Customer reviews from WalkingPad
WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Average customer rating
4.4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
141
4 Stars
34
3 Stars
23
2 Stars
9
1 Star
4
86%of customers recommend this product.
(
18 out of
21)
Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Posted by: Ryan T.
Verified Purchase:Yes
It's good except for one giant issue: the plastic piece under the belt has a bubble around the fold that just won't go away, so it makes a very loud clicking noise for every single step. For this reason, I will l have to actively advise against purchasing this brand.
Response from WalkingPadBy January 13, 2023
Dear customer, thank you for your feedback, this problem can be solved by releasing the air inside the bubble, just like the principle of cell phone lamination. I suggest you to consult our after-sales staff.
Written by a customer while visiting WalkingPad
Posted by: Emily B.
Verified Purchase:Yes
By the second use the remote stopped working. While I can control the walkingpad through the app still, for the price, I would expect the remote to reliably work. Outside of the remote it's been great.
Written by a customer while visiting WalkingPad
Posted by: Thomas I.
Verified Purchase:Yes
The treadmill requires immediate calibration to ensure the tread is centered properly. This should be explained as step one. I ended up immediately ripping the edge of the tread belt due to this off center problem and had no idea how to correct it until I checked the entire manual.
Response from WalkingPadBy January 29, 2023
Hey Dear Customer,
Thank you for sharing this with us. This is not normal and please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad. hopefully this will solve your problem.
Thank you for sharing this with us. This is not normal and please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad. hopefully this will solve your problem.
Written by a customer while visiting WalkingPad
Posted by: Steve D.
Verified Purchase:Yes
Major design flaw IMO. This is supposed to be ideal as an under desk treadmill, but the power switch is on the front end of the unit which would be under the desk. I have to crawl on my knees under the desk each time to turn it on.
Written by a customer while visiting WalkingPad
Customer Rating
3
on April 27, 2023
Posted by: Michelle R.
Purchased and it runs alright, a little loud, but compact for my apartment. My rating is because the remote broke a month after purchasing.
Written by a customer while visiting WalkingPad
Posted by: Janelle S.
Verified Purchase:Yes
I love this walking pad when it is actually working.
Pros:
- Folding
- Clean nice design
- Perfect size and fits under desk nicely with good features such as app and remote
- Price is fair for the quality
Pros:
- Folding
- Clean nice design
- Perfect size and fits under desk nicely with good features such as app and remote
- Price is fair for the quality
Cons:
1. No shock absorption
2. Belt shifts
3. The biggest complaint I have, which is the only reason I couldn't give this a 4-5 star review, is that it often has trouble getting started. I hit start, and the belt starts and then 3 steps in it stops. I repeat this cycle a few times, sometimes I reboot it, etc. etc. I troubleshoot for about 5 minutes and then it will run perfectly fine for the next hour until I step off and I end up back at square one. It doesn't do it every time, and I can not find any information on how to troubleshoot this issue.
1. No shock absorption
2. Belt shifts
3. The biggest complaint I have, which is the only reason I couldn't give this a 4-5 star review, is that it often has trouble getting started. I hit start, and the belt starts and then 3 steps in it stops. I repeat this cycle a few times, sometimes I reboot it, etc. etc. I troubleshoot for about 5 minutes and then it will run perfectly fine for the next hour until I step off and I end up back at square one. It doesn't do it every time, and I can not find any information on how to troubleshoot this issue.
Written by a customer while visiting WalkingPad
Posted by: Erin H.
Verified Purchase:Yes
I’m somewhat disappointed in this machine. Sure got home, unpacked it and got it going. Went to fold it up and moved it forgetting it was plugged in, and the clip broke immediately, so now it cannot be unplugged or the connector inside pushes in. This is going to make it hard in the future when it gets moved or unplugged if someone doesn’t know. For the price of this machine, I’m terribly disappointed that the parts are so easily broken.
Written by a customer while visiting WalkingPad
Posted by: Julie C.
Verified Purchase:Yes
I use it daily and really helps me to get my target steps. It's a good machine but it's not as quiet I hoped.
Written by a customer while visiting WalkingPad