Customer reviews from frigidaire.com
Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.8
(1,500 Reviews)
Rating breakdown 1,500 reviews
5 Stars
1,199
4 Stars
257
3 Stars
28
2 Stars
5
1 Star
11
Customer Reviews for Frigidaire - Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
5
A hot Beauty
on November 18, 2024
Posted by: SDKIDX
[This review was collected as part of a promotion.] I had to read reviews on dozens of different ranges before I chose this one, and I'm happy to have this in my kitchen now.
To start, this unit is absolutely beautiful. The mirror black range surface blends in with the black granite countertops. The stainless steel is beautifully finished, and the oven door handles comes already assembled. We like the look and feel of the control knobs and ease of use.
AIR FRY! The first thing made in the oven was some frozen french fries using the air fry feature-- something we never had before. I was skeptical and considered "air fry" to be kind of a gimmick. Wow-- i was not expecting the deliciousness added from using this method-- totally shocked at how good the feature works.
Cons? maybe a few but they are specific to my kitchen and not a true product fault. I did not realize the difference in having the biggest burner on the right side. My old range served us for 25 years and our biggest cookware was always used on the left side. I'll get used to it, but it really feels off. to the way I cook. The other thing is something I should have anticipated. That beautiful black surface shows EVERYTHING. I am still experimenting with the easiest way to clean it quickly It seems you will not just wipe up grease splatter, it just smears across the surface. Basically I think most people can expect to spend more time cleaning, but maybe that's not a bad thing. :)
PS: the Gallery microwave provides excellent LED lighting for the stovetop-- highly recommend.
To start, this unit is absolutely beautiful. The mirror black range surface blends in with the black granite countertops. The stainless steel is beautifully finished, and the oven door handles comes already assembled. We like the look and feel of the control knobs and ease of use.
AIR FRY! The first thing made in the oven was some frozen french fries using the air fry feature-- something we never had before. I was skeptical and considered "air fry" to be kind of a gimmick. Wow-- i was not expecting the deliciousness added from using this method-- totally shocked at how good the feature works.
Cons? maybe a few but they are specific to my kitchen and not a true product fault. I did not realize the difference in having the biggest burner on the right side. My old range served us for 25 years and our biggest cookware was always used on the left side. I'll get used to it, but it really feels off. to the way I cook. The other thing is something I should have anticipated. That beautiful black surface shows EVERYTHING. I am still experimenting with the easiest way to clean it quickly It seems you will not just wipe up grease splatter, it just smears across the surface. Basically I think most people can expect to spend more time cleaning, but maybe that's not a bad thing. :)
PS: the Gallery microwave provides excellent LED lighting for the stovetop-- highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Mostly good
on November 18, 2024
Posted by: Softball Girl
[This review was collected as part of a promotion.] I am disappointed with the smooth cooktop. I have been very careful but there are scratches on it already. Something boiled over, I wiped it up immediately, and cleaned it when the the cooktop cooled off. It's still there. I used the correct cookware, but there are marks on the cooktop. I also bought and used the suggested cookware cleaner. It doesn't work.
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 19, 2024
Thank you for reaching out and sharing your experience with your cooktop. We’re sorry to hear that you’re seeing scratches and marks despite taking careful measures. We understand that this can be disappointing, especially after following the recommended cleaning and care instructions. Smooth cooktops are designed to be both durable and easy to clean, so we want to ensure yours remains in optimal condition. For persistent marks, our customer care team can offer additional cleaning tips or troubleshoot further to help restore your cooktop’s surface. Please feel free to connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re here to help and would be glad to work with you to find a solution. Thank you again for choosing Frigidaire, and we look forward to assisting you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven/stove
on November 18, 2024
Posted by: Mama Frank
[This review was collected as part of a promotion.] I love the look of our new oven! It cooks very well and I don’t have to adjust any of the times on recipes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range is fabulous
on November 18, 2024
Posted by: MontanaBrat
[This review was collected as part of a promotion.] Love my new Frigidaire range. Heats up quickly, works wonderful. And looks great!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Still learning
on November 18, 2024
Posted by: Heather209
[This review was collected as part of a promotion.] Love the oven but still trying to get the Air Fryer to work for the recipes I have. Does not seem to get hot enough and/or cook as quickly as I expected.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely the BEST!
on November 19, 2024
Posted by: newlis
[This review was collected as part of a promotion.] This is my first EVER brand new range. I wish I had purchased a new one years ago, now that I know what I was missing. I love baking in this! My kids say my cookies are even better than ever. No more half done meatloaf either! LOL
Written by a customer while visiting frigidaire.com
Customer Rating
5
Never know!!!
on November 19, 2024
Posted by: Orocoveno
[This review was collected as part of a promotion.] I never knew that air baking,frying can make meal more delicious, I can believe I wait so long to purchase a stove with technology that cook faster and beathier
Written by a customer while visiting frigidaire.com
Customer Rating
5
Obsessed with the built in air fryer
on November 19, 2024
Posted by: Obsessed with stove
[This review was collected as part of a promotion.] I absolutely am obsessed with my new stove, we used the air fryer first and omg it was so easy to use and the food was delicious
Written by a customer while visiting frigidaire.com