Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,390 Reviews)
Rating breakdown 1,390 reviews
5 Stars
1,102
4 Stars
244
3 Stars
28
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
on April 16, 2025
Posted by: Cdcrouch
[This review was collected as part of a promotion.] My second Frigidaire stove and I am loving all the new features. Makes my time in the kitchen preparing meals and baking so easy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Range
on November 24, 2023
Posted by: JJNC
[This review was collected as part of a promotion.] We are thrilled with our new range! It preheats in half the time of my old range. We do a lot of roasting in our house, and I truly believe our veges come out tasting better. A simple, but incredibly functional feature, is the ability to still see the time while an item is in the oven. Regarding the cooktop, I love the warming section, which I've never had before and it has proven to be very useful when preparing family meals throughout the week.
Written by a customer while visiting frigidaire.com
Customer Rating
3
STOVE TOP
on December 26, 2023
Posted by: ANNETTEGO2
[This review was collected as part of a promotion.] WITH JUST 3 DAY OF USE, THE TO HAS HAD A DEEP SHAVE THAT BE SEE IN PLAIN SIGHT. MY POTS ARE NOT BAD AND STOVE IS ALL SCRATCHED
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 28, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, ANNETTEGO2. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor quality
on March 26, 2024
Posted by: TheWebbs
[This review was collected as part of a promotion.] So much disappoint here. Cooktop does not cook properly at all. The simmer boil eye only boils hard, even on low. The other eyes do not cook any better. The seam where the cooktop glass meets the metal has no seal, catches the polish leaving white lines you cannot get out of the groove, and is so rough at that seam it catches and tears the paper towel when buffing which leaves pieces to try and get out without watching the cooktop glass. At 50+ years I’ve had several new stoves and this is the worst appliance I have ever bought. The oven is the only thing that cooks right. The stainless does not clean either without leaving a lot of streaking.
Response from frigidaire.comBy Owen, Online Outreach Specialist, March 28, 2024
Hello TheWebbs,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Stove
on April 21, 2024
Posted by: Cooking heaven
[This review was collected as part of a promotion.] This stove was bought as part of a Birthday surprise gift. I'm in cooking heaven as I learn about all the new features. I love this stove.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So Far so Good
on May 6, 2024
Posted by: Time will tell 2024
[This review was collected as part of a promotion.] Have not had it but a couple of weeks, love the new stove...only down fall is the knobs on the front are more dangerous than I thought. Have accidentally turned on burners several times by just leaning against stove reaching for items....need some of safety guard over knobs....
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good stove
on May 8, 2024
Posted by: Jpow
[This review was collected as part of a promotion.] The stove is very good, but makes a lot of noise when using the broiler. There is also only one big ring on the stovetop. We used to have two. Didn’t think about that. We also miss the Turbo Boil ring. That’s not on this stove. On the flip side, the bottom drawer is roomier than we thought. All in all, a good stove.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Range
on May 9, 2024
Posted by: ttyson76
[This review was collected as part of a promotion.] I haven't had a chance to use the oven yet, but I really like the cooktop. It takes some getting used to, but it seems to do a better job than the older electric coils and it is cleaner.
One thing no one tells you though is that the pot will need to be held onto until it gets some weight in it otherwise it slides around when you stir-such as browning ground beef.
Written by a customer while visiting frigidaire.com