Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.7
(1,341 Reviews)
Rating breakdown 1,341 reviews
5 Stars
1,063
4 Stars
235
3 Stars
27
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
3
Still early days with this unit but it cooks well so far.
on January 13, 2025
Posted by: TimeWillTellIfIRegretThis
[This review was collected as part of a promotion.] Replaced a 20 year old Kenmore unit that the glass cooktop cracked and was no longer available to replace. Everyone in the house has bumped the knobs that are on the face of this thing and accidentally turned them on nearly melting the groceries being brought in the house. Our old unit had knobs where the big blank stainless steel face is above the burners on this thing. The menus are not super intuitive and it feels like the start button takes a half second to react to a touch which is annoying because I had to turn the annoying audio pipper back on in the clunky menus to have some sort of feedback that I was even pressing the button. The preheat beep is loud long and annoying. Setting the clock seemed less intuitive than I expected. The bottom drawer on this model was the better option compared to the others available but still feels like a cheap afterthought. When you do your initial burn in make sure to run the broiler as well as we ran that last night after owning for two weeks and it made a loud fan noise we have not heard yet and had that similar burn in smell from the first heat up. Annoyances aside I was able to cook a brisket with my oven since my outdoor smoker failed. The handle feels sturdy. Primary functions are good. Cheap feeling knobs. With the way newer appliances have treated me I opted for every extended warranty available. If this thing lasts half as long as the unit it replaced I would be satisfied.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 14, 2025
Hello there. We appreciate you stopping by to share your feedback on your range. We're glad that everything works fine, and we acknowledge that some of the designs and features fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it.
on January 13, 2025
Posted by: Jack175
[This review was collected as part of a promotion.] We like everything about the new electric range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our needs
on January 13, 2025
Posted by: CaitT
[This review was collected as part of a promotion.] We chose to update our range with this model for it's air fry feature, black stainless-steel finish, and the price was right. The stovetop heats up quickly, and the air fry function works great. One word of caution: the burner controls are easy to turn on and off, so avoid leaning against the front of the appliance in case of an accident.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 13, 2025
Posted by: Karma48
[This review was collected as part of a promotion.] New stove is a joy to use....the oven bakes perfectly, and the stove top heats quickly and cooks evenly. Very happy with the purchase. Also bought a Frigidaire refrigerator and love it. Frigidaire is our new go-to appliance brand!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Start button issues
on January 13, 2025
Posted by: Start button
[This review was collected as part of a promotion.] So far I really like it…my only issue is the start button. It does not easily press. You have to press it multiple times to get it to start.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Appliance
on January 14, 2025
Posted by: lori1956
[This review was collected as part of a promotion.] Very satisfied with my new range.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid and sturdy
on January 14, 2025
Posted by: Tinamec3
[This review was collected as part of a promotion.] It is not a flimsy unit
Written by a customer while visiting frigidaire.com
Customer Rating
5
Review stove
on January 14, 2025
Posted by: Draft horse
[This review was collected as part of a promotion.] Crazy great stove heats super fast love all the oven functions
Written by a customer while visiting frigidaire.com