Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.7
(1,330 Reviews)
Rating breakdown 1,330 reviews
5 Stars
1,052
4 Stars
235
3 Stars
27
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
4
on December 9, 2024
Posted by: Sheryl1
[This review was collected as part of a promotion.] Nice stove. Only thing preventing 5 stars is there is a 'ledge' around the stove top that has a slight gap, allowing items to get stuck. For example, I was cleaning with a paper towel and it got caught under this ledge and tore. Had to get tweezers to get it out.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New range
on December 9, 2024
Posted by: LarryH82
[This review was collected as part of a promotion.] So far so good. I like it so far. The oven cooks really well. The only downside is the touch panel is sometimes finicky.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent but with some issues.
on December 9, 2024
Posted by: Kurt W
[This review was collected as part of a promotion.] I am pleased overall, but there are definitely some issues to be aware of. For starters having the setting hidden by the closed door, so that you must open the door to see them, was an odd choice. Not terrible, but oddly inconvenient.
The bottom rack is laid out poorly with the angled dish holders that force you to place all the dishes in the same direction, meaning that dishes at the end are not facing the center-mounted water spouts. This is not ho0w the top rack is laid out, and that rack makes a lot more sense. Why didn't they carry this through on the bottom as well?
The unit does a poor job at drying on both the air and heat settings. All my plastics come out dropping wet, even after hours of sitting. Drying works a bit better with added drying agent, but who wants to purchase and use even more chemicals? I think the unit should do a better job at drying on its own, without further chemical aid.
It is a quiet unit, and that's a plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 10, 2024
Hi, Kurt. We appreciate you taking the time to provide feedback. We understand how you feel, and we make sure that every suggestion and comment is heard. We will also always make it happen and provide better-quality products in the future. If you have some questions, contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking Frigidaire Electric Range
on December 9, 2024
Posted by: Irela A
[This review was collected as part of a promotion.] The buying experience on the website was easy; all the information needed to make a purchase decision was provided. The electric range came on the day scheduled, and the installation experience was seamless and quick. The range itself seems modern and has been working well. This is my second Frigidaire range; the last Frigidaire Gallery professional series lasted over twenty years, so I expect an excellent performance from this new one.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 10, 2024
Posted by: Klink55
[This review was collected as part of a promotion.] Good overall unit. Love the air fry option
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Range
on December 10, 2024
Posted by: meierholdenhouse
[This review was collected as part of a promotion.] We are still learning all the "ins and outs" of the controls, etc. The glass top is harder to keep clean than I had with my last range. Always looks like there are swirls of cleaner left behind, not matter how much I wipe it off. Accessories are a bit pricey but worth it in the long run. The first week of using the oven and range, there was a gross burning smell. Guess it was just the "new" smell burning off. No issues since. Loving this new appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Turkey Approved oven!!
on December 10, 2024
Posted by: LW13
[This review was collected as part of a promotion.] Great oven! Ours stopped working two weeks before Thanksgiving, and when I researched ovens, this one kept popping up with good reviews. We managed to get it the next day and it’s been wonderful. We used the convection roast with the turkey and the awesome digital thermometer—perfect Turkey!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Air Fryer Feature!
on December 10, 2024
Posted by: doggiemommy
[This review was collected as part of a promotion.] I love my new range! I especially love the air fryer feature! I'm very happy with my purchase.
Written by a customer while visiting frigidaire.com