Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
108
4 Stars
37
3 Stars
10
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
140 out of
160)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
2
Safety Issue
on February 23, 2025
Posted by: MonicaB
I have had this range for almost a year now, my one and only complaint is the controls for the burners are very easily turned on. You just have to brush up against it a little and the burner turns on. I have had 3 serious incidents now where something has almost caught fire by the burner being accidentally turned on. There definitely should be a lock for the burners but they are not. Thankfully I don’t have young kids or I wouldn’t be able to keep it. Very dangerous.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, February 27, 2025
Dear MonicaB,
We understand how concerning it must be to have the burners turn on so easily, and we appreciate you bringing this to our attention. Your safety is our top priority, and we take feedback like this very seriously. We will work hard to improve your future exposure to our brand and products. To address this issue, we recommend using protective knob covers. These covers can help prevent the knobs from being easily turned on when bumped, providing an added layer of safety. They are designed to be child-proof and can alleviate most concerns related to accidental knob adjustments.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
We understand how concerning it must be to have the burners turn on so easily, and we appreciate you bringing this to our attention. Your safety is our top priority, and we take feedback like this very seriously. We will work hard to improve your future exposure to our brand and products. To address this issue, we recommend using protective knob covers. These covers can help prevent the knobs from being easily turned on when bumped, providing an added layer of safety. They are designed to be child-proof and can alleviate most concerns related to accidental knob adjustments.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.ca
Customer Rating
3
New stove
on February 24, 2025
Posted by: Mirma
I love the giant airfryer over. I don’t really care for top elements. They stay hot way too long after turning it off.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, February 27, 2025
Hello Mirma,
Hello Mirma,
Thank you for sharing your feedback about the Frigidaire Electric Range with Total Convection! We’re thrilled to hear that you love the spacious air fryer oven—it's a fantastic feature for making delicious meals with ease.
We also appreciate your comments about the top elements. While it’s normal for them to retain some heat after being turned off, we understand that this can take some getting used to. For added safety, we recommend using the indicator light as a guide to ensure the surface has fully cooled.
If you have any additional questions or need further assistance, please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Hello Mirma,
Thank you for sharing your feedback about the Frigidaire Electric Range with Total Convection! We’re thrilled to hear that you love the spacious air fryer oven—it's a fantastic feature for making delicious meals with ease.
We also appreciate your comments about the top elements. While it’s normal for them to retain some heat after being turned off, we understand that this can take some getting used to. For added safety, we recommend using the indicator light as a guide to ensure the surface has fully cooled.
If you have any additional questions or need further assistance, please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Grate and simple stove
on February 24, 2025
Posted by: Tico
Love the thermometer feature inside the oven. Stove is very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Excellent stove
on February 28, 2025
Posted by: Bud66
Have had stove for close to a month, nice clean lines, elements and oven heat super fast,would have given 5 stars but doesn't have a spot to plug in a electric pan or anything. I do miss that feature.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love our new oven
on February 28, 2025
Posted by: Jade3
The stove heats up fast. The oven has so many new features that our old one did not. For example, the thermometer, steam function and air fry feature. The stove also has a bridge burner which will be great for making gravy after a roast or turkey. Love it so far
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far a good oven
on February 28, 2025
Posted by: Steph1980
I bought this a couple weeks ago and so far we like it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
great range
on February 28, 2025
Posted by: celest
the heat controls are really working well, I love the bridge feature on it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful Range
on February 28, 2025
Posted by: Uncle Bob
We have had this range for 3 weeks and it has been fantastic! It heats up quickly and is a joy to cook with.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca