Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,078 Reviews)
Rating breakdown 2,078 reviews
5 Stars
1,675
4 Stars
342
3 Stars
39
2 Stars
9
1 Star
13
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
New Stove
on May 1, 2026
Posted by: NanaA
[This review was collected as part of a promotion.] I am very happy with my new Frigidaire Stove. the oven is easy to load and unload and the oven controls are easy to program. The cooktop is great and cooks evenly.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 4, 2026
Hi there. We’re happy to hear you’re enjoying your new Frigidaire stove. It’s great that the oven is easy to use and the cooktop is cooking evenly—that’s exactly what we aim for. Thanks for sharing your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced 22 year old appliances from Frigidaire
on May 1, 2026
Posted by: Treestand
[This review was collected as part of a promotion.] Every thing works great nice and shiney excellent service
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 4, 2026
Hi there. We’re glad to hear everything is working great and that you’re happy with your Frigidaire appliance. Thanks for sharing your feedback!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
New_Stove
on May 2, 2026
Posted by: Drvwap
[This review was collected as part of a promotion.] So far so good. There is still a residue burning smell from the oven after 4 mnoths of use. Because each of the top burners have different sizes and functions one must remember that when using each control knob.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear things have been going well overall with your range.
Regarding the lingering odor from the oven after several months of use, that is not typical for normal operation. It may be related to residue buildup, protective coatings, or food particles that can sometimes continue to burn off over time. Ensuring the oven is cleaned regularly and confirming there are no spills or debris inside can help reduce or eliminate the smell.
We also appreciate your note about the different burner sizes and functions—being familiar with each control knob does help ensure the best cooking results and safe operation.
If you’d like, our team can help further troubleshoot the odor concern or review care tips specific to your model. You can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Regarding the lingering odor from the oven after several months of use, that is not typical for normal operation. It may be related to residue buildup, protective coatings, or food particles that can sometimes continue to burn off over time. Ensuring the oven is cleaned regularly and confirming there are no spills or debris inside can help reduce or eliminate the smell.
We also appreciate your note about the different burner sizes and functions—being familiar with each control knob does help ensure the best cooking results and safe operation.
If you’d like, our team can help further troubleshoot the odor concern or review care tips specific to your model. You can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best oven!
on May 3, 2026
Posted by: Laurabakesgood
[This review was collected as part of a promotion.] It is just amazing. This is my first convection oven, it makes cooking so easy. I have burned nothing. What a difference this oven has made for me. It is cutting hours of cooking from my day.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 5, 2026
Good day, Laurabakesgood! Thank you for your feedback. We’re thrilled to hear you’re enjoying your first convection oven and that it’s making cooking easier and more efficient for you. It’s great to know it’s helping you save time and achieve consistent results without burning your food.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Electric Range
on May 5, 2026
Posted by: PA_Russell
[This review was collected as part of a promotion.] We love our new Frigidaire electric range. Easy to use and clean
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 7, 2026
Hi there,
Thank you for sharing your feedback! We’re happy to hear you’re enjoying your new Frigidaire electric range and that you’re finding it easy to use and clean.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re happy to hear you’re enjoying your new Frigidaire electric range and that you’re finding it easy to use and clean.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on May 5, 2026
Posted by: Mooset
[This review was collected as part of a promotion.] Seems to work well, looks nice, have not tried air fryer yet. Frigidaire should add the air fryer shelf to be included
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 6, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your unit is working well and that you’re happy with its appearance.
We also appreciate your suggestion regarding including an air fryer shelf as part of the accessory set. Feedback like this is very helpful.
If you need any assistance getting started with the air fry feature or have questions about accessories, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We also appreciate your suggestion regarding including an air fryer shelf as part of the accessory set. Feedback like this is very helpful.
If you need any assistance getting started with the air fry feature or have questions about accessories, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 6, 2026
Posted by: wa61
[This review was collected as part of a promotion.] This stove is great cooks keeps the heat even. I also used the steam cook function in the oven food came out nice and moist.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 11, 2026
We’re really glad to hear you’re enjoying your Frigidaire stove! It’s great that you’re getting even cooking results and that the steam cook function is helping your food turn out moist and delicious—that feature really does make a difference.
Thank you for sharing your experience with us. If you ever need assistance or have questions about getting even more out of your appliance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Thank you for sharing your experience with us. If you ever need assistance or have questions about getting even more out of your appliance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely love this range
on May 6, 2026
Posted by: bal17ance
[This review was collected as part of a promotion.] Our previous range wasn't working properly so we bought this range as it checked all the boxes that I wanted. Not disappointed. I've not yet used all the features as there is a learning curve, but so far I'm very happy with this range. If I were to look for a negative, I'd say that I feel as though the underneath drawer could be sturdier and perhaps have a handle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, May 11, 2026
We’re really glad to hear your new Frigidaire range has been such a good fit for what you were looking for! It’s great that it’s meeting your expectations so far, even as you’re still getting familiar with all the features. That learning curve is normal, and it often gets even better as you continue using it.
We also appreciate your honest note about the bottom drawer. Feedback like that—especially around sturdiness and design details—is very helpful and will be shared with our product team for consideration.
If you ever need assistance or tips as you explore the features, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
We also appreciate your honest note about the bottom drawer. Feedback like that—especially around sturdiness and design details—is very helpful and will be shared with our product team for consideration.
If you ever need assistance or tips as you explore the features, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox.
Written by a customer while visiting frigidaire.com