The walking pad works but it has a few fatal flaws 1) the band always leans to one side - you can fold it and it is loose enough to adjust then but once it is running again it goes to the very edge of one side 2) the app is pretty much useless which is concerning in as far as once the remote gives up it will be near impossible to control 3) when you fold it if you do not turn it off before you do so sometimes it will turn on - and attempt to run while folded which seems illadvised for the sake of the machine 4) a minor nitpick but none of the metrics on the interface have units - are we counting speed in km or miles? Same for distance
It is a lovely color and it does work but there are likely better walking treadmills out there - good luck
Response from WalkingPadBy WalkingPad, February 28, 2025
We apologize for the inconvenience caused. Regarding the belt issue, it is due to the belt being too loose. Please refer to this video for guidance on adjustment:https://www.instagram.com/stories/highlights/18034092986276004/ For the machine running while folded, we recommend turning off the machine before folding to avoid accidental startup. If not powered off, it could potentially cause damage, so please ensure the machine is turned off before folding. Lastly, thank you for your suggestion regarding the units. We have forwarded this feedback to our software team, and an update is in progress. We sincerely apologize again for the inconvenience, and if you have any further questions, please feel free to contact customer service.
Written by a customer while visiting WalkingPad
Customer Rating
1
on March 6, 2024
Posted by: Shaina O.
my walking pad regularly turns off while using it. This initially happened occassionally but I've now had my walking pad for a year and I can't use it at all because it turns off within seconds. HUGE WASTE OF MONEY! It also beeps sporatically when not in use
I'm a Functional Health Coach and work from home. I walk my dog 2-3 times per day but realized I was sitting quite a bit for client work, client calls, etc. I struggle with chronic body pain that flares when I sit for too long or have extended periods of inactivity. Since using the walking pad, I'm getting more movement (so hitting over 10K steps per day), have less body pain, am more regular and even lost some weight. I recommend it to all my clients and online community.
This walking pad is great! I wanted something that would allow me to get steps in during the workday and cold winter days. It’s so portable and compact, it’s very easy to use it in different rooms in my house. The compact size also makes it small enough to fit on the floor of our coat closet. The app and use of Bluetooth is also nice so that you can control everything through your phone. Highly recommend for anyone looking for a way to get those extra steps in.
I would recommend this to a friend!
Written by a customer while visiting WalkingPad
Customer Rating
2
on June 28, 2023
Posted by: Emili C.
The mat started coming apart today and we've had this for only 6 months, used it maybe every other week for a half hour at low speeds. I wish we would've invested in something with an actual warranty.
Response from WalkingPadBy June 29, 2023
Dear customer, don't worry, this is a minor problem. Please look out for an email from the after-sales service team. It may also appear in the trash.
I've been using it daily for a week and I LOVE it. It slides under my very narrow, old desk, which was hard to accommodate.
DO PAY ATTENTION when you start it up: you have to calibrate the belt so it doesn't pull left or right (easily adjusts with included allen wrench). If you fail to do this, you will ruin your treadmill belt.
I got the walking pad as my birthday present to move more. I am so happy I have it. I have been meeting my daily steps goal since I got it. It is quite, easy to use, and easy to fold. I have recommended it to various friends who have seen it already. It is a must if you work from home or at office all day.