Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.8
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,739
4 Stars
350
3 Stars
41
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
We love the bridge element
on September 2, 2024
Posted by: DenisePok
[This review was collected as part of a promotion.] Spent a lot of time looking for a new stove for our home, and this was one of the more affordable models we could find with a bridge element. We love it. It’s a little awkward to get used to, and there is no information on it inside the user manual (hence the slight markdown to 4 stars rather than 5). But after you get it down it works beautifully. And if anyone is reading the reviews looking for information on the bridge element, absolutely get yourself a cast iron griddle for it and have yourself a good time. But be weary because the bridge element is numbered slightly different from your normal knobs and 6 is hotter than you think it will be.
The stove was easy to install by ourselves and set up quickly. So far we’ve had no problems. Everything works as promised. Seems to heat very evenly, and the air fry function works well, though charging extra for the special fitting air fryer tray doesn’t really sit well with me so I am just reusing the tray from my old countertop air fryer. Can confirm that it still works just as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Nice Upgrade
on September 1, 2024
Posted by: Chris1234567
[This review was collected as part of a promotion.] I was pleased to see that my baking pan fits on the shelf lengthwise and I can make good use of the space in the oven
Written by a customer while visiting frigidaire.com
Customer Rating
5
Learn to cook again
on August 30, 2024
Posted by: Bonner
[This review was collected as part of a promotion.] My oven was so old and cooked hotter than the setting. I had to learn how not to burn anything when cooking for the first time with my new over. It works wonderfully and I will enjoy for a long time to come.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It’s so pretty!
on August 30, 2024
Posted by: mrtracy
[This review was collected as part of a promotion.] So far I love my new stove! The black stainless steel is very sharp! Everything cooks more evenly. Looking forward to cooking Thanksgiving dinner!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Stove
on August 30, 2024
Posted by: geniae
[This review was collected as part of a promotion.] So far I am very happy with the stove, especially the convection oven, I love using it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
30" rear conttrol electric range
on August 29, 2024
Posted by: meger
[This review was collected as part of a promotion.] excellent
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 28, 2024
Posted by: RTISTIX
[This review was collected as part of a promotion.] I love the look of this range! It heats up what I'm cooking so quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Would be 5 stars but
on August 27, 2024
Posted by: Merv2142
I purchased a Frigidaire Electric Oven, model GCRE3060BF, in July 2024. Everything works as it should except the BAKE function.
In the short time I have owned the oven, it has been inspected by four Frigidaire Certified Technicians and had its board and thermostat replaced. After all this work, the oven’s actual Bake temperature is still 20 degrees lower than the oven’s Set Temperature.
The oven will reach the Set temperature but, almost immediately after reaching this temperature, the temperature will drop and will not rise anywhere near the Set temperature. During several tests, I would Set the temperature, and for 45 minutes, I would record temperature readings. After these 10 readings (initial and 9 follow on) I found the average temperature during this 45-minute period was 20 degrees lower than what I originally set.
Regardless of the oven’s fancy new/modern features, this discrepancy between the “SET” and “ACTUAL” Bake temperatures is unacceptable, especially for a brand-new appliance.
I have already fought the battle of underbaked food, and I don’t think I should have to post notes on my oven reminding me to add 20 degrees to the Set temperature or add more time to the Bake.
If it can’t be fixed, when do I get a replacement or a refund?
In the short time I have owned the oven, it has been inspected by four Frigidaire Certified Technicians and had its board and thermostat replaced. After all this work, the oven’s actual Bake temperature is still 20 degrees lower than the oven’s Set Temperature.
The oven will reach the Set temperature but, almost immediately after reaching this temperature, the temperature will drop and will not rise anywhere near the Set temperature. During several tests, I would Set the temperature, and for 45 minutes, I would record temperature readings. After these 10 readings (initial and 9 follow on) I found the average temperature during this 45-minute period was 20 degrees lower than what I originally set.
Regardless of the oven’s fancy new/modern features, this discrepancy between the “SET” and “ACTUAL” Bake temperatures is unacceptable, especially for a brand-new appliance.
I have already fought the battle of underbaked food, and I don’t think I should have to post notes on my oven reminding me to add 20 degrees to the Set temperature or add more time to the Bake.
If it can’t be fixed, when do I get a replacement or a refund?
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 28, 2024
We would like to sincerely apologize for the issues you've been experiencing with your range. At Frigidaire, we're committed to helping families live better every day, and we're disappointed that we fell short in your case. We see that you've already been in touch with our customer care team to work towards a resolution. If you need any further assistance, please feel free to reach out to us again via live chat or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com