Customer reviews from frigidaire.ca
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
108
4 Stars
37
3 Stars
10
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
140 out of
160)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
A lot of great features!
on March 6, 2025
Posted by: Aunti M
Bought in December, so glad I did. So many new features compared to my old one.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 6, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice oven
on March 5, 2025
Posted by: Fred1
Nice looking with many features that we are still learning how to use. This oven offers several different cooking methods.
My only complaint is that the stovetop is very difficult to maintain a clean appearance. It is OK if you do not have a light on above the oven. If you do and you hate looking at smear marks then either turn off the light or be prepared to do a lot of wiping. A good cream cleaner and then an after wipe with a
soft clean cloth works best.
My only complaint is that the stovetop is very difficult to maintain a clean appearance. It is OK if you do not have a light on above the oven. If you do and you hate looking at smear marks then either turn off the light or be prepared to do a lot of wiping. A good cream cleaner and then an after wipe with a
soft clean cloth works best.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
It has great features, especially convection & air fry that i like
on March 5, 2025
Posted by: Dugas73
A really good quality stove, I like all the different functions
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Dangerous design
on March 3, 2025
Posted by: Mike1874
Product is extremely unsafe! The knobs on the front are a major safety hazard. Our house almost burned down due to someone leaning against the burner and accidently turning it on and then then leaving the room. This stove needs to be able to lock out the stove-top, I couldn't imagine owning this oven with children or pets in the house.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, March 10, 2025
Good day!,
Welcome to the Frigidaire/Electrolux family.
Thank you for reaching out and sharing your concerns regarding the safety of your range. We take product safety very seriously, and we’re truly sorry to hear about your experience.
Many of our ranges come with safety features such as control lock settings or optional knob covers to help prevent accidental activation. We’d be happy to discuss potential solutions or provide additional guidance on enhancing safety for your unit. Please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Welcome to the Frigidaire/Electrolux family.
Thank you for reaching out and sharing your concerns regarding the safety of your range. We take product safety very seriously, and we’re truly sorry to hear about your experience.
Many of our ranges come with safety features such as control lock settings or optional knob covers to help prevent accidental activation. We’d be happy to discuss potential solutions or provide additional guidance on enhancing safety for your unit. Please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great new stove
on March 3, 2025
Posted by: Karin2025
The oven is great. I love the burners, they bring water to a boil quickly. Although I wish the oven did not turn off after the timer goes … I haven’t figured out how to add time without cancelling. I wish the READY volume beep could be adjusted as well. It looks sharp and modern in our kitchen .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
bakes verry well but one problem
on March 3, 2025
Posted by: Bigmur
I bought this range on Jan 28 2025, worked very well but has a very loud howl/wine when on Broil or convection bake. contacted warranty and they are sending repair people. If noise issue cannot be fixed this Range will be returned. Except for the noise this Range is awesome.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 6, 2025
Hi there,
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance functions however we are saddened to know that you are having issues with the noise. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 11-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance functions however we are saddened to know that you are having issues with the noise. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 11-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Joint autour de la plaque de cuisson gap sur 3 côtés, porte four pas égale. Ok en bas mais dépasse en haut
on March 3, 2025
Posted by: Lindafal
Je l’ai reçu il y a une semaine , lors de l’entretien de la surface de cuisson le joint de rubber autour mal installé donc il y a un vide . C’est un problème.ça ramasse les résidus. Plus la porte du four
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 10, 2025
Bonjour, merci d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes attristés de savoir que votre expérience n’a pas été à la hauteur de vos attentes. Veuillez accepter nos plus sincères excuses pour la gêne occasionnée que cela a pu vous causer. Je peux voir que vous travaillez avec notre équipe du service à la clientèle pour trouver une solution. Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter par téléphone au 1-800-265-8352. Du lundi au vendredi, de 8 h 30 à 20 h 00 HNE, à votre convenance, et nous serons heureux de vous aider.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Electric Range
on March 2, 2025
Posted by: JesseJustin1
I am really liking my new range..I am disappointed that they didn't supply any baskets for the air fryer though. My last range was from Samsung and they provided a basket and tray for the use of a air fryer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca