Customer reviews from WalkingPad
WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Average customer rating
4.4
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
147
4 Stars
35
3 Stars
24
2 Stars
8
1 Star
4
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Posted by: Anonymous
from Tennessee
Gender:Female
Verified Purchase:Yes
Pad was much heavier than expected. Mat is off center and can not be adjusted with the tool provided. Will have to hire outside help to get it operable.
I would recommend this to a friend!
Response from WalkingPadBy WalkingPad, June 23, 2025
Thank you for your feedback. We understand your concerns about the weight and setup process. The weight of the machine is a result of its high-quality materials and is essential for ensuring stability and durability during use. We’re sorry to hear about the issue with the mat alignment and the inconvenience it has caused. Our team is always here to support you—please don’t hesitate to reach out if you need further assistance. We appreciate you choosing our product.
Written by a customer while visiting WalkingPad
Customer Rating
1
Defective Pad
on January 26, 2025
Posted by: adri
Gender:Female
I bought it for Christmas and finally got to open the box and was excited to use it. It won't turn on....I changed outlets and it still nothing, literally just opened it today and it does not wkr.
No, I would not recommend this to a friend.
Response from WalkingPadBy WalkingPad, March 13, 2025
Hey there! We’re truly sorry for your experience. We’ve been selling WalkingPads for 8–9 years, and I can assure you this is not a common issue. It’s possible that damage occurred during shipping, as this is a large electronic product. Please reach out to our customer service team as soon as possible—Hope you've solved your problem.
Written by a customer while visiting WalkingPad
Posted by: Chad R.
Verified Purchase:Yes
The hardware is great and I love it and use it daily. The software is terrible and doesn't record my workouts well in Apple Fitness, which is such a big problem that I have thought about returning or selling the it and buying something else, even though I like the hardware so much. Also, please stop collecting so much data about me in the app, you don't need to know where I live in order to record my workouts and it seems like you are collecting my data for some bad purpose.
What I would like to see from the app: record my steps taken and distance walked in Apple Fitness after i finish a session, stop asking for my location. Stop crashing so often.
Written by a customer while visiting WalkingPad
Posted by: vilicia k.
Verified Purchase:Yes
I liked the walking pad initially, used it every Monday-Friday. This afternoon the remote stopped working even after changing the battery. Wish I could get a refund.
Response from WalkingPadBy May 23, 2023
Dear customer, thank you for your feedback, I don't know if you have contacted our after-sales service: contact@walkingpad.com, they will help you solve the problem, don't worry!
Written by a customer while visiting WalkingPad
Posted by: Zachary B.
Verified Purchase:Yes
Has an air bubble after less than two weeks of use, and sometimes decides that it wants to be on automatic mode instead of manual without any input. But I use it everyday despite these issues.
Written by a customer while visiting WalkingPad
Posted by: Nicole O.
Verified Purchase:Yes
The treadmill works fine but after only one week of use, makes a loud popping sound whenever I step in the center where it folds. It sounds like the coating beneath the belt has come loose and now lifts/resticks with each step. With headphones in it is less noticeable but makes the treadmill not worth the money to me.
Response from WalkingPadBy December 22, 2022
Dear customer, thank you for your feedback. According to your description, I think this is an abnormal phenomenon, I suggest you consult our after-sales customer service to find a solution, if it can't be solved, I suggest you get a new one and return the problem machine to our warehouse for problem troubleshooting.
Written by a customer while visiting WalkingPad
Posted by: Melissa J.
Verified Purchase:Yes
It doesn't connect to our wifi for some reason. We have tried everything.
Response from WalkingPadBy December 30, 2022
Dear customer, are you trying to connect to the app with WIFI? Our app is connected through Bluetooth rather than WIFI, you can consult our customer service for more detailed operation, hope it can help you.
Written by a customer while visiting WalkingPad
Posted by: Sara A.
Verified Purchase:Yes
It seems a bit flimsy and I feel uncertain walking on it without bracing on to something.
Response from WalkingPadBy January 9, 2023
Dear customer, if you are not very comfortable with it, please be sure to use it close to the desk. This will disappear when you are skilled in using it. Or you can return it and buy a machine with handrail.
Written by a customer while visiting WalkingPad