Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
on August 19, 2024
Posted by: DearHeart
[This review was collected as part of a promotion.] I love my new stove. I love the placement of the burners, the different methods of cooking, the steam-clean, etc. I also purchased a Frigidaire refrigerator, microwave, and dishwasher. I enjoy all my appliances and they have updated my 1990's kitchen.
[This review was collected as part of a promotion.] We have used this stove everyday for the last 3 months. We are happy with the Solid feel of the knobs and oven door. Heats evenly on the burners and the oven. Baked multiple pans at once with no problems. Not enough time to give a five star rating but if it continues to perform at this level 5 star review will be updated
[This review was collected as part of a promotion.] I am very pleased with the size in the refrigerator and the overall function of my new fridge. However, the water filter door keeps popping open. I had to put a piece of tape on it to keep it closed. I brought this refrigerator because I liked the thought of having the ice maker in the door, which allows easy access to the ice instead of having to stand in front of the fridge with a cup. Overall I think it's a good buy.
[This review was collected as part of a promotion.] Let me start by saying all functions work. My issues are about how they work.
First, the installers did not level the oven. The first casserole came out thinner on one end than the other. I'm reasonably good with tools, but I'm having problems getting the oven level. You can't reach the rear leveler feet without pulling the oven out. Holes in the back plate could be made to provide access from the front thru the bottom drawer area.
Second, the front control knobs need a better detente feature to prevent accidental activation of a top burner. This issue is due to a large belly, which is why this is a Me issue. We are now using the oven with most of the knobs removed to prevent any accidents.
Third, the air fry feature works, but it's loud and slow. This isn't a Me issue. Other reviewers have mentioned the noise level. But we have only found the noise unreasonable in air fry mode. The noise is not just loud. It's a pure tone noise that runs in a pattern, rising to a peak over a period of 3 to 4 second, then stopping for a few seconds. The pattern continues till air fry is shut off. Very annoying and audible over tv noise in the living room 30 ft away. Air fry is also slow. Air frying some chicken wings took over 40 minutes. Since we have a Ninja that works quickly and well, we won't be using air fry in this oven.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 19, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Balota. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
[This review was collected as part of a promotion.] We love our new range. With the five burner we can cook more at the same time. We are still learning the oven part and the air fryer part. We are looking for a air fryer cookbook so we can cook thing that I can eat (can't eat anything that has been oil fried).
[This review was collected as part of a promotion.] I love this range. It’s easy to use, heats up quickly, and cleans up nicely. There are so many options for how you can use your stove top too!
[This review was collected as part of a promotion.] So far we are very happy with our range. Can boil water in a decent time and very pleased on how it bakes food.