Customer reviews from frigidaire.com
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.8
(2,230 Reviews)
Rating breakdown 2,230 reviews
5 Stars
1,801
4 Stars
364
3 Stars
42
2 Stars
9
1 Star
14
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
5
Old timer still using Frigidaire
on November 5, 2026
Posted by: Sun City Senior
[This review was collected as part of a promotion.] I am a proud senior who has 2 Frigidaire appliances right now in my kitchen. There has been others over the years in different houses. Thanks for keeping the brand going!
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 6, 2026
Hi Sun City Senior, thank you for your heartwarming review and for being a longtime part of the Frigidaire family! We're honored to have been part of your home through the years and are delighted to hear you're still enjoying our appliances in your kitchen. Your continued trust and support mean so much to us. Thank you for choosing Frigidaire! If you ever need assistance, visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stove/oven/air fryer
on November 3, 2026
Posted by: Floydrr
[This review was collected as part of a promotion.] Love cooking everything from steaks to cakes with this and will stick with Frigidaire forever.
Response from frigidaire.comBy John, Online Outreach Specialist, November 4, 2026
Hello, Floydrr.
Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help!
-John
Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help!
-John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replacement
on November 3, 2026
Posted by: JRP73
[This review was collected as part of a promotion.] This range replaced our Pro model which lasted 16 years. We like the "knob controls" on front rather thanknn push buttons on old unit. Cooks and bakes great. Expensive, but hope it lasts and continues to perform good daily.
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 6, 2026
Hello JRP73, thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire range has been a great replacement for your previous Pro model. It’s wonderful to know that you appreciate the convenient front knob controls and are pleased with its cooking and baking performance. We truly appreciate your confidence in Frigidaire and hope your new range continues to deliver reliable performance for many years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Lots of hype and way overpriced.
on November 2, 2026
Posted by: CharlesttheImpaler
[This review was collected as part of a promotion.] My biggest issue it calling this an air fryer/convection oven. It is not a convection oven even though the tiny fan (the tiny fan motor spinning a squirrel cage) does contribute to very even heating, a true convection oven fan runs constantly. The fan in this oven cuts off whenever the oven is not heating.This oven does not move enough air to achieve the status of a convection oven nor an air fryer. I cooked a DiGiorno's frozen pizza in this oven, it came out beautifully brown but it took about 25 minutes @ 400 F to do so. The recommended cook time is 18-20 minutes at 400 F for a conventional oven. A convection oven should force you to lower the temp and shorten the cook time. There is some fan action when set to broil but that is the only time the fan runs at a noticeably high output. The front left burner is really only useful when you are using a griddle as the burner extension intended for use with a griddle comes on with the burner, it really needs a separate control to switch it on. Maybe i missed something on that one, but with that extension coming on anything that splatters on it gets roasted hard to the glass top. Overall this is a overpriced overhyped model and really only has a fancy name plate. The warmer burner is a nice addition along with the two stage big burner on the right front, otherwise this unit would get two stars from me. They promise me the moon and delivered a spec of sand! Then they beg me to give a review and complain about my ad blocker, what a lousy business model. Kick Rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 9, 2026
Hi Charles,
Thank you for taking the time to share such detailed feedback about your experience with your Frigidaire range. We're sincerely sorry to hear that the product did not meet your expectations, particularly regarding the convection and air fry performance, cooktop functionality, and overall value. We understand how disappointing it can be when a product does not deliver the experience you anticipated.
We appreciate you taking the time to outline your concerns and suggestions. Your feedback is important to us and will be shared with the appropriate team for review and consideration.
We're sorry that we've fallen short of your expectations and appreciate the opportunity to learn from your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share such detailed feedback about your experience with your Frigidaire range. We're sincerely sorry to hear that the product did not meet your expectations, particularly regarding the convection and air fry performance, cooktop functionality, and overall value. We understand how disappointing it can be when a product does not deliver the experience you anticipated.
We appreciate you taking the time to outline your concerns and suggestions. Your feedback is important to us and will be shared with the appropriate team for review and consideration.
We're sorry that we've fallen short of your expectations and appreciate the opportunity to learn from your experience. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice features on this range
on November 2, 2026
Posted by: donlaubach
[This review was collected as part of a promotion.] We wanted a range with fewer electronics after bad experiences with other appliances loaded with tech. This range has knobs to control the burners and not a lot of gizmos. It does have electronic controls for the oven, but that's ok. Also has a temp probe so no need for a meat thermometer. Clean line and a nicely laid out glass top. One issue with the knobs on the front is that if you lean up against the stove, you might turn on a burner accidentally. Our drawer was togh to get out but we bought the stove at a scratch and dent so it might have taken a hit to the side
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 4, 2026
Hi donlaubach, thank you for sharing such detailed feedback! We're glad to hear you appreciate the straightforward burner knobs, clean design, spacious glass cooktop, and convenient temperature probe. We also understand your concerns about accidentally turning on a burner when leaning against the front controls and the difficulty opening the storage drawer. For added safety, we recommend checking that all burner knobs are in the OFF position whenever the range is not in use. Since the range was purchased as a scratch-and-dent unit, the drawer issue may also be worth having inspected for proper alignment. If you'd like assistance, please visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. We appreciate you choosing Frigidaire! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Upgrade to older model
on November 1, 2026
Posted by: Gotta Get a Gallery
[This review was collected as part of a promotion.] When we moved into the home 11 years ago, there was already a gallery series range here. It was a double oven which rarely got used. (the second oven.)
We decided to upgrade this year to a very similar device that was several years newer and yet had similar features but more than the original.
We decided to upgrade this year to a very similar device that was several years newer and yet had similar features but more than the original.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 4, 2026
Hi, Gotta Get a Gallery! Thank you for sharing your experience! We're delighted to hear that your new Frigidaire Gallery Series Electric Range has been a wonderful upgrade from the model that served your home for many years. It's especially rewarding to know that the newer range offers the familiar features you enjoyed while providing additional enhancements to fit your cooking needs. We appreciate your continued trust in Frigidaire and are grateful that you chose us again for your kitchen.
If you ever need assistance, please reach out to us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always ready to support you and help you get the most from your appliance. -Angel
If you ever need assistance, please reach out to us through Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.-8:00 p.m. EST. Our team is always ready to support you and help you get the most from your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
New and Improved
on November 1, 2026
Posted by: Beverly B
[This review was collected as part of a promotion.] We replaced a 20-year old Frigidaire Professional range and wanted another Frigidaire range. The Gallery was recommended by Consumer Reports. It checked all of the boxes on our list—and more! Can’t wait to try the air fryer!
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 4, 2026
Thank you for taking the time to share your wonderful feedback. We're honored that after 20 years with your previous range, you chose another one of our appliances for your kitchen! It's great to hear that the Gallery range checked all the boxes on your wish list and offered even more than you expected.
We hope you enjoy exploring all its features, especially the air fry function when you're ready to give it a try. Thank you for your continued confidence in our products, and we hope your new range brings you many years of enjoyable cooking!
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We're always happy to help. - Maria
We hope you enjoy exploring all its features, especially the air fry function when you're ready to give it a try. Thank you for your continued confidence in our products, and we hope your new range brings you many years of enjoyable cooking!
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We're always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 31, 2026
Posted by: Lynda Schreck
[This review was collected as part of a promotion.] I tried the steam bake for the first time yesterday to bake bread. I have always but a pan on water in the over before when I baked yeast bread. No I don't have to.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 3, 2026
Hello, Valued Customer!
Thank you for sharing your experience and choosing Frigidaire! We're delighted to hear that you enjoyed trying the Steam Bake feature for the first time. It's wonderful to know that it made baking homemade yeast bread easier and eliminated the need for an extra pan of water in the oven. We love hearing how our features make everyday cooking and baking more convenient. We hope you continue enjoying your Frigidaire oven and exploring all it has to offer!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we will dive right in. Thank you for being part of the Frigidaire family!
Best regards,
Chris
Thank you for sharing your experience and choosing Frigidaire! We're delighted to hear that you enjoyed trying the Steam Bake feature for the first time. It's wonderful to know that it made baking homemade yeast bread easier and eliminated the need for an extra pan of water in the oven. We love hearing how our features make everyday cooking and baking more convenient. We hope you continue enjoying your Frigidaire oven and exploring all it has to offer!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we will dive right in. Thank you for being part of the Frigidaire family!
Best regards,
Chris
Written by a customer while visiting frigidaire.com