Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,765 Reviews)
Rating breakdown 1,765 reviews
5 Stars
1,409
4 Stars
299
3 Stars
36
2 Stars
8
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
4
Overall it seems to work well. Had a cosmetic issue from the factory that I'm hoping to get resolved.
on September 27, 2025
Posted by: GLJH
[This review was collected as part of a promotion.] Burners don't seem to be consistent in so far as heating ability. A little research, apparently the back right burner doesn't have the power as the two left side burners. Just a bit of a learning curve I guess on the level to set the knobs when cooking or boiling.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good!
on September 28, 2025
Posted by: JVAdams
[This review was collected as part of a promotion.] Our Bosch stopped warming in the oven so we decided on the Frigidaire. It has only been a month but pleased with the cook top as well as the oven especially for baking bread. The only thing we aren't happy with is the storage drawer below. It protrudes slightly and cannot be fixed. Otherwise we are very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replaced 26 year old Frigidaire
on September 28, 2025
Posted by: SLFC
[This review was collected as part of a promotion.] Replacement is just as good as the original!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 30, 2025
We’re so glad to hear your replacement is working just as well as the original! Thanks for sharing your experience — we appreciate you being part of the Frigidaire family. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the features!
on September 29, 2025
Posted by: Tntcater
[This review was collected as part of a promotion.] I’m really enjoying the many features and have tried them all in the past 2 weeks— convection bake setting makes great cookies, convection roast, steam bake (for creme brûlée) and probe cooking to get the meat finished at the right temperature.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for sharing your experience, Tntcater! We’re delighted to hear you’re enjoying exploring all the features of your oven. It sounds like you’re making the most of the convection bake, convection roast, steam bake, and probe cooking settings, and those cookies and crème brûlées must be delicious! If you have any questions or need assistance as you continue to experiment with your oven, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and happy cooking! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
A versatile appliance
on September 29, 2025
Posted by: Sunflower_2000
[This review was collected as part of a promotion.] It's been a challenge adjusting to the glass-topped range after using coil-style or gas stovetops, but the oven has so many interesting options.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for sharing your feedback, Sunflower_2000! We understand that adjusting to a glass-topped range after using coil-style or gas stovetops can take some time. It’s great to hear that you’re discovering and enjoying the many interesting options your oven offers. If you have any questions or need tips on getting the most out of your new range, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST to assist you. Thank you again, and we hope your cooking experience continues to improve and delight! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 29, 2025
Posted by: Schazbat
[This review was collected as part of a promotion.] Best stove we have owned. Exactly what we expected. Followed the directions for cleaning the top and stainless steel with perfect results. Highly recommend it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you so much for sharing your wonderful feedback! We’re delighted to hear that this is the best stove you’ve owned and that it has lived up to your expectations. It’s great to know that following the cleaning directions for both the cooktop and stainless steel gave you perfect results—that’s exactly the kind of experience we hope for all our customers. We also appreciate your recommendation, as it means a lot to us when our appliances bring such satisfaction. If you ever have any questions about your stove or would like further assistance, our Customer Care team is here to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
My updated stove
on September 29, 2025
Posted by: Will be
[This review was collected as part of a promotion.] so far the stove is great. The only problem I’m noticing is the black top shows all the dust each day.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 1, 2025
Thank you for your feedback and for letting us know how your stove is performing so far, valued consumer! We’re glad to hear it’s working great! We understand that the black top can show dust more visibly, which can be a bit tricky to keep spotless. For best results, we recommend using a soft, damp cloth or a gentle cleaner designed for glass or ceramic surfaces to keep the top looking its best. Avoid abrasive cleaners that could damage the finish. If you have any other questions, suggestions, or concerns, please don’t hesitate to reach out via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliances
on September 30, 2025
Posted by: Heuz
[This review was collected as part of a promotion.] I love the look of the appliances. So far great quality.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 30, 2025
Thank you for your kind words! We’re delighted to hear you love the look and quality of your new appliances. We hope they continue to impress you for years to come! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com