Customer reviews from WalkingPad
WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Average customer rating
4.5
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
143
4 Stars
34
3 Stars
23
2 Stars
8
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Posted by: Zachary B.
Verified Purchase:Yes
Has an air bubble after less than two weeks of use, and sometimes decides that it wants to be on automatic mode instead of manual without any input. But I use it everyday despite these issues.
Written by a customer while visiting WalkingPad
Posted by: Nicole O.
Verified Purchase:Yes
The treadmill works fine but after only one week of use, makes a loud popping sound whenever I step in the center where it folds. It sounds like the coating beneath the belt has come loose and now lifts/resticks with each step. With headphones in it is less noticeable but makes the treadmill not worth the money to me.
Response from WalkingPadBy December 22, 2022
Dear customer, thank you for your feedback. According to your description, I think this is an abnormal phenomenon, I suggest you consult our after-sales customer service to find a solution, if it can't be solved, I suggest you get a new one and return the problem machine to our warehouse for problem troubleshooting.
Written by a customer while visiting WalkingPad
Posted by: Melissa J.
Verified Purchase:Yes
It doesn't connect to our wifi for some reason. We have tried everything.
Response from WalkingPadBy December 30, 2022
Dear customer, are you trying to connect to the app with WIFI? Our app is connected through Bluetooth rather than WIFI, you can consult our customer service for more detailed operation, hope it can help you.
Written by a customer while visiting WalkingPad
Posted by: Sara A.
Verified Purchase:Yes
It seems a bit flimsy and I feel uncertain walking on it without bracing on to something.
Response from WalkingPadBy January 9, 2023
Dear customer, if you are not very comfortable with it, please be sure to use it close to the desk. This will disappear when you are skilled in using it. Or you can return it and buy a machine with handrail.
Written by a customer while visiting WalkingPad
Posted by: Ryan T.
Verified Purchase:Yes
It's good except for one giant issue: the plastic piece under the belt has a bubble around the fold that just won't go away, so it makes a very loud clicking noise for every single step. For this reason, I will l have to actively advise against purchasing this brand.
Response from WalkingPadBy January 13, 2023
Dear customer, thank you for your feedback, this problem can be solved by releasing the air inside the bubble, just like the principle of cell phone lamination. I suggest you to consult our after-sales staff.
Written by a customer while visiting WalkingPad
Posted by: Emily B.
Verified Purchase:Yes
By the second use the remote stopped working. While I can control the walkingpad through the app still, for the price, I would expect the remote to reliably work. Outside of the remote it's been great.
Written by a customer while visiting WalkingPad
Posted by: Thomas I.
Verified Purchase:Yes
The treadmill requires immediate calibration to ensure the tread is centered properly. This should be explained as step one. I ended up immediately ripping the edge of the tread belt due to this off center problem and had no idea how to correct it until I checked the entire manual.
Response from WalkingPadBy January 29, 2023
Hey Dear Customer,
Thank you for sharing this with us. This is not normal and please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad. hopefully this will solve your problem.
Thank you for sharing this with us. This is not normal and please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad. hopefully this will solve your problem.
Written by a customer while visiting WalkingPad
Posted by: Steve D.
Verified Purchase:Yes
Major design flaw IMO. This is supposed to be ideal as an under desk treadmill, but the power switch is on the front end of the unit which would be under the desk. I have to crawl on my knees under the desk each time to turn it on.
Written by a customer while visiting WalkingPad