Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,607
4 Stars
336
3 Stars
39
2 Stars
9
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Electric oven/stove with all cooking methods
on March 28, 2026
Posted by: Map Man 52
[This review was collected as part of a promotion.] I am trying all the different cooking preferences and each are easy to use and work well as I understand them. Prompts move you along but do read the instruction booklet a few times to get familiar with your choices and outcomes. It looks good and is performing very well but it does take patience to get used to its character and its heating cooking attitude.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2026
Hi there. Thank you for sharing your experience with your Frigidaire appliance. We’re glad to hear it’s performing well and that you’re enjoying its features.
We appreciate your note about taking time to get familiar with the settings—it’s great advice for other users too. If you ever need assistance, we’re here to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We appreciate your note about taking time to get familiar with the settings—it’s great advice for other users too. If you ever need assistance, we’re here to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 29, 2026
Posted by: Jeeb
[This review was collected as part of a promotion.] So far I love it. I really like the bridge burner function.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 1, 2026
Hi, Jeeb! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new Frigidaire Electric Range and that the bridge burner function is making cooking even easier. It’s great to know it’s enhancing your kitchen experience!
If you ever have questions or need assistance with your range, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
If you ever have questions or need assistance with your range, please feel free to reach out via live chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help you get the most out of your Frigidaire appliance. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My New Range
on March 29, 2026
Posted by: BakerDS
[This review was collected as part of a promotion.] Took awhile for me to select the range that I wanted. The Frigidaire Gallery range is making life in the kitchen so much easier! It’s easy to use and easy to clean! My baked goods, such as, breads and brownies, turn out perfectly! The storage drawer is big enough to store my baking pans and griddle for quick access. Love all the features of this range!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 1, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that your new range is making life in the kitchen easier and that you’re enjoying its ease of use and cleaning.
It’s wonderful to know your baked goods are turning out perfectly—that’s exactly the kind of performance we aim to deliver. We’re also happy to hear the storage drawer is providing convenient space for your pans and accessories.
We truly appreciate your thoughtful feedback and are delighted that you’re loving all the features of your range. Thank you for choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s wonderful to know your baked goods are turning out perfectly—that’s exactly the kind of performance we aim to deliver. We’re also happy to hear the storage drawer is providing convenient space for your pans and accessories.
We truly appreciate your thoughtful feedback and are delighted that you’re loving all the features of your range. Thank you for choosing our product! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Electric range
on March 30, 2026
Posted by: Janleigh
[This review was collected as part of a promotion.] It’s great except that the top is a lot of work to keep clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2026
Hi Janleigh, thank you for sharing your feedback! We’re glad to hear that you’re enjoying your range. We understand that keeping the top clean can be a bit of work, and we appreciate you letting us know.
If you need tips or guidance on cleaning and maintaining your appliance, our team is happy to help via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
If you need tips or guidance on cleaning and maintaining your appliance, our team is happy to help via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Range
on March 31, 2026
Posted by: Cynthia MD
[This review was collected as part of a promotion.] Multiple functions work beautifully. I have never had such a such a beautiful appliance..thank you for making the Frigidaire Gallery Collection
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 2, 2026
Hi Cynthia MD, thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the multiple functions and beauty of your Frigidaire Gallery Collection appliance. It’s wonderful to know it’s making a positive difference in your kitchen.
If you ever have questions or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
If you ever have questions or need assistance, our team is available via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Bridge Concept Useless
on March 31, 2026
Posted by: Val5500
[This review was collected as part of a promotion.] The oven, broiler and cooktop are vastly superior in temperature control and ease of use. The front control knobs are a vast improvement over my prior appliance. There is one reason for not giving it 5 stars. The ability to "bridge" the 2 pilots on the left side of the cooktop essentially negates the regular use of the four actual cooking sites.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 3, 2026
Hello Val5500, thank you for sharing your detailed feedback! We’re thrilled to hear that you’re enjoying the precise temperature control, ease of use, and improved front control knobs on your Frigidaire appliance. Your insights about the cooktop bridging feature are valuable, and we appreciate you taking the time to highlight how it impacts your cooking experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback. We’re committed to continuously improving our appliances to better serve our customers.
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback. We’re committed to continuously improving our appliances to better serve our customers.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on March 31, 2026
Posted by: Mangles93
[This review was collected as part of a promotion.] Love the 5 burners on the cook top. I haven’t used the oven yet to review. I love the look.
Response from frigidaire.comBy John, Online Outreach Specialist, March 31, 2026
Hello, Mangles93. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Oops
on March 31, 2026
Posted by: Aakarsh
[This review was collected as part of a promotion.] Oven temp is low didn’t expect that from a new oven kind of the reason I got rid of my old one but the top part works great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your feedback on the 30" Rear Control Electric Range with Total Convection. We’re glad to hear that the top cooktop is performing well.
Regarding the oven temperature running low, this can sometimes be adjusted using the oven’s temperature calibration feature (if available) or verified with an oven thermometer to ensure accuracy. If the temperature continues to be inconsistent, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Regarding the oven temperature running low, this can sometimes be adjusted using the oven’s temperature calibration feature (if available) or verified with an oven thermometer to ensure accuracy. If the temperature continues to be inconsistent, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com