Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,152 Reviews)
Rating breakdown 2,152 reviews
5 Stars
1,738
4 Stars
350
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
1
DON'T BUY!
on August 9, 2026
Posted by: Ellenore
I have absolutely NO idea how this range received so many high ratings. I also have never taken the time to write a review until now. This is THE WORST range I have ever owned...and I have owned many. There is no burner for large pots and pans. The burner on the right front which looks like it's the largest is in fact NOT. I have to put all my food in the middle of the pan just to cook it...there is no heat on the outer 1/3 of the burner. It is bizarre. Anything on the edges of the pan does not cook or cooks at a different temp. The burner heat...it takes FOREVER to heat up and FOREVER to cool down. I hate this range SO MUCH. I have always owned Frigidaire and am SO disappointed. The oven? Hard to follow a recipe when it isn't heating at the proper temperature. Everything about this range STINKS. The only way they got these 4 and 5 stars is to offer customers discounts to give a top review...there is just no way!!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 12, 2026
Hi Ellenore!
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear how disappointed you are with your Frigidaire range and understand how frustrating it must be when the burners and oven are not performing as expected.
We especially regret that your experience has not reflected the confidence you’ve had in Frigidaire over the years. Your comments regarding the burner performance, heating times, and oven temperature are important, and we appreciate you bringing them to our attention.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear how disappointed you are with your Frigidaire range and understand how frustrating it must be when the burners and oven are not performing as expected.
We especially regret that your experience has not reflected the confidence you’ve had in Frigidaire over the years. Your comments regarding the burner performance, heating times, and oven temperature are important, and we appreciate you bringing them to our attention.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
30" Gallery Series Electric Glass Top Range
on August 9, 2026
Posted by: MamawP
[This review was collected as part of a promotion.] I am extremely happy with my new Frigidaire range! My previous Frigidaire Range was still working after 22 years so it was only natural for me to choose another Frigidaire product for my kitchen remodel. This Gallery Series range is beautiful and I particularly like the various options for baking. I would Highly Recommend!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi MamawP!
Thank you for sharing your wonderful experience! We’re thrilled to hear how happy you are with your new Frigidaire Gallery range. It’s especially meaningful to know that your previous Frigidaire range served you for 22 years and that you chose Frigidaire again for your kitchen remodel.
We’re delighted you’re enjoying the beautiful design and versatile baking options, and we truly appreciate your recommendation and continued trust in Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful experience! We’re thrilled to hear how happy you are with your new Frigidaire Gallery range. It’s especially meaningful to know that your previous Frigidaire range served you for 22 years and that you chose Frigidaire again for your kitchen remodel.
We’re delighted you’re enjoying the beautiful design and versatile baking options, and we truly appreciate your recommendation and continued trust in Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
First Frigidaire Range
on August 8, 2026
Posted by: Hanchen
[This review was collected as part of a promotion.] I recently purchased the range due to my old range finally giving out. I relied on reviews I had read from multiple culinary resources regarding quality and value. This range was mentioned as a great value. I was looking for a few upgraded capabilities such as air fryer, true convection, etc. The range has multiple burners with one in particular that is quite interesting. It allows you to use a roasting pan across two burners (Great for holiday roasting). I was a little hesitant at first, but I now enjoy the versatility of this setup. As is normal, I had a slight learning curve regarding the new range. It heats up a little faster than my old range (I consider this a win) with the oven also heating up faster. The stove holds its set temperatures quite well. I bake 4 large loaves of bread at one time, and each one comes out golden brown and equally uniform. I have had the range for 2 months now and I am learning to love its capabilities just as other reviewers have stated. Yes I would recommend this range.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that you’re enjoying the versatility and upgraded features of your new range, especially the air fry, true convection, and dual-burner capability for larger cookware. It’s wonderful to know that the faster heating and consistent oven temperatures are helping you achieve beautifully even results with your baking. We truly appreciate your recommendation and are delighted that your new range is becoming a favorite in your kitchen!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that you’re enjoying the versatility and upgraded features of your new range, especially the air fry, true convection, and dual-burner capability for larger cookware. It’s wonderful to know that the faster heating and consistent oven temperatures are helping you achieve beautifully even results with your baking. We truly appreciate your recommendation and are delighted that your new range is becoming a favorite in your kitchen!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ever!
on August 8, 2026
Posted by: C00kingcanning lady1
[This review was collected as part of a promotion.] In love with this stove. So many features that are so user friendly. Air fry, steam roast and bake. (Stunning bread) and broil. Convection as well as a regular oven. Self cleaning. Burners take and size pan and I enjoy the "bridge burners. So a griddle is useable. Timer is loud so it can be heard if you are in another room There isn't a thing that isn't enjoyable about this stove.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 11, 2026
Hi there. Thank you for such an enthusiastic review! We’re thrilled to hear you’re in love with your Frigidaire range and enjoying all the convenient features, from Air Fry and Steam Roast to convection cooking and the bridge burners. It’s wonderful to know the thoughtful details, including the audible timer, are making cooking even more enjoyable. Happy cooking!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love It
on August 6, 2026
Posted by: Billie42
[This review was collected as part of a promotion.] The burners heat up very quickly. It's so easy to clean. I love the options on the oven.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 6, 2026
Hi there, Valued Customer,
Thank you for taking the time to share your feedback! We're delighted to hear that you're enjoying the fast-heating burners, the easy-to-clean surface, and the variety of oven cooking options. It's wonderful to know these features are making your cooking experience more convenient and enjoyable.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope you continue to enjoy your range for many years to come.
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Thank you for taking the time to share your feedback! We're delighted to hear that you're enjoying the fast-heating burners, the easy-to-clean surface, and the variety of oven cooking options. It's wonderful to know these features are making your cooking experience more convenient and enjoyable.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope you continue to enjoy your range for many years to come.
If you have any questions or need further assistance, please don’t hesitate to contact us. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist.
Thank you again for your feedback, and have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Gallery Range
on August 6, 2026
Posted by: Rick0306
[This review was collected as part of a promotion.] After a few very dissapointing GE ranges, we purchased this Frigidaire Gallery and are very glad we switched. It is well built and the substantial control knobs on the front are a great change from up above. Overall we are very happy and highly recommedn this model and Frigidaire.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Rick0306, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Gallery Electric Range with Total Convection. It's great to know that you appreciate the quality construction, substantial control knobs, and overall design of your new range.
We're glad to hear that your switch to Frigidaire has been a positive experience and that the range is meeting your expectations. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance for many years to come.
If you ever have any questions or need assistance with your range, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We're glad to hear that your switch to Frigidaire has been a positive experience and that the range is meeting your expectations. Thank you for choosing Frigidaire, and we hope you continue to enjoy your appliance for many years to come.
If you ever have any questions or need assistance with your range, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Gallery Oven
on August 6, 2026
Posted by: Bho89
[This review was collected as part of a promotion.] Love this sleek, stunning oven. It fits my space perfectly and takes my kitchen to whole new level.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 10, 2026
Good day, Bho89! Thank you so much for your kind words! We’re thrilled to hear that you love your sleek new oven and that it fits your space perfectly. It’s wonderful to know it’s helping take your kitchen to a whole new level!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 5, 2026
Posted by: Pearl222
[This review was collected as part of a promotion.] The appliance is working great and it is very attractively designed. I aldo appreciate how easy it is to clean.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 5, 2026
Hi there, Valued Customer,
Thank you for your great review! We're delighted to hear that your appliance is working well and that you appreciate both its attractive design and easy-to-clean features. We strive to create products that combine performance, style, and everyday convenience. Thank you for choosing our brand, and we hope you continue to enjoy your appliance for many years to come!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your great review! We're delighted to hear that your appliance is working well and that you appreciate both its attractive design and easy-to-clean features. We strive to create products that combine performance, style, and everyday convenience. Thank you for choosing our brand, and we hope you continue to enjoy your appliance for many years to come!
If you have any questions or need further assistance, please don't hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com