Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
93
4 Stars
34
3 Stars
9
2 Stars
5
1 Star
7
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
Good Stove for the Price but improvements required
on January 27, 2025
Posted by: Kid85
Have had the stove for less than a month and it has delivered on all things promised. Easy to use, straight forward instructions, and decent quality. The only issue I have with the stove is the flimsy bottom storage drawer that detracts from the rest of the stove's quality. The engineering team and people responsible for materiel at Frigidaire may want to pay attention to this detail as it makes one think the stove is 'cheap'. All else, is good and I am happy, less the bottom drawer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Range!
on January 27, 2025
Posted by: Bobby Flavor
Love the responsive burners and very easy to keep the cooktop clean as not a lot of edges or grooves to clean the top. The simple steam cook feature is a treat.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
The air fry is great. The oven and stove top are fast cooking.
on January 28, 2025
Posted by: Bobholla
I had Frigidaire earlier in my life and now I'm a senior and want to same dependability now without worrying about breakdowns. I had my stove for 1 month and I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
excellent product works perfect
on January 30, 2025
Posted by: Den68
I really like more options for cooking,
this is a great unit.
this is a great unit.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Got a refund
on January 31, 2025
Posted by: Stephen 63
I turned it on (small burner ) for the first time after approximately 3 mins
I got an error code, I went through the reset process several times but no
Success ( the code generated was suggesting I needed a new control board) on a brand-new stove, so I put it to bed and got my refund
I got an error code, I went through the reset process several times but no
Success ( the code generated was suggesting I needed a new control board) on a brand-new stove, so I put it to bed and got my refund
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, February 3, 2025
Thank you for taking the time to share your review with us. We pride ourselves on maintaining high-quality standards, and we sincerely regret that our product didn’t meet your expectations. We understand your frustration and are glad to hear that you were able to get your refund.
Should you have any questions or need further assistance, please don’t hesitate to connect with us via Live Chat or by calling 1-800-265-8352, Monday–Friday, 8:30 AM to 8:00 PM EDT. Our team will be more than happy to assist you and ensure everything is taken care of.
Should you have any questions or need further assistance, please don’t hesitate to connect with us via Live Chat or by calling 1-800-265-8352, Monday–Friday, 8:30 AM to 8:00 PM EDT. Our team will be more than happy to assist you and ensure everything is taken care of.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent feature and quiet Air Frier
on February 1, 2025
Posted by: AnIncovenientTrue
Top notch features, I especially like the Bake, Convection and Air Fry options, excellent!
Plus, the option to have a bridge between two burners, very practical.
Very sturdy and stylish product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great item
on February 1, 2025
Posted by: Lou23
Love the bridge burner feature and the air fry option has been a great addition
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good range, some updates needed
on February 1, 2025
Posted by: Dnet1234
The good: we like the overall build quality of the range, the length of time for the oven and stovetop burners to heat up is good and we like the amount of stainless steel to black (though we would prefer more black).
The bad: the beeps are ear piercingly loud and can only all be turned on or off meaning that if they are off, the timer doesn’t make any noise when it finishes. Would be nice if the sound to leave on and shut off could be selected.
When the oven is opened whether climbing to its desired temp or at it, the oven drops at least 10 degrees as soon as the door is opened. This seems way too much of a temp loss.
Improvements: in addition to fixing the beeps, our previous oven had a top rack with a removable section for cooking large items (like turkeys) while still having part of the rack available. We have accidentally bumped one of the stovetop knobs on so this will require watching though they do seem fairly difficult to accidentally turn on, I guess it can happen. Would also be nice if the bottom drawer wasn’t so flimsy.
Overall, we are happy with the range but if the “bad” items above were fixed this would be a 5 star review.
The bad: the beeps are ear piercingly loud and can only all be turned on or off meaning that if they are off, the timer doesn’t make any noise when it finishes. Would be nice if the sound to leave on and shut off could be selected.
When the oven is opened whether climbing to its desired temp or at it, the oven drops at least 10 degrees as soon as the door is opened. This seems way too much of a temp loss.
Improvements: in addition to fixing the beeps, our previous oven had a top rack with a removable section for cooking large items (like turkeys) while still having part of the rack available. We have accidentally bumped one of the stovetop knobs on so this will require watching though they do seem fairly difficult to accidentally turn on, I guess it can happen. Would also be nice if the bottom drawer wasn’t so flimsy.
Overall, we are happy with the range but if the “bad” items above were fixed this would be a 5 star review.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca