Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,078 Reviews)
Rating breakdown 2,078 reviews
5 Stars
1,675
4 Stars
342
3 Stars
39
2 Stars
9
1 Star
13
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
on May 25, 2026
Posted by: Bertval
[This review was collected as part of a promotion.] Would like a manual that has more information about the stove functions. Lots about the oven nothing about the stove top, especially the bridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 27, 2026
Hi Bertval, thank you for reaching out to us. We understand you would like a more detailed manual that explains the stovetop functions, especially the bridge element feature, as the current manual appears to focus primarily on the oven functions. We appreciate you bringing this to our attention, and your feedback is valuable as we continue working to improve our product documentation and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Oven
on May 27, 2026
Posted by: Dsip84
[This review was collected as part of a promotion.] SO far we have had very good experience with our new oven replacing our old LG that came with the house. Certainly heats up very quickly. Although I will say the front left does tend to a bit more hotter than the others but we have managed around it and its been great so far. I would recommend this to others.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 29, 2026
Hi, Dsip84! Thank you for sharing your experience with your new Frigidaire electric range! We’re delighted to hear that it’s been heating up quickly and serving you well as a replacement for your previous oven. We also appreciate you pointing out the temperature difference on the front left burner, and we’re glad to know you’ve been able to work around it while still enjoying the range overall. Your recommendation means a lot to us and helps other customers feel confident in choosing Frigidaire.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridgidaire claims the market in ovens!
on May 31, 2026
Posted by: GreenEyes43040
[This review was collected as part of a promotion.] We had an older Frigidaire in our new home; wanted a double oven so we bought a GE - big mistake. Cooking was uneven and started malfunctioning with 30 days. Took it back and got this model and it was like night and day! Do yourself a favor, do your homework on which brands do well in their products. Fridgidaire hands down in the ovens!
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you made the switch back to Frigidaire and that you’re noticing such a positive difference in cooking performance and overall reliability with your new double oven. It’s great to know it has been a much better experience for you compared to your previous unit, and we truly appreciate your recommendation and support. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love, Love, Love my New Range
on June 2, 2026
Posted by: Terrie58
[This review was collected as part of a promotion.] Great range, innovative features. Nice, sleek look. Five burner with warming spot that includes a bridge element for use with a griddle. Also has a probe for roasting. Purchased the third rack to complete the package at a great price. Perfect addition to our Frigidaire dishwasher and french door refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 3, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying your range and that the innovative features like the warming zone, bridge element for griddles, and included probe for roasting are adding convenience to your cooking experience. It’s also great to know you appreciate the sleek design and that it pairs well with your other Frigidaire appliances.
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through Frigidaire.com or by calling 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on June 3, 2026
Posted by: Convection 5720
[This review was collected as part of a promotion.] This is my first convection oven. It has exceeded my expectations. Cooking bread and cinnamon rolls seems to be baked more thoroughly. The design of the cooktop I really like, and 5 burners is awesome.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 4, 2026
Hi there. Thank you for sharing your feedback! We're thrilled to hear that your first convection oven has exceeded your expectations and that you're enjoying the baking results, especially with bread and cinnamon rolls.
We're also glad you love the cooktop design and the convenience of having five burners. Thank you for choosing Frigidaire, and we appreciate your support!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We're also glad you love the cooktop design and the convenience of having five burners. Thank you for choosing Frigidaire, and we appreciate your support!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we were looking for
on June 3, 2026
Posted by: Kld101
[This review was collected as part of a promotion.] For ovens, we’ve always been happy with our Fridgidare Gallery ovens. They have all last 10 years+
Response from frigidaire.comBy John, Online Outreach Specialist, June 3, 2026
Hello, Kid101. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Operating the cooktop and oven
on June 4, 2026
Posted by: Arthur1967
[This review was collected as part of a promotion.] The cooktop is efficient to use and practical to clean. I don't consider the digital controls to be intuitive. A comprehensive video demonstrating all the controls and procedures would be beneficial. Thank you.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 5, 2026
Hi there. Thank you for taking the time to share your feedback. We're pleased to hear that you find the cooktop efficient to use and practical to clean.
We also appreciate your comments regarding the digital controls. Customer feedback is invaluable in helping us improve our products and the overall user experience. Your suggestion for a comprehensive instructional video demonstrating the controls and operating procedures is thoughtful and helpful, and we will be sure to share it with the appropriate team for consideration.
Thank you for choosing Frigidaire and for providing us with your valuable insights.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your comments regarding the digital controls. Customer feedback is invaluable in helping us improve our products and the overall user experience. Your suggestion for a comprehensive instructional video demonstrating the controls and operating procedures is thoughtful and helpful, and we will be sure to share it with the appropriate team for consideration.
Thank you for choosing Frigidaire and for providing us with your valuable insights.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Electric Stove
on June 6, 2026
Posted by: MLor
[This review was collected as part of a promotion.] The cooktop works very quickly. The high settings bring very high heat which allow pots to boil very quickly, and the low settings are gentle but hot enough to get the job done quickly. The warmer is a great bonus as it keeps food warm without continuing to cook. Over settings are great, lots of options and cooking methods.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 9, 2026
Hi there. Thank you for your detailed feedback! We're delighted to hear that your Frigidaire cooktop is delivering fast, responsive heating and that you're finding the range of settings versatile and effective. It's great to know the warmer function is a helpful bonus for keeping food ready to serve. We appreciate your support and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com