Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,320 Reviews)
Rating breakdown 1,320 reviews
5 Stars
1,043
4 Stars
234
3 Stars
27
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Fabulous!!!
on April 18, 2025
Posted by: Dani95
[This review was collected as part of a promotion.] We’ve been loving our new oven, the stove top and oven both heat up so quickly and help us cook so efficiently. Love the clean and modern look!
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2025
Thank you for your wonderful feedback! We’re so happy to hear that you’re loving your new oven. It’s great to know that both the stove top and oven are helping you cook efficiently and that you enjoy the clean, modern look. We hope it continues to serve you well for a long time!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best oven ever
on April 18, 2025
Posted by: South Bend Mike
[This review was collected as part of a promotion.] So versatile! So many options to use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value
on April 19, 2025
Posted by: StacieD2
[This review was collected as part of a promotion.] We really like the oven. I haven't tried all the features yet, but the oven and burners heat quickly and I'm getting great results.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frididare Range Review
on April 19, 2025
Posted by: Range Teview
[This review was collected as part of a promotion.] Nice looking Range. Love the 5 burners with the keep warm feature. Also the convection oven, steam roast/bake is great. Plus the built in air fryer is another added bonus. Love that there is no exposed element in the bottom of the oven. Easy to wipe out or put in a liner to catch spills . Very pleased with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Oven/stove top do not work properly
on April 20, 2025
Posted by: Teri3333
[This review was collected as part of a promotion.] Uneven baking i.e. top rack over baked, bottom rack under baked, regardless of whether it’s on regular bake or convection bake. Front control panel gets very hot when using the stove top. Oven door doesn’t seal properly. Bent oven rack.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 21, 2025
Thank you for bringing these concerns to our attention, Teri3333. We sincerely apologize for the ongoing issues you've experienced with your oven. We understand how frustrating it must be to encounter uneven baking, a hot control panel, and a poorly sealing oven door. These are certainly not the experiences we want our customers to have, especially when it comes to a reliable kitchen appliance.
The uneven baking you’ve described—whether using regular or convection bake—is particularly concerning. This can be caused by several factors, such as air circulation or temperature calibration, and we would be happy to investigate this further to ensure your oven performs as expected.
Regarding the control panel getting hot, the oven door seal not functioning properly, and the bent oven rack, we want to assure you that we take these concerns seriously. A well-functioning appliance should never cause you discomfort or frustration, and we’re committed to resolving these issues.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
The uneven baking you’ve described—whether using regular or convection bake—is particularly concerning. This can be caused by several factors, such as air circulation or temperature calibration, and we would be happy to investigate this further to ensure your oven performs as expected.
Regarding the control panel getting hot, the oven door seal not functioning properly, and the bent oven rack, we want to assure you that we take these concerns seriously. A well-functioning appliance should never cause you discomfort or frustration, and we’re committed to resolving these issues.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent quality range priced reasonably
on April 21, 2025
Posted by: Judy55foodlover
[This review was collected as part of a promotion.] Super efficient. Heats up really fast both the cooktop and the oven. Convection allows for more even, thorough cooking. Excellent quality product at a great price. No need to overpay for more prestigious brand name. Love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 21, 2025
Thank you for the fantastic review, Judy55foodlover! We're thrilled to hear that your Frigidaire range is delivering fast heat, even convection cooking, and overall top-notch performance. It’s great to know you’re loving the efficiency and quality—without the hefty price tag. We’re honored to be your choice and so glad to hear you're loving it!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridaire total convection
on April 21, 2025
Posted by: Kev21
[This review was collected as part of a promotion.] Works great so far and happy about the speed of baking now!
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 22, 2025
Thank you so much for your kind words! We're thrilled to hear that you're loving your new range. Whether you're cooking up everyday meals or weekend feasts, we're glad it's helping you make it all happen with ease. If you ever need anything, we're here for you! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 22, 2025
Posted by: Farron08
[This review was collected as part of a promotion.] The range is working well. We haven’t had it long enough to use all its many options. We aren’t accustomed to having such a functional range.
Written by a customer while visiting frigidaire.com