Customer reviews from frigidaire.ca
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
108
4 Stars
38
3 Stars
11
2 Stars
5
1 Star
9
87%of customers recommend this product.
(
141 out of
163)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
3
too much noise.....
on October 6, 2026
Posted by: lari
bought it in august 2026 and i'm disapointed with it.When i cook with oven control,broil, a noise(i think is a fan bad assembled) and lot of vapor are coming out of it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 12, 2026
Hi there. Thank you for sharing your feedback. We understand your disappointment with the noise and excessive vapor coming from your Frigidaire Gallery range (Model GCRE306CBF), especially since it was purchased recently in August 2026. Please note that some fan noise during oven operation and warm air or moisture released through the oven vent are normal characteristics of this model. However, we understand your concern about the possibility of an improperly assembled fan and apologize for the frustration this experience has caused. We appreciate you bringing this to our attention, as your feedback helps us continually improve our products and customer experience.
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
The range looks fancy and feels premium
on September 27, 2026
Posted by: Salam
The range works well and feels premium, the location of the knobs near the front is perfect
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, September 28, 2026
Hello Salam!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 30" Rear Control Electric Range with Total Convection, model GCRE306CBF, is performing well and gives your kitchen a premium feel. We’re also glad that you’re enjoying the convenient knob placement near the front.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope your new range continues to make cooking enjoyable and convenient. Happy cooking!~Sam
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire 30" Rear Control Electric Range with Total Convection, model GCRE306CBF, is performing well and gives your kitchen a premium feel. We’re also glad that you’re enjoying the convenient knob placement near the front.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope your new range continues to make cooking enjoyable and convenient. Happy cooking!~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
1
DO NOT BUY!!! EXPENSIVE MISTAKE
on September 11, 2026
Posted by: Sandy2
Do not buy this!!!!!!
Water seeped in through the seems when a pot boiled over. It blew the electricity out at the control panel and became a major fire and electrical shock risk. It's absolutely garbage. Frigidaire wouldnt fix it because it had passed the 1 year warranty. Choose a different brand. Frigidaire is not what it used to be.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 15, 2026
Hi Sandy2, thank you for taking the time to share your detailed feedback. We’re very sorry to hear about the electrical issue you experienced with your Frigidaire range after water boiled over, particularly your concerns about the control panel, electrical safety, and the potential fire and shock hazards. We understand how serious and concerning this situation must have been.
As a safety precaution, please discontinue use of the range until it has been inspected by a qualified service professional. If the range is currently connected to power and it can be done safely, turn off the circuit breaker supplying the appliance. Please do not attempt to open, repair, or access the internal electrical components yourself.
For further assistance and to review available service options, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. ET. Our team can document your concerns and provide guidance on the appropriate next steps.
— Reed
As a safety precaution, please discontinue use of the range until it has been inspected by a qualified service professional. If the range is currently connected to power and it can be done safely, turn off the circuit breaker supplying the appliance. Please do not attempt to open, repair, or access the internal electrical components yourself.
For further assistance and to review available service options, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. ET. Our team can document your concerns and provide guidance on the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
very good purchase
on February 17, 2026
Posted by: starbuck
This stove has performed well since purchasing it. I bought a different brand and had to return it due to improper heating of the oven. I was told that this was how the stove was made! I have no complaints with the Frigidaire. It heats well, cooks food better than my old stove, and isn't a nightmare to clean the stovetop ( just soapy water as the instructions suggest) It performs as a new stove should!! I would definitely recommend this stove .
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 18, 2026
Hi starbuck,
Thank you so much for sharing your experience! We’re thrilled to hear your new Frigidaire stove has performed well since purchase and that it’s heating properly and cooking even better than your old one. That’s exactly the performance we aim to deliver.
We’re also glad to know cleaning the stovetop has been simple and hassle-free with just soapy water, as recommended. After your experience with another brand, it means a lot to hear that you have no complaints and feel confident recommending this stove.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you so much for sharing your experience! We’re thrilled to hear your new Frigidaire stove has performed well since purchase and that it’s heating properly and cooking even better than your old one. That’s exactly the performance we aim to deliver.
We’re also glad to know cleaning the stovetop has been simple and hassle-free with just soapy water, as recommended. After your experience with another brand, it means a lot to hear that you have no complaints and feel confident recommending this stove.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great but not exceptional
on December 21, 2025
Posted by: Newfiedigs
Nice looking stove. Easy to operate but my only complaint is the top gets marked easily and leaves smear stains even after cleaning.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, December 23, 2025
Hello valued consumer, thank you for sharing your feedback! We’re glad to hear that you find your stove easy to operate and appreciate its design. We understand your concern regarding the top surface marking easily and leaving smear stains even after cleaning.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Switches on the front
on November 21, 2025
Posted by: Waltongirl67
I purchased this Nov. 7 and so far been very pleased with it. My last range was also a Frigidaire, as was the one previous to it, but after my second purchase said I would never buy another Frigidaire, as side panels all came apart within months of purchase, I email the online support and got no response, but when I decided to repurchase another range after just 4 years because of those issues, I found the one that met my requirement was the one I just purchased and so far I've been very pleased with it. Just got air fryer pans so going to try out that feature shortly.
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, December 1, 2025
Hello, Waltongirl67. Thank you so much for sharing your feedback with us. We’re glad to hear that you’ve been very pleased with your new range so far, and we truly appreciate your continued trust in Frigidaire. We also want to acknowledge the issues you experienced with your previous model and the lack of response at that time—your satisfaction is important to us, and we’re grateful you gave us another opportunity to earn it.
It’s great to hear you’ve received your air fryer pans, and we hope you enjoy trying out the air fry feature—many of our customers love the results!
Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-John
It’s great to hear you’ve received your air fryer pans, and we hope you enjoy trying out the air fry feature—many of our customers love the results!
Should you have any additional questions or concerns, please don't hesitate to connect with us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-John
Written by a customer while visiting frigidaire.ca
Customer Rating
3
A bit disappointed off the start
on November 14, 2025
Posted by: Jmann
I bought this range less than a month ago. Steam Clean function does not work, the added water does not heat to create steam. Service tech is due out next week.
The front right "boil" burner, what size pot do you need on here? This is my large pot suitable to make pasta for 4. The element is bigger than the pot, causing the handles to get hot. Check any retailer and this is the standard pot size, unless you use the Dutch oven, which is much bigger than needed to cook pasta.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, November 17, 2025
Hi Jmann, thank you for reaching out. We’re sorry to hear the Steam Clean function isn’t working as expected, and we understand your frustration. We see that a service technician is scheduled for next week, and they should be able to assist with this issue.
Regarding the front right "boil" burner, we appreciate your feedback about pot size and safety. The burner is designed for larger cookware, but we understand that standard pots may not fully cover the element, which can cause handles to get hot. If you need any additional guidance or have questions before your service appointment, please don’t hesitate to reach out via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Regarding the front right "boil" burner, we appreciate your feedback about pot size and safety. The burner is designed for larger cookware, but we understand that standard pots may not fully cover the element, which can cause handles to get hot. If you need any additional guidance or have questions before your service appointment, please don’t hesitate to reach out via Live Chat at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
nice range, where is the air fryer rack that should be , but isnt included?
on September 8, 2025
Posted by: riamur04
nice range. I just bought this range, but I have one issue. It says it is compatible with an air fryer tray. But they are omitted. You can buy them, but I think for the price range of this, it should be included with all air fryer models.
Frigidaire Air Fry Tray
Frigidaire Air Fry Tray
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 8, 2025
Thank you for your feedback and for choosing our range. We’re glad to hear you’re enjoying it overall. We understand your concern about the Air Fry Tray not being included and appreciate you sharing your perspective. We’ll be sure to pass your comments along to our team as we continue to review ways to improve our products and customer experience. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca