Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,436 Reviews)
Rating breakdown 1,436 reviews
5 Stars
1,140
4 Stars
252
3 Stars
28
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
5
New Glass Cooktop - so far so good
on July 16, 2025
Posted by: Brooce
[This review was collected as part of a promotion.] So far the oven and burners work very well, but we've already put a couple of small scratches on the glass cooktop. First mistake was using older pans that had some marring on the bottom from years of use with a gas stovetop, so make sure your pans are super smooth on the bottom, and don't drag them across the cooktop at all. Also after we first used it we found the quick use instructions that advised to rub cooktop cream on the cooktop before using to help prevent scratches - so user error on our part, but thought we'd pass it along.
Other than that we're very pleased after the first 2-3 weeks of use.
Other than that we're very pleased after the first 2-3 weeks of use.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
Hi there. Thank you for your honest and helpful review! We're so glad to hear you're pleased with how the oven and burners are performing—it sounds like you're off to a great start.
We appreciate you sharing your experience with the cooktop surface. Your tips about using smooth-bottomed cookware and applying the cooktop cream are incredibly useful, especially for new owners. Even with the best care, it's easy to overlook these details, so your insight will definitely help others avoid the same issue.
Thanks again for choosing Frigidaire and for being part of the community—we're happy to be in your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your experience with the cooktop surface. Your tips about using smooth-bottomed cookware and applying the cooktop cream are incredibly useful, especially for new owners. Even with the best care, it's easy to overlook these details, so your insight will definitely help others avoid the same issue.
Thanks again for choosing Frigidaire and for being part of the community—we're happy to be in your kitchen!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing service from one appliance
on July 17, 2025
Posted by: Leann25
[This review was collected as part of a promotion.] Can I steam bread dough and transform it into a crusty boule or French baguette? Can I air fry chicken tenders for a healthy meal and a real treat? Can I engage the convection oven and serve up a batch of delectable chocolate chip cookies? Do the burners actually cool down when I just want to simmer? Do I feel like my kitchen is complete? The answer to all of these questions is absolutely yes! It’s the best appliance I own now. Thank you!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
Wow, it sounds like your new range has seriously transformed your cooking experience! The fact that it can handle everything from steaming bread dough to air frying chicken tenders and baking chocolate chip cookies is amazing. Convection ovens and burners that actually cool down for simmering—such a game-changer, right? It sounds like your kitchen is now fully equipped for just about anything, and you’re having a blast using it.
I love how excited you are about all the possibilities—it’s like you’ve found the ultimate kitchen tool! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
I love how excited you are about all the possibilities—it’s like you’ve found the ultimate kitchen tool! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Range
on July 17, 2025
Posted by: cmd4
[This review was collected as part of a promotion.] Great range, heats fast and oven is awesome!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 17, 2025
Hi there. Thank you for the great feedback! We're thrilled to hear you're enjoying your Frigidaire range — especially that it heats up quickly and the oven performs well. We design our appliances to deliver powerful, reliable performance, and it’s wonderful to know it’s making a difference in your kitchen.
If you ever have questions or want to learn more about getting the most from your range, we're here to help! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you ever have questions or want to learn more about getting the most from your range, we're here to help! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied
on July 17, 2025
Posted by: Barb8334
[This review was collected as part of a promotion.] Love how bright and well organized it is
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 18, 2025
Thank you for sharing your wonderful feedback, Barb! We're thrilled to hear that you love how bright and well-organized your refrigerator is. If you need any further assistance or have questions, please feel free to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire and are here to support you! - Maria
Written by a customer while visiting frigidaire.com