Thanks for your review! We’re glad to hear that everything is going well with your 30" Rear Control Electric Range with Total Convection so far. If you need any tips or have questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Thank you for taking the time to share your feedback about your new Frigidaire 30" Rear Control Electric Range. We're glad to hear that you were excited to replace your older model, but we're truly sorry to hear about the scratch that appeared after just one use. We understand how frustrating it can be when a new appliance doesn’t meet expectations in terms of durability, especially after being cautious with its care. While the glass cooktop is designed to be durable, it is more sensitive than other materials, and even small particles or cooking utensils can sometimes cause scratches. We recommend using cookware with flat, smooth bottoms and being cautious of any debris on the cooktop to help maintain its appearance. That being said, we want you to have the best experience with your new appliance. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST.

Thank you so much for your fantastic review, Wedley! We’re thrilled to hear that you find your stove full-featured and easy to use, and that the built-in air fryer is a must-have for you. We hope it continues to make cooking enjoyable and convenient. If you ever need tips or assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick