Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,004 Reviews)
Rating breakdown 2,004 reviews
5 Stars
1,607
4 Stars
336
3 Stars
39
2 Stars
9
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Frigidaire electric range with convection and air fryer
on March 14, 2026
Posted by: Sezmesharon
[This review was collected as part of a promotion.] I love the stove and getting used to the new type of burners and how fast they come on. I wish the oven came with three racks. I did buy separately the air fryer rack but can't use it as a regular rack. I have to get use to the digital commands because it is a few more steps compared to my old frigidaire range in steps to turn on and off including timer and cooking.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 16, 2026
Hi Sezmesharon! Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new stove and the fast, responsive burners.
We understand your wish for an additional oven rack and that getting used to the digital commands may take a little adjustment compared to your previous range. It’s great to hear that you were able to get the air fryer rack, and we hope over time the digital features make cooking even more convenient.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We understand your wish for an additional oven rack and that getting used to the digital commands may take a little adjustment compared to your previous range. It’s great to hear that you were able to get the air fryer rack, and we hope over time the digital features make cooking even more convenient.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 14, 2026
Posted by: ChrisPerry
[This review was collected as part of a promotion.] This range is good; however, I do have a couple items of concern. 1) the burner dials get hot when the oven is on and when the burners are turned on. I don't think this should happen. 2) The buttons on the digital screen for the oven are very difficult to see unless the overhead light (from the microwave) is turned on. The microwave we purchased is the same. The buttons cannot be seen on the black screen unless the overhead kitchen light is turned on. The black background on both screens should be a light color so the buttons can be seen.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 16, 2026
Hi ChrisPerry! Thank you for sharing your detailed feedback. We’re glad to hear that your range is performing well overall, but we understand your concerns regarding the burner dials getting hot and the visibility of the digital screen buttons.
We agree that safety and ease of use are important, and we appreciate your suggestions about the dial heat and screen contrast. Feedback like yours is very valuable and will be shared with our product teams as we continually work to improve design and usability across our appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We agree that safety and ease of use are important, and we appreciate your suggestions about the dial heat and screen contrast. Feedback like yours is very valuable and will be shared with our product teams as we continually work to improve design and usability across our appliances.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 15, 2026
Posted by: Zeus 243
[This review was collected as part of a promotion.] Haven't tryed all features yet but sofar works great easy to use cleans easily the no preheat works great on biscuits I like it has true conv and air fry and comes with a food prob haven't used them yet but sure they won't disappoint
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 17, 2026
Hi, Zeus 243! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire Electric Range is working great, is easy to use, and is cleaning up easily. It’s wonderful to know the no-preheat feature is working well for your biscuits, and we’re glad you’re enjoying the True Convection and Air Fry options. We’re confident that the other features, like the food probe, will meet your expectations when you try them.
If you have any questions or need tips to get the most out of your range, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
If you have any questions or need tips to get the most out of your range, please feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to assist.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 30" Rear Control Electric Range with Total Convection
on March 16, 2026
Posted by: darts
[This review was collected as part of a promotion.] have only had it for less than a month i would say it is a great stove
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 17, 2026
Hello darts!
Thank you for sharing your experience with your Frigidaire 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator. We’re glad to hear that it looks great and fits perfectly in your garage! We’re also happy that the extra storage is making your daily routine easier. Your feedback is appreciated, and we hope your refrigerator continues to provide reliable performance. If you ever have any questions or need tips for using your appliance, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you again for choosing Frigidaire!~Sam
Thank you for sharing your experience with your Frigidaire 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator. We’re glad to hear that it looks great and fits perfectly in your garage! We’re also happy that the extra storage is making your daily routine easier. Your feedback is appreciated, and we hope your refrigerator continues to provide reliable performance. If you ever have any questions or need tips for using your appliance, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Thank you again for choosing Frigidaire!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Suite of appliances.
on March 17, 2026
Posted by: CoAcH19
[This review was collected as part of a promotion.] We bought a suite of Frigidaire Gallery appliances. From a cosmetic and functional standpoint, they are outstanding. Of course the proof is in the pudding, in that, how reliable will they be? Only time will tell.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2026
Thank you for choosing our Frigidaire Gallery appliances and for sharing your positive feedback. We’re delighted to hear that you’re pleased with both the design and performance.
We understand that long-term reliability is just as important, and we want to assure you that our products are built with quality and durability in mind. Your confidence in our brand means a great deal to us, and we’re here to support you every step of the way.
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We understand that long-term reliability is just as important, and we want to assure you that our products are built with quality and durability in mind. Your confidence in our brand means a great deal to us, and we’re here to support you every step of the way.
If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New oven
on March 20, 2026
Posted by: Rachball
[This review was collected as part of a promotion.] We were very excited about the built in air fryer and the functional works pretty well, but it does need to preheat. One thing that I don’t like it the loud beep that alerts you when the oven is done, but we are overall satisfied with our purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2026
Hi there. Thank you for sharing your thoughts! We’re glad to hear you’re enjoying the built-in air fryer and overall performance of your oven. We appreciate your feedback about the preheat and alert sound, and we’re happy that you’re overall satisfied with your purchase!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidarie Gallery Electric Range
on March 20, 2026
Posted by: Rolly polly
[This review was collected as part of a promotion.] I am enjoying my new range. It is certainly a step up from my old range. I am very impressed with the simmer to boil element. It heats up fast. I like that. It is an adjustment; I am not used to the how fast it heats up. I never had an air fryer before, so that is a plus and have used it several times with success. I am very satisfied with the storage drawer. It is wide and STURDY. I looked at other ranges before I bought the Frigidaire and was disappointed with their drawers. They seemed flimsy and small, so solid and roomy drawer on the Frigidaire was a big selling point for me. I am very happy with the range and enjoy it very much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 24, 2026
Hi there. Thank you so much for sharing your experience with your new Frigidaire range! We’re thrilled to hear that the simmer-to-boil element and the air fryer feature are making cooking faster and more enjoyable for you. It’s also great to know that the storage drawer exceeded your expectations—Frigidaire designs our ranges with durability and convenience in mind, so we’re glad it’s making a difference in your kitchen.
We appreciate your thoughtful feedback and are so happy you’re enjoying your new range. Happy cooking!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your thoughtful feedback and are so happy you’re enjoying your new range. Happy cooking!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than old one
on March 21, 2026
Posted by: Brooklyn8
[This review was collected as part of a promotion.] Replaced old electric range. Much more efficient, cooks better with more control of heat range. More options.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hi there, Brooklyn8! Thank you for sharing your experience! We’re glad to hear that your new Frigidaire electric range is more efficient, offers better heat control, and provides additional cooking options. It’s great that your upgrade is helping you cook with more precision and ease.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com