Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,771 Reviews)
Rating breakdown 1,771 reviews
5 Stars
1,414
4 Stars
300
3 Stars
36
2 Stars
8
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
5
Sturdy, cooks great, and easy to use!
on September 7, 2025
Posted by: Scott and Amy
[This review was collected as part of a promotion.] We are loving our new Frigidaire range. I am having to learn how to utilize the air fry and convection features, but so far all is going well. We have had ours for a month.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Electric Range
on September 7, 2025
Posted by: The Reviewer
[This review was collected as part of a promotion.] It works well. There are some things I would like to be different. The clock is very bright at night. I wiould like a dimmer switch for it. My counters were just a little higher than the range itself. The risers were fully extended. Sometimes the numbers on the knobs are hard to see. The lighting in my kitchen is off. The main thing is that the range top and oven both work very well. The rest is minor.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 9, 2025
Thank you for sharing your feedback with us, The Reviewer. I’m glad to hear that your range top and oven are working very well—that’s what really matters! I also appreciate you letting us know about the brightness of the clock, the risers, and the visibility of the knob numbers. Those details can definitely make a difference in daily use. Your suggestion about a dimmer switch for the clock is a great one, and I’ll be sure to pass that along to our product team for consideration. In the meantime, if you’d like, we can explore some possible solutions to help with the brightness or visibility issues. If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and happy to assist. Thanks again for your valuable feedback, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on September 7, 2025
Posted by: Olliehud123
[This review was collected as part of a promotion.] Excellent products
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 9, 2025
Thank you so much for your kind words, Olliehud123! We’re thrilled to hear you’re happy with our products. Your satisfaction means a lot to us. If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and always happy to assist. Thanks again, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 7, 2025
Posted by: Beckibob
[This review was collected as part of a promotion.] So far I like my stove. So much different than my old stove so still trying to figure it out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
Thank you for your feedback, Beckibob! We’re happy to hear you’re enjoying your new stove so far. It’s totally normal to take some time to get used to a new appliance, especially when it’s quite different from your previous one. If you have any questions or need tips to get the most out of your stove, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Too loud
on September 7, 2025
Posted by: Joosty
[This review was collected as part of a promotion.] Like the oven but the timer sound is too loud
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 9, 2025
We’re glad to hear you’re enjoying your oven, though we understand the timer sound being too loud can be bothersome. For assistance with adjusting or reviewing available sound settings, we recommend reaching out through the live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM EST. Our team will be happy to walk you through the options specific to your model. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 8, 2025
Posted by: Lorie69
[This review was collected as part of a promotion.] Has been a nice addition to my kitchen..
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for your feedback, Lorie! We’re glad to hear that your new range has been a great addition to your kitchen. If you ever have any questions or need assistance in the future, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Range
on September 8, 2025
Posted by: Melissssas83
[This review was collected as part of a promotion.] This stove look beautiful and cooks evenly. My only complaint is the placement of the front knobs. It’s very easy to lean into them and turn the burners on by accident.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying the look and even cooking performance of your stove. We also appreciate you letting us know about the placement of the front knobs. Your insight is valuable and helps us understand how our customers use and interact with our appliances. If you ever have any questions about your stove or need assistance, our team is happy to help. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice to look at but questionable features.
on September 8, 2025
Posted by: CARBOHN
[This review was collected as part of a promotion.] Features designed by someone who has never cooked, there is no other explanation. There is no way to lock out the cooktop, you can lock the oven but the cooktop still functions. The oven shuts off when the time goes off. You can only use the timer when the over is in use, not when you are using the cooktop. I've only had it for 3 days and these are the issues I've discovered so far. Giving a 2 star review since the oven did heat up quickly and the cooktop worked as expected.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 10, 2025
Thank you for your honest feedback and for sharing your experience so far. We understand how important safety and convenience features are, especially in the kitchen. Your points about the cooktop lock and timer are valuable, and we’ll certainly share them with our product team for future improvements. We’re glad to hear the oven heats up quickly and the cooktop works as expected. If you have any questions or need assistance getting the most out of your range, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards, -Christian
Written by a customer while visiting frigidaire.com