Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Best Upgrade All Around!!
on April 19, 2024
Posted by: instagator6684
[This review was collected as part of a promotion.] Finally replaced my 16yr old Range. This Frigidaire is totally AWESOME!!! Great features, sleek look/style. User friendly! Have not used all the functions just yet, but the air fryer, stove top and baking have not disappointed yet. A must have if anyone is planning on an upgrade!!!
[This review was collected as part of a promotion.] I love this stove and all of it's cooking options. But I was torn as to how many stars to give it because of one glaring flaw. The knobs on the front are made to push in and turn but the knobs are so sensitive that if they are depressed even with the slightest touch the burner comes on. I have had this stove for three plus months and can honestly say that I have lost count of the number of times that this has happened. Every time I reach to the cabinets above the stove a burner comes on. When I stir anything on a back burner a burner comes on. Just brushing against the knobs can turn a burner on. Just recently while sitting in my living room I smelled something odd and went into the kitchen to find a dish towel burning, I had apparently dropped it close to the stove surface and the corner of the towel was on the burner and the burner was on. I guess I must have bumped a control knob as I walked away after cleaning the stove. This is such a dangerous design flaw and not just an occasional incident. I would like to know why this has not been addressed by Frigidaire either with a recall or some kind of designed piece to stop the knobs from turning until they are fully depressed. If this was done my review would be an enthusiastic 5 stars because I love this stove. But in my opinion, this is a very dangerous appliance.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 22, 2024
Oh, no. This raises serious concerns. Safety for consumers is our primary priority. We sincerely hope no one in your family is wounded, and we are sorry you had to go through this. Please let us know if there is something we can do to help you. Just connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be happy to assist. Best Regards, Ruth
[This review was collected as part of a promotion.] Love Frigidaire in the past it was a little too expensive for me but great bundle saving made it possible to get 4 fantastic appliances and they are beautiful and work fantastic
[This review was collected as part of a promotion.] This model works wonderfully! I absolutely love the steam bake option. The cookies I make taste so much better and are not over cooked!