Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
93
4 Stars
34
3 Stars
9
2 Stars
5
1 Star
7
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Great product
on March 16, 2025
Posted by: Nancy123456
Great product. Lots of good features. Glad to have purchased.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Satisfied
on March 18, 2025
Posted by: Crockets
So far it has performed well, as with these appliances check with me in a year or two.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 18, 2025
Hello there. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Don't buy!! Not well Made
on March 18, 2025
Posted by: Unhappy2025
I am so sad that I hate this range, I love the front knobs I don't have tile behind my stove so this was my dream come true Frigidaire is the only company that makes a model like this it has all the features that I wanted and a few that I didn't know that I needed and all for a price that was amazing, Now the reason that I am returning I have had glass top stoves for 25+ years so all of my cookware is purchased with that in mind after using the stove for a week there were more and worse scratches in the glass than my 15-year-old stove that they took away. it is just not well-made after asking around I have found that the only way not to scratch the glass would be to put your pot/pan on the burner and not move it at all even the smallest movement will scratch the glass I am so disappointed but I don't want a new stove that is going to look 30 years old in a few weeks so it is going back
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 21, 2025
Hello there. We appreciate your time in providing feedback. We understand that you had high hopes for the Frigidaire stove, especially with the features it offered and the great price, and we understand your frustration with the scratches on the glass top. It's tough when something looks promising but doesn't live up to expectations, especially with something as significant as a stove. We want you to know that we are here to help. Please feel free to contact us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
new purchase, so far so good
on March 18, 2025
Posted by: its2chris
I have only had it a few weeks but it's working well.
I find the elements to be really good, items come to boil pretty fast.
I have used the oven a few times already, the air fryer feature worked well, and my food was perfectly cooked at the recommended time in the recipe, so it appears to have really good temperature control too.
I find the elements to be really good, items come to boil pretty fast.
I have used the oven a few times already, the air fryer feature worked well, and my food was perfectly cooked at the recommended time in the recipe, so it appears to have really good temperature control too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
The cook top stains easily
on March 19, 2025
Posted by: New user 2025 march
When boiling over pots, while cooking rice, the starch stains the cook instantly and permanently.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 20, 2025
Hello there. We appreciate you taking the time to provide feedback. Prior to using your cooktop for the first time, apply a ceramic cooktop cleaning cream (available in most hardware, grocery, and department stores) to the ceramic surface. Clean and buff with a clean paper towel. This will make cleaning easier when soiled from cooking. Cooktop cleaning creams leave a protective finish on the glass to help prevent scratches and abrasions. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great but within months stovetop glass cracked
on March 20, 2025
Posted by: Quality not there
This is my five month old stove. And guess what no warranty.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 26, 2025
Hello there. We’re truly sorry to hear about the issue with your stovetop. We understand how frustrating it must be, especially with a relatively new appliance.
While warranties may have specific coverage terms, we’d still like to see how we can assist you. Please reach out to our customer support team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
While warranties may have specific coverage terms, we’d still like to see how we can assist you. Please reach out to our customer support team via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good range!
on March 20, 2025
Posted by: matt c 2025
I bought this new range 3 weeks ago to replace our 15 year old range. The convection oven has been great for baking and love the bridge stove for larger cookware. We bought a Frigidaire Gallery fridge few years ago and love the brand and the quality
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent features, the look of the stove, the fingerless prints, etc.
on March 21, 2025
Posted by: ShellS
I bought this 3 weeks ago and very happy that we went with this Brand.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca