Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,400
4 Stars
296
3 Stars
35
2 Stars
7
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
on September 7, 2025
Posted by: Beckibob
[This review was collected as part of a promotion.] So far I like my stove. So much different than my old stove so still trying to figure it out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
Thank you for your feedback, Beckibob! We’re happy to hear you’re enjoying your new stove so far. It’s totally normal to take some time to get used to a new appliance, especially when it’s quite different from your previous one. If you have any questions or need tips to get the most out of your stove, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Too loud
on September 7, 2025
Posted by: Joosty
[This review was collected as part of a promotion.] Like the oven but the timer sound is too loud
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 9, 2025
We’re glad to hear you’re enjoying your oven, though we understand the timer sound being too loud can be bothersome. For assistance with adjusting or reviewing available sound settings, we recommend reaching out through the live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM EST. Our team will be happy to walk you through the options specific to your model. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 8, 2025
Posted by: Lorie69
[This review was collected as part of a promotion.] Has been a nice addition to my kitchen..
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for your feedback, Lorie! We’re glad to hear that your new range has been a great addition to your kitchen. If you ever have any questions or need assistance in the future, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Range
on September 8, 2025
Posted by: Melissssas83
[This review was collected as part of a promotion.] This stove look beautiful and cooks evenly. My only complaint is the placement of the front knobs. It’s very easy to lean into them and turn the burners on by accident.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the look and even cooking performance of your stove. We also appreciate you letting us know about the placement of the front knobs. Your insight is valuable and helps us understand how our customers use and interact with our appliances. If you ever have any questions about your stove or need assistance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice to look at but questionable features.
on September 8, 2025
Posted by: CARBOHN
[This review was collected as part of a promotion.] Features designed by someone who has never cooked, there is no other explanation. There is no way to lock out the cooktop, you can lock the oven but the cooktop still functions. The oven shuts off when the time goes off. You can only use the timer when the over is in use, not when you are using the cooktop. I've only had it for 3 days and these are the issues I've discovered so far. Giving a 2 star review since the oven did heat up quickly and the cooktop worked as expected.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 10, 2025
Thank you for your honest feedback and for sharing your experience so far. We understand how important safety and convenience features are, especially in the kitchen. Your points about the cooktop lock and timer are valuable, and we’ll certainly share them with our product team for future improvements. We’re glad to hear the oven heats up quickly and the cooktop works as expected. If you have any questions or need assistance getting the most out of your range, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 10, 2025
Posted by: Sis54
[This review was collected as part of a promotion.] Frigidaire Gallery is the appliance I purchased as I love the design and features.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I'M IN LOVE!
on September 10, 2025
Posted by: MLM64
[This review was collected as part of a promotion.] This was my first new range in 32 years, and let me tell you that I am in love with it! The beautiful cooktop surface and sleek stainless steel are not only a pleasure to use, but to also look at! I chose this range to match my Frigidaire Gallery refrigerator, and they look great together! This range offers 15 different ways to cook - FIFTEEN! I am a full-time mom and caregiver for my disabled son, and sometimes, cooking daily meals can be a dread. Now, I'm excited to cook dinner, and enjoy exploring different functions and settings. THANK YOU for giving me some joy and fun in the kitchen again!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 12, 2025
Thank you so much for sharing your story, MLM64! We’re absolutely thrilled to hear that your new Frigidaire range is bringing joy and excitement back into your kitchen — especially with all the amazing features it offers. Matching it with your Gallery refrigerator sounds like a perfect combo, and we love that it looks great and works beautifully for your family’s needs. We truly appreciate you trusting Frigidaire, and we’re honored to be part of making daily cooking a little easier and more enjoyable for you. If you ever have questions or want tips on getting the most out of those 15 cooking functions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works like a dream (so far!)
on September 10, 2025
Posted by: catDaddy74
[This review was collected as part of a promotion.] Having used the stove for a little over a week, I'm quite happy with it. It heats up quickly, the top has a useful variety of sizes, and the oven is spacious and works well. The controls are easy to use and intuitive. The top is black glass, meaning that it is hard to keep appearing clean. Not a problem with the brand or model; more so of the glass-top style. So far, I'm quite happy with it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 12, 2025
Hi there. We’re delighted to hear your new range is heating up quickly and that you’re enjoying the spacious oven and easy-to-use controls! Thank you for choosing Frigidaire and for sharing your experience — we’re so glad it’s been a great addition to your kitchen. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com