Customer reviews from frigidaire.ca
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
93
4 Stars
34
3 Stars
9
2 Stars
5
1 Star
7
87%of customers recommend this product.
(
124 out of
142)
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Stainless Steel
Customer Rating
5
Great features
on February 20, 2025
Posted by: Captain Rich
We've tried all the cooking options including air fry. Now we can do enough for the whole family not just small batches
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far, so good!
on February 20, 2025
Posted by: ErinCHW
After having this for one month there are only two things style-wise I would change.
The front knobs are pretty precarious in that it's typical to lean on the front of the stove and this inadvertently can turn on a burner....has now happened a few times. Some kind of locking mechanism would be great....for old leaners like me and for little hands that reach up. The back piece with touchpad - the piece just under and between stove top and touch pad part - it's a considerable gap that is not aesthetically pleasing. The only two other faults so far are the touchpad and oven light. Touchpad is a bit finicky. The start button is temperamental whereas the others are on/off with a fairly light touch. Oven light does not do a great job lighting the whole oven. In fact, it really only lights one side and not very well at that. Placing the light in the middle or having one at each side would help.
The front knobs are pretty precarious in that it's typical to lean on the front of the stove and this inadvertently can turn on a burner....has now happened a few times. Some kind of locking mechanism would be great....for old leaners like me and for little hands that reach up. The back piece with touchpad - the piece just under and between stove top and touch pad part - it's a considerable gap that is not aesthetically pleasing. The only two other faults so far are the touchpad and oven light. Touchpad is a bit finicky. The start button is temperamental whereas the others are on/off with a fairly light touch. Oven light does not do a great job lighting the whole oven. In fact, it really only lights one side and not very well at that. Placing the light in the middle or having one at each side would help.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent range
on February 21, 2025
Posted by: Kat761
The range has a lot of useful features. The only downside is the glass top gets dirty very easily (but it also cleans very easily with a vinegar cleaner)
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, February 21, 2025
Hello there, Kat761!
Thank you for your feedback! We're happy to hear that you're enjoying the useful features of your range. We understand that glass cooktops can require frequent cleaning, and we’re glad to hear that you’ve found an easy solution with a vinegar cleaner. If you ever need any assistance, our support team is here to help. Please feel free to reach out via live chat at frigidaire.ca or call us at 1-(800)-265-8352 (Monday-Friday, 8:30 AM - 8 PM EST). We appreciate your support and hope you continue to enjoy your range!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback! We're happy to hear that you're enjoying the useful features of your range. We understand that glass cooktops can require frequent cleaning, and we’re glad to hear that you’ve found an easy solution with a vinegar cleaner. If you ever need any assistance, our support team is here to help. Please feel free to reach out via live chat at frigidaire.ca or call us at 1-(800)-265-8352 (Monday-Friday, 8:30 AM - 8 PM EST). We appreciate your support and hope you continue to enjoy your range!
Thank you!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it
on February 22, 2025
Posted by: SWSW
Had this for a few weeks, love how quickly it heats up and the size of the stove top!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Pretty good
on February 23, 2025
Posted by: Kaye123
Good features. Works well. Should come with the air fry basket which is pretty pricey separately. Otherwise, good solid purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Safety Issue
on February 23, 2025
Posted by: MonicaB
I have had this range for almost a year now, my one and only complaint is the controls for the burners are very easily turned on. You just have to brush up against it a little and the burner turns on. I have had 3 serious incidents now where something has almost caught fire by the burner being accidentally turned on. There definitely should be a lock for the burners but they are not. Thankfully I don’t have young kids or I wouldn’t be able to keep it. Very dangerous.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Lauren, Online Outreach Specialist, February 27, 2025
Dear MonicaB,
We understand how concerning it must be to have the burners turn on so easily, and we appreciate you bringing this to our attention. Your safety is our top priority, and we take feedback like this very seriously. We will work hard to improve your future exposure to our brand and products. To address this issue, we recommend using protective knob covers. These covers can help prevent the knobs from being easily turned on when bumped, providing an added layer of safety. They are designed to be child-proof and can alleviate most concerns related to accidental knob adjustments.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
We understand how concerning it must be to have the burners turn on so easily, and we appreciate you bringing this to our attention. Your safety is our top priority, and we take feedback like this very seriously. We will work hard to improve your future exposure to our brand and products. To address this issue, we recommend using protective knob covers. These covers can help prevent the knobs from being easily turned on when bumped, providing an added layer of safety. They are designed to be child-proof and can alleviate most concerns related to accidental knob adjustments.
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Written by a customer while visiting frigidaire.ca
Customer Rating
3
New stove
on February 24, 2025
Posted by: Mirma
I love the giant airfryer over. I don’t really care for top elements. They stay hot way too long after turning it off.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Sam, Online Outreach Specialist, February 27, 2025
Hello Mirma,
Hello Mirma,
Thank you for sharing your feedback about the Frigidaire Electric Range with Total Convection! We’re thrilled to hear that you love the spacious air fryer oven—it's a fantastic feature for making delicious meals with ease.
We also appreciate your comments about the top elements. While it’s normal for them to retain some heat after being turned off, we understand that this can take some getting used to. For added safety, we recommend using the indicator light as a guide to ensure the surface has fully cooled.
If you have any additional questions or need further assistance, please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Hello Mirma,
Thank you for sharing your feedback about the Frigidaire Electric Range with Total Convection! We’re thrilled to hear that you love the spacious air fryer oven—it's a fantastic feature for making delicious meals with ease.
We also appreciate your comments about the top elements. While it’s normal for them to retain some heat after being turned off, we understand that this can take some getting used to. For added safety, we recommend using the indicator light as a guide to ensure the surface has fully cooled.
If you have any additional questions or need further assistance, please don’t hesitate to contact us via Live Chat at frigidaire.com.ca or call us at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist in any way we can. Thank you for choosing Frigidaire!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Grate and simple stove
on February 24, 2025
Posted by: Tico
Love the thermometer feature inside the oven. Stove is very easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca