Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,767 Reviews)
Rating breakdown 1,767 reviews
5 Stars
1,410
4 Stars
300
3 Stars
36
2 Stars
8
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Range with air fryer
on June 27, 2025
Posted by: Mlinaman
[This review was collected as part of a promotion.] I am really pleased with this range so far (2 weeks ). I was hesitant to choose a model with the air fryer option. I bought the special air fryer tray that matched the range. The frozen French fries were some of the best non actual deep fried ones I have ever made! If you are thinking about getting this tang for that feature go for it!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 27, 2025
Thanks so much for sharing your experience! We’re thrilled to hear you’re enjoying the range and especially the air fryer feature—those crispy frozen fries sound delicious! It’s great that the special air fryer tray is working so well for you.
If anyone’s on the fence about this feature, your recommendation definitely helps. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If anyone’s on the fence about this feature, your recommendation definitely helps. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Attractive and well functioning
on June 27, 2025
Posted by: Donnacw
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator. Frigidaire has always been a good to brand in our household!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you for the kind words! We're so glad to hear you're pleased with your new refrigerator and that Frigidaire continues to be a trusted brand in your home. If you ever need assistance or have questions, our team is here for you via live chat at Frigidaire.com or by phone at 1-800-374-4432. We truly appreciate your loyalty! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Hate the preheat, timer alert sound
on June 27, 2025
Posted by: Rae Rae D
[This review was collected as part of a promotion.] The alert sound is absolutely the worst thing ever! Serious to return because of it. If our little dog was still alive we would have to as it would have made him crazy, it almost makes me crazy. Why? So many options out there ?
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you for your honest feedback—we’re truly sorry to hear the alert sound has been frustrating. We understand how important a peaceful environment is, especially around pets and sensitive ears. While we aim to create products that are both functional and user-friendly, we know this sound design may not suit everyone.
If you'd like to explore possible solutions—such as adjusting or disabling the alert (if supported on your model)—please don’t hesitate to reach out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432. We’d be happy to assist and see what can be done to improve your experience. - Reed
If you'd like to explore possible solutions—such as adjusting or disabling the alert (if supported on your model)—please don’t hesitate to reach out to our team via live chat at Frigidaire.com or by calling 1-800-374-4432. We’d be happy to assist and see what can be done to improve your experience. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 28, 2025
Posted by: Hi 89
[This review was collected as part of a promotion.] I didn't realize all the things the range can do. I'm learning how to use it. Will take time but the range works well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2025
Thank you for sharing your experience with us! We’re happy to hear that your new range is working well and that you’re enjoying discovering all its features. If you have any questions along the way or need assistance, we’re here to help! Please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my new range
on June 29, 2025
Posted by: LindaCS52
[This review was collected as part of a promotion.] Love cooking on my new range! I didn't realize what I've been missing, this range is so fast from the cooktop to the oven.....all of the features are awesome!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 1, 2025
Thank you so much for your fantastic feedback, LindaCS52! We’re thrilled to hear you’re loving your new range and discovering just how much speed and convenience it adds to your cooking. It’s great to know the features are making such a positive difference in your kitchen. If you ever need any tips or assistance, we’re here to help!
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 30 rear control electric range total convection
on June 30, 2025
Posted by: Ads Kitchen
[This review was collected as part of a promotion.] This is the new oven to get. Simple to use great cooking, backing and air frying. Clean neat appearance
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2025
Thank you for sharing your thoughts on the new oven! It sounds like a fantastic choice with its ease of use and versatile cooking features. For further assistance or detailed information, please feel free to reach out to us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Five-burner Frigidaire electric range
on June 30, 2025
Posted by: CJ80
[This review was collected as part of a promotion.] I have had my Five-burner Frigidaire electric range for a little over a week. I gave four stars because in the short time I've had this range, I have been unable to try a lot of the features. Here are the things I like about this range, so far. The design is sleek and modern. I love that the burners heat much faster than my previous electric range. When I purchased this range, I was unaware that there was a "bridge" element between the two left burners (does the bridge count as another element? :-)). I haven't used it yet, but I can visualize how handy this will be, whether I use it with a griddle or keep a casserole or muffins warm. This might also be something to use for those things that need to rise. The instruction booklet was clear and helped explain things, such as the dual knob that operates the front left burner and the bridge function mentioned above (i.e. which way to rotate the range knob for the bridge function or the front burner only). The fifth element is a small warming element. Manufacturers of other ranges often use the bottom drawer as a warming drawer. While I can see the usefulness of a warming drawer, I am happy that Frigidaire's drawer on this range is meant for storage. This range also comes with an oven probe (no more opening the oven and using a quick-read probe only to lose heat through an open oven door). Another thing I like is that the oven doesn't have an exposed heating element at the bottom. It is now covered with a metal surface, making it easy to maintain. In my estimation, I feel Frigidaire has given much thought to making this a great range. One that I will enjoy for many years!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 2, 2025
Thank you for taking the time to share such a thoughtful and detailed review! We’re glad to hear you’re enjoying your new Frigidaire five-burner electric range so far, especially the sleek design, fast-heating burners, and added features like the bridge element, oven probe, and easy-to-clean hidden lower heating element. It’s great to know the instruction manual was helpful in getting you familiar with the controls.
We’re confident you’ll continue to discover even more benefits as you explore all the features, and we truly appreciate your kind words and support!
If you ever have questions or need assistance, feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help! - Reed
We’re confident you’ll continue to discover even more benefits as you explore all the features, and we truly appreciate your kind words and support!
If you ever have questions or need assistance, feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're always here to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 4, 2025
Posted by: Vet512
[This review was collected as part of a promotion.] Love the stove, especially the air fryer
Written by a customer while visiting frigidaire.com