Customer reviews from frigidaire.ca
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.4 out of 5
4.4
(171 Reviews)
Open Ratings Snapshot
Rating breakdown 171 reviews
5 Stars
108
4 Stars
38
3 Stars
11
2 Stars
5
1 Star
9
87%of customers recommend this product. 
(
141 out of 163
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
5 out of 5
5
new purchase, so far so good
on March 18, 2025
Posted by: its2chris
I have only had it a few weeks but it's working well.
I find the elements to be really good, items come to boil pretty fast.
I have used the oven a few times already, the air fryer feature worked well, and my food was perfectly cooked at the recommended time in the recipe, so it appears to have really good temperature control too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1 out of 5
1
Don't buy!! Not well Made
on March 18, 2025
Posted by: Unhappy2025
I am so sad that I hate this range, I love the front knobs I don't have tile behind my stove so this was my dream come true Frigidaire is the only company that makes a model like this it has all the features that I wanted and a few that I didn't know that I needed and all for a price that was amazing, Now the reason that I am returning I have had glass top stoves for 25+ years so all of my cookware is purchased with that in mind after using the stove for a week there were more and worse scratches in the glass than my 15-year-old stove that they took away. it is just not well-made after asking around I have found that the only way not to scratch the glass would be to put your pot/pan on the burner and not move it at all even the smallest movement will scratch the glass I am so disappointed but I don't want a new stove that is going to look 30 years old in a few weeks so it is going back
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 21, 2025
Hello there. We appreciate your time in providing feedback. We understand that you had high hopes for the Frigidaire stove, especially with the features it offered and the great price, and we understand your frustration with the scratches on the glass top. It's tough when something looks promising but doesn't live up to expectations, especially with something as significant as a stove. We want you to know that we are here to help. Please feel free to contact us via live chat at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Satisfied
on March 18, 2025
Posted by: Crockets
So far it has performed well, as with these appliances check with me in a year or two.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 18, 2025
Hello there. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great product
on March 16, 2025
Posted by: Nancy123456
Great product. Lots of good features. Glad to have purchased.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
30" Rear Control Electric Range
on March 15, 2025
Posted by: GBolder
Love the glass top very easy to keep clean, heats up quickly and cooks very well!
We're glad we bought this range, the Stainless Steel finish looks great in our kitchen.
Nice solid unit, would recommend!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Love the new range
on March 15, 2025
Posted by: Blan28
I bought this to replace a handed down range that worked for 25+ years. What an amazing difference. The air fry is a nice feature we love and the quick heat up time is valuable. The only item that I don’t love is that the black top needs to be cleaned even if you don’t use it, dust shows instantly. It is easy to clean, I just do it multiple times a day.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3 out of 5
3
Features Could Be Improved
on March 14, 2025
Posted by: TAC1
Bought a couple of weeks ago. In general no issues, although can be easily turned on by bumping the knobs in the front. Front dials not easy to read. Miss having 2 timers.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 17, 2025
Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. If you will need assistance in the future, feel free to contact us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Electric Range
on March 13, 2025
Posted by: Booward
Have had the opportunity to use this range for a month now. Works great, boils water fast. Oven has even heat. Getting used to changing cook times as we are at abt. 4000ft.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
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