Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,771 Reviews)
Rating breakdown 1,771 reviews
5 Stars
1,414
4 Stars
300
3 Stars
36
2 Stars
8
1 Star
13
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
3
Nice range not made as well as I hoped
on August 15, 2025
Posted by: DBG7691
[This review was collected as part of a promotion.] Storage drawer is very flimsy and cheaply made. Otherwise, I like the range.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2025
Thank you for your honest review. We're glad to hear you’re enjoying the range overall, but we’re sorry the storage drawer didn’t meet your expectations. Your feedback about the build quality is valuable, and we’ll be sure to share it with our product team for future improvements.
We appreciate you taking the time to share your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you taking the time to share your experience! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Crying for an oven
on August 16, 2025
Posted by: Sluke
[This review was collected as part of a promotion.] Perfect in every way. I never thought I would be so excited over an appliance.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2025
Thank you so much for your wonderful feedback! We're delighted to hear that you're so excited about your range and that it’s meeting your expectations perfectly. Your satisfaction truly means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range
on August 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my range! I haven’t had a new one for years. It has an air fry built in too. I love everything about it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on August 17, 2025
Posted by: Baker14
[This review was collected as part of a promotion.] So far this range is great. Everything works well. I bake a lot of bread, and it does well with the high temps required. The cooktop also heats well. Everything is very easy and intuitive to use, and I like the way it looks in the kitchen. I have not had a chance to try out all the features such as convection, air fry, steam bake, etc. My only complaint is that the timer beep is so loud! Wish there was a way to lower the volume.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 17, 2025
Posted by: Mt Ditty
Excellent product.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 19, 2025
Thank you for your excellent feedback, Mt Ditty! We’re glad to hear you’re happy with your Frigidaire product.
If you ever need any assistance, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
If you ever need any assistance, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help!
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 17, 2025
Posted by: Lau77
[This review was collected as part of a promotion.] The oven works and looks great. I am excited to try out the air fryer the next time I make French fries and the steam bake when I make bread. I’m still learning about the new features; these were not on my old Frigidaire Gallery stove.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 19, 2025
We’re so glad to hear you’re enjoying your new Frigidaire oven and that it both looks and works great! It’s exciting that you’ll be trying out the Air Fry and Steam Bake features — we hope they make your French fries and bread even better. Thank you for choosing Frigidaire and for sharing your experience. If you ever need any type of assistance as you explore the new features, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and great features
on August 19, 2025
Posted by: Fvds
[This review was collected as part of a promotion.] Love the griddle top feature and the option to use a probe in the oven. This is the best oven!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 20, 2025
We’re so happy to hear you love the griddle top feature and the oven probe option, Fvds! Those are two of our favorite features, too, designed to give you more control and convenience in the kitchen. Thanks for calling it the best oven—it means a lot to us!
If you ever want tips or recipe ideas to make the most of your oven, just let us know via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Happy cooking! - Maico
If you ever want tips or recipe ideas to make the most of your oven, just let us know via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Happy cooking! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool
on August 19, 2025
Posted by: Lipfam
[This review was collected as part of a promotion.] I love it it has been a blessing for me and my family we no longer buy bottle water it has been tested and is better than bottled water if you knew where we live you would understand how much this really means!
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 19, 2025
Thank you so much for sharing your story. We’re truly glad to hear that the appliance has been such a blessing for you and your family, especially given your unique situation. Knowing that it’s providing clean, safe water and making a real difference means a lot to us.
If you ever have any questions or need support down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever have any questions or need support down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com