Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
106
4 Stars
35
3 Stars
9
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
137 out of
156)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
3
Nice range
on April 20, 2025
Posted by: Dave71
Range looks great, everything's seems to be working and we are enjoying the convection functions of the oven. Speeds up cook time. Only thing that bothered me was that it is an air fryer range and didn't come with the two-piece air fryer kit. Not sure if I can even use my air fryer without it. Kit is an additional hundred Canadian.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new range and taking full advantage of the convection functions to speed up your cook time, it’s great to know everything is working well so far!
We completely understand your frustration with the missing air fryer kit, especially since it’s a key feature of the range. It’s definitely a bummer when an essential accessory isn’t included, and we’re sorry for any inconvenience this has caused. The air fryer function can still be used without the kit, but it’s designed to work even more effectively with the two-piece kit for optimal results.
We’ll make sure your feedback about the kit’s availability is passed along to our team for consideration in future models. In the meantime, if you need more information about how to get the most out of the air fryer function without the kit, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We completely understand your frustration with the missing air fryer kit, especially since it’s a key feature of the range. It’s definitely a bummer when an essential accessory isn’t included, and we’re sorry for any inconvenience this has caused. The air fryer function can still be used without the kit, but it’s designed to work even more effectively with the two-piece kit for optimal results.
We’ll make sure your feedback about the kit’s availability is passed along to our team for consideration in future models. In the meantime, if you need more information about how to get the most out of the air fryer function without the kit, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fittures, happy with air fry
on April 20, 2025
Posted by: Ionika
Bought it one month ago, very easy , straight forward to use, many options for cooking
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I love my new Fridgidaire Range!
on April 21, 2025
Posted by: Mike Y
It’s a beautiful unit. It heats things fast and is a joy to cook with. Five stars!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great appliance!
on April 21, 2025
Posted by: Grubela1
I bought this range about 2 weeks ago and just love it. It has so many functions and looks amazing too.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you for your wonderful review! We’re so happy to hear that you’re loving your new range and enjoying all the functions it has to offer. It’s great to know that it’s not only meeting your needs but also adding a beautiful touch to your kitchen.
If you ever have any questions or need assistance as you explore all its features, don’t hesitate to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Thanks again for sharing your feedback, and we hope you continue to enjoy cooking with it!
If you ever have any questions or need assistance as you explore all its features, don’t hesitate to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Thanks again for sharing your feedback, and we hope you continue to enjoy cooking with it!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So very pleased with my new range
on April 21, 2025
Posted by: Dave H
I purchased my new range about a month ago, and am very happy with my decision to buy this model. The convection and air fryer oven works really well. The top burners are very responsive. It looks really good in my kitchen.
I would recommend this to a friend!
Response from frigidaire.caBy Lauren, Online Outreach Specialist, April 21, 2025
Good day, Dave, thank you for taking the time to share your experience—we’re so glad to hear you’re enjoying your new range!
It’s great to know the convection and air fryer features are working well for you and that the burners are meeting your expectations for responsiveness. We’re especially happy to hear that it looks great in your kitchen—function and style make a perfect combination! If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
It’s great to know the convection and air fryer features are working well for you and that the burners are meeting your expectations for responsiveness. We’re especially happy to hear that it looks great in your kitchen—function and style make a perfect combination! If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire Total Convection Range
on April 21, 2025
Posted by: Kathy K
I love my new Range. It has so many features that I'm trying out and haven't been disappointed in any of them. It's a great-looking appliance as well!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Solid stove with a few nice upgrades
on April 22, 2025
Posted by: Chef Dad
I've only had the stove for two weeks so have not had the chance to really get comfortable with all of the features. Seems more powerful and a bit more refined than the stove we replaced.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, April 22, 2025
Thanks for the update, Chef Dad! Even just two weeks in, it’s great to hear that your new Frigidaire stove is already showing its power and refinement. We’re excited for you to get more comfortable with all the features—it sounds like it’s going to be a great upgrade from your previous stove. Here’s to discovering everything it can do! 🔥🍳🙌
If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Quality product
on April 23, 2025
Posted by: EmmyD
Has all the features I need. Is sleek and good price. Really happy with it just wish that they used a better quality stainless steel as it gets spots and fingerprints easily which don’t seem to clean off the best.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca