Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
93
4 Stars
34
3 Stars
9
2 Stars
5
1 Star
7
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
Honest review
on April 11, 2025
Posted by: Anonymous
The range works well, gets hot surprisingly fast. We still are yet to use all the features the range has to offer. Its a range, it does what it’s supposed to do.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Overall great stove
on April 11, 2025
Posted by: babygirl
I bought at beginning of year and loved all the features I’ve tried so far. I’m just not used of the control knobs being above the oven door. My last stove they were on the back wall, I find I lean on the knobs so have to work on not doing that but that’s on me.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features!
on April 11, 2025
Posted by: Mimic
We bought this recently and are very happy with it. Nice clean look
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
It’s an ok oven
on April 14, 2025
Posted by: LeeanneW
I bought this oven a few months ago. At first glance I loved it. I thought I would like having the bobs in the front instead of the back rest. Well they are so easy to turn on by your hips or butt. I wish there was a safety feature that allowed me to lock them until I needed them in. Especially when I have kids around. My dog can even turn the elements on! Another thing that disappointed me, is the fact that at first I found the food I cooked in the oven was not hot enough. We ended up checking the temperature in the oven, it was running 20 degrees lower than it said it was. We had re calibrated the oven, seems to be working better!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, April 18, 2025
Thank you so much for taking the time to share your experience. We're really glad to hear that the look of the oven initially caught your eye and that recalibrating the temperature helped improve your cooking results.
That said, we absolutely understand your concerns about the front-facing knobs. Safety is especially important when kids and pets are around, and we’re sorry to hear that they can be turned on so easily. Your suggestion about a locking feature is a valuable one, and we’ll be sure to pass that feedback along to our design team for consideration in future models.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
That said, we absolutely understand your concerns about the front-facing knobs. Safety is especially important when kids and pets are around, and we’re sorry to hear that they can be turned on so easily. Your suggestion about a locking feature is a valuable one, and we’ll be sure to pass that feedback along to our design team for consideration in future models.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and user friendly
on April 16, 2025
Posted by: Kenneth77
I bought this couple of weeks ago and its so nice and very user friendly and the design of it is very compatible on my cookingware
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, April 16, 2025
Thank you for stopping by to share your rating with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, feel free to connect with us via Live Chat at frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST —we’ll dive right in!
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy to use heats up fast
on April 17, 2025
Posted by: Catman7
I bought this appliance awhile back and I am very pleased with it so far thanks
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful design and even cooking.
on April 18, 2025
Posted by: Rachael_St
Ive had this range for about 2 months now and so far its been absolutely wonderful. The cooktop heats up pots and pans faster and more evenly than anything I've used in the past, and the oven geats up very quickly and everything I've cooked and baked has come out perfectly.
I also absolutely love the design of this range, it looks so nice!
I'm so happy with this range!
I also absolutely love the design of this range, it looks so nice!
I'm so happy with this range!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Nice range
on April 20, 2025
Posted by: Dave71
Range looks great, everything's seems to be working and we are enjoying the convection functions of the oven. Speeds up cook time. Only thing that bothered me was that it is an air fryer range and didn't come with the two-piece air fryer kit. Not sure if I can even use my air fryer without it. Kit is an additional hundred Canadian.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 21, 2025
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your new range and taking full advantage of the convection functions to speed up your cook time, it’s great to know everything is working well so far!
We completely understand your frustration with the missing air fryer kit, especially since it’s a key feature of the range. It’s definitely a bummer when an essential accessory isn’t included, and we’re sorry for any inconvenience this has caused. The air fryer function can still be used without the kit, but it’s designed to work even more effectively with the two-piece kit for optimal results.
We’ll make sure your feedback about the kit’s availability is passed along to our team for consideration in future models. In the meantime, if you need more information about how to get the most out of the air fryer function without the kit, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We completely understand your frustration with the missing air fryer kit, especially since it’s a key feature of the range. It’s definitely a bummer when an essential accessory isn’t included, and we’re sorry for any inconvenience this has caused. The air fryer function can still be used without the kit, but it’s designed to work even more effectively with the two-piece kit for optimal results.
We’ll make sure your feedback about the kit’s availability is passed along to our team for consideration in future models. In the meantime, if you need more information about how to get the most out of the air fryer function without the kit, feel free to reach out to us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca