Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
107
4 Stars
36
3 Stars
10
2 Stars
5
1 Star
8
87%of customers recommend this product.
(
138 out of
158)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Amazing Range
on May 19, 2025
Posted by: nirfan
Bought this a few months ago. Great features, heats up very quickly, and is fingerprint resistant!
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, May 20, 2025
Thank you for sharing your positive experience with us! We're delighted to hear that you enjoy the features of your appliance. If you have any questions or need further assistance, please feel free to connect with us via live chat at Frigidaire.ca or give us a call at 1-800-265-8352. Our team is available Monday through Friday, from 8:30 am to 8:00 pm EST, and we're always here to help! - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
30" Front control electric range
on May 23, 2025
Posted by: Shultz
I bought this range a couple of weeks ago and so far, so good
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 26, 2025
Thank you for sharing your early thoughts with us, Shultz! We’re glad to hear that your new Frigidaire range is off to a great start.
We hope it continues to perform beautifully for you and becomes a reliable part of your kitchen for years to come. If you ever have questions or need support, we’re just a message away.
Thanks again for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
We hope it continues to perform beautifully for you and becomes a reliable part of your kitchen for years to come. If you ever have questions or need support, we’re just a message away.
Thanks again for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great future
on May 28, 2025
Posted by: Dreamer
I bought this two months ago and I am so happy
The pizza is turning so good
The pizza is turning so good
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
nice range, where is the air fryer rack that should be , but isnt included?
on September 8, 2025
Posted by: riamur04
nice range. I just bought this range, but I have one issue. It says it is compatible with an air fryer tray. But they are omitted. You can buy them, but I think for the price range of this, it should be included with all air fryer models.
Frigidaire Air Fry Tray
Frigidaire Air Fry Tray
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 8, 2025
Thank you for your feedback and for choosing our range. We’re glad to hear you’re enjoying it overall. We understand your concern about the Air Fry Tray not being included and appreciate you sharing your perspective. We’ll be sure to pass your comments along to our team as we continue to review ways to improve our products and customer experience. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A bit disappointed off the start
on November 14, 2025
Posted by: Jmann
I bought this range less than a month ago. Steam Clean function does not work, the added water does not heat to create steam. Service tech is due out next week.
The front right "boil" burner, what size pot do you need on here? This is my large pot suitable to make pasta for 4. The element is bigger than the pot, causing the handles to get hot. Check any retailer and this is the standard pot size, unless you use the Dutch oven, which is much bigger than needed to cook pasta.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, November 17, 2025
Hi Jmann, thank you for reaching out. We’re sorry to hear the Steam Clean function isn’t working as expected, and we understand your frustration. We see that a service technician is scheduled for next week, and they should be able to assist with this issue.
Regarding the front right "boil" burner, we appreciate your feedback about pot size and safety. The burner is designed for larger cookware, but we understand that standard pots may not fully cover the element, which can cause handles to get hot. If you need any additional guidance or have questions before your service appointment, please don’t hesitate to reach out via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Regarding the front right "boil" burner, we appreciate your feedback about pot size and safety. The burner is designed for larger cookware, but we understand that standard pots may not fully cover the element, which can cause handles to get hot. If you need any additional guidance or have questions before your service appointment, please don’t hesitate to reach out via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Switches on the front
on November 21, 2025
Posted by: Waltongirl67
I purchased this Nov. 7 and so far been very pleased with it. My last range was also a Frigidaire, as was the one previous to it, but after my second purchase said I would never buy another Frigidaire, as side panels all came apart within months of purchase, I email the online support and got no response, but when I decided to repurchase another range after just 4 years because of those issues, I found the one that met my requirement was the one I just purchased and so far I've been very pleased with it. Just got air fryer pans so going to try out that feature shortly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca