Customer reviews from frigidaire.ca
Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Average customer rating
4.4
(171 Reviews)
Rating breakdown 171 reviews
5 Stars
108
4 Stars
38
3 Stars
11
2 Stars
5
1 Star
9
87%of customers recommend this product.
(
141 out of
163)
Customer Reviews for Frigidaire - Gallery 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Total Convection Range with No Preheat and Air Fry - Black Stainless Steel
Customer Rating
3
bakes verry well but one problem
on March 3, 2025
Posted by: Bigmur
I bought this range on Jan 28 2025, worked very well but has a very loud howl/wine when on Broil or convection bake. contacted warranty and they are sending repair people. If noise issue cannot be fixed this Range will be returned. Except for the noise this Range is awesome.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 6, 2025
Hi there,
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance functions however we are saddened to know that you are having issues with the noise. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 11-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Thank you for making time to provide us with your feedback. We are glad to know that you like how your appliance functions however we are saddened to know that you are having issues with the noise. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 11-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Joint autour de la plaque de cuisson gap sur 3 côtés, porte four pas égale. Ok en bas mais dépasse en haut
on March 3, 2025
Posted by: Lindafal
Je l’ai reçu il y a une semaine , lors de l’entretien de la surface de cuisson le joint de rubber autour mal installé donc il y a un vide . C’est un problème.ça ramasse les résidus. Plus la porte du four
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 10, 2025
Bonjour, merci d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes attristés de savoir que votre expérience n’a pas été à la hauteur de vos attentes. Veuillez accepter nos plus sincères excuses pour la gêne occasionnée que cela a pu vous causer. Je peux voir que vous travaillez avec notre équipe du service à la clientèle pour trouver une solution. Si vous avez besoin d’aide supplémentaire, n’hésitez pas à nous contacter par téléphone au 1-800-265-8352. Du lundi au vendredi, de 8 h 30 à 20 h 00 HNE, à votre convenance, et nous serons heureux de vous aider.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Electric Range
on March 2, 2025
Posted by: JesseJustin1
I am really liking my new range..I am disappointed that they didn't supply any baskets for the air fryer though. My last range was from Samsung and they provided a basket and tray for the use of a air fryer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Consistent cooking
on March 2, 2025
Posted by: WestEndGirl
After 20 years of cooking on my old cooker, I decided the inconsistencies had to end. I was nervous at first as it had programs I'd never even heard of. My first Sunday roast (lamb shoulder), using the steam roast function (I figured go big or go home), came out way better than expected: tender and beautifully cooked consistently all the way through. Winner. Here are a few of my pros and cons:
Pros: Heat is consistent; multiple cook options (including steam roast and slow cook), temperature prong, the racks are easily movable and slide with ease, timer is loud enough that I can hear it while gardening, and although I've not used it yet, I love the idea of the double burner for longer pans.
Cons: If you dont use the right size pan and it boils over and you don't clean it right away, is hard to clean up (buy some stove top cleaner, you'll thank me later), I cant seem to dim the clock so it's lit up like the sun at all hours, I can't seem to figure out how to keep the oven going once the timer ends (that might be user error though), which means resetting cook mode and temp, sometimes midway through the cook.
Pros: Heat is consistent; multiple cook options (including steam roast and slow cook), temperature prong, the racks are easily movable and slide with ease, timer is loud enough that I can hear it while gardening, and although I've not used it yet, I love the idea of the double burner for longer pans.
Cons: If you dont use the right size pan and it boils over and you don't clean it right away, is hard to clean up (buy some stove top cleaner, you'll thank me later), I cant seem to dim the clock so it's lit up like the sun at all hours, I can't seem to figure out how to keep the oven going once the timer ends (that might be user error though), which means resetting cook mode and temp, sometimes midway through the cook.
I struggled at first learnig hiw to use some functions of this cooker but good old Google and YouTube have been a blessing. I've not had any issues with accidentally switching on the cooktop like other users have mentioned. Aside from the effort needed to keep the cooktop clean, I'm really pleased with this cooker.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Cooks well, great features!
on March 2, 2025
Posted by: ALP98
Bought this unit about a month ago. It cooks well, has good features. The only thing I have noticed is that the dials can get in the way since they are in the front of the stove and about waist height so I lean on them while cooking. The timer is also really loud and does not appear to have a way to lower the volume just shut it off completely which isn’t really an option when you need a timer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Looking Range
on March 1, 2025
Posted by: Peedie
I have purchased this unit in the last month. I love the knobs on the front and they are clear to see the markings in red on the knobs. So far, the unit is working great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very good range. Tons of features.
on March 1, 2025
Posted by: Bryan434
Bought this two weeks ago. Oven heats up much more quickly than my old one and the built in temperature probe works great. Haven't tried all of the features yet, but i like all the options.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Wonderful Range
on February 28, 2025
Posted by: Uncle Bob
We have had this range for 3 weeks and it has been fantastic! It heats up quickly and is a joy to cook with.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca