don't even get me started on the thin side pannels and the cheap plastic knobs. The Only reason I even chose this model was because the knobs were the least cheap looking compared to the other models. And what is up with the broiler? Is it supposed to whistle???
My sister bought a similar range around 2019 or 2020 that has the same high quality to my previous range, the quality one expects in the name. So I question this inferior product that bears the name Frigidaire, why has it gone down hill so much over the last few years, and say that I probably wont ever have one of your products in my house again. I should have bought the Maytag!
Btw...the wiggling and imbalance could also be blamed on the installation guys who installed it and don't think it's their job to mess with that. So you might want to have a chat with companies who stock and sell your product. They're not doing you any favors.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2025
Hi there. Thank you for taking the time to share such a detailed review of your recent experience. We truly regret to hear about the many concerns you’ve encountered with your new range, especially after previously owning Frigidaire appliances for so many years. This is not the experience we want for our customers, and we understand how disappointing and frustrating this must be.
The issues you’re describing — including temperature inconsistencies, rattling during use, drawer stability, rack performance, cooktop durability, and broiler noise — are all concerns we take very seriously. We would appreciate the opportunity to look into this further and determine the best resolution for you.
Please reach out to our Customer Care team directly at 1-800-374-4432, or connect with us via live chat on the official Frigidaire website.
We truly appreciate your feedback, as it helps us improve both our products and the experience we provide to our customers. Thank you again for bringing this to our attention — we are here to help and hope to regain your confidence in Frigidaire.
Best Regards,
Ruth
The issues you’re describing — including temperature inconsistencies, rattling during use, drawer stability, rack performance, cooktop durability, and broiler noise — are all concerns we take very seriously. We would appreciate the opportunity to look into this further and determine the best resolution for you.
Please reach out to our Customer Care team directly at 1-800-374-4432, or connect with us via live chat on the official Frigidaire website.
We truly appreciate your feedback, as it helps us improve both our products and the experience we provide to our customers. Thank you again for bringing this to our attention — we are here to help and hope to regain your confidence in Frigidaire.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 2, 2025
Posted by: jclaff
[This review was collected as part of a promotion.] So far so good! Love the internal temp probe
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 2, 2025
Posted by: Tree skirt
[This review was collected as part of a promotion.] Would still have liked the knobs on top of stove and not at the handle and would have liked the ability to have seconds on the timer, not just minutes.
Cooked turkey nicely and the rolls.
Great to have even temperatures thru out oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great oven
on December 2, 2025
Posted by: Noah1738
[This review was collected as part of a promotion.] Purchased their induction stove top range. We were a little skeptical with some reviews saying they scratched the glass top immediately. It was delivered pristine and after about a month of use no scratches, just a little difficult to clean some marks at times but with a little elbow grease they all come off.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 3, 2025
Hello Noah1738!
Thank you for sharing your experience with your Frigidaire Gallery 30" Electric Range with No Preheat + Air Fry (model GCRE3060BF)! We’re delighted to hear that your induction cooktop arrived in perfect condition and has held up well after a month of use. It’s great to know that with just a little elbow grease, you’ve been able to keep it looking pristine. We truly appreciate your feedback and hope your new range continues to make cooking enjoyable and efficient for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Gallery 30" Electric Range with No Preheat + Air Fry (model GCRE3060BF)! We’re delighted to hear that your induction cooktop arrived in perfect condition and has held up well after a month of use. It’s great to know that with just a little elbow grease, you’ve been able to keep it looking pristine. We truly appreciate your feedback and hope your new range continues to make cooking enjoyable and efficient for years to come!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 2, 2025
Posted by: Clamso
[This review was collected as part of a promotion.] Love my new stove
Response from frigidaire.comBy John, Online Outreach Specialist, December 2, 2025
Hello, Clamso. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire gallery stove
on December 2, 2025
Posted by: Es06
[This review was collected as part of a promotion.] We received our stove just before thanksgiving. Supper easy to install. The air fryer feature is absolutely perfect with four daughters and all their activities it’s amazing. The internal temperature probe is perfect, we had the most beautiful and moist turkey we have ever had on thanksgiving. Frigidaire has the perfect appliance to fit any level of busy household.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on December 2, 2025
Posted by: BeckG07
[This review was collected as part of a promotion.] Works great. My old went out bought this one right before Thanksgiving and it did exactly what I needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 1, 2025
Posted by: Tobybaby
[This review was collected as part of a promotion.] Im very happy with everyone of the appliances i bought, frig, stove, dishwasher, microwave and hood. Still learning how to use all of the new features they have
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 3, 2025
Hi, Tobybaby! We’re so glad to hear you’re happy with your new Frigidaire appliances! It’s great that you’re enjoying your electric range and exploring all the features it offers. Should you need assistance in the future, please connect with us on Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST. We’ll be happy to help. – Angel
Written by a customer while visiting frigidaire.com