Customer reviews from WalkingPad
WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Average customer rating
4.5
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
143
4 Stars
34
3 Stars
23
2 Stars
8
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for WalkingPad - C2 Under Desk Treadmill Double Fold Walking Pad - Black
Posted by: Marianna E.
Verified Purchase:Yes
Other than my dog thinking it's a diabolical machine that somehow makes me move in one place, it's amazing. I have only been using it for about 2 weeks. Works as intended so far, I really like it. Definitely helped me out of some morning and afternoon slumps.
Written by a customer while visiting WalkingPad
Posted by: Travis H.
Verified Purchase:Yes
i like it a lot i like how it folds up and can put it put of the way when i don't need it and i can put it anywhere when i do need it
Written by a customer while visiting WalkingPad
Customer Rating
3
Good walking pad, abysmal app
on February 13, 2025
Posted by: Carl
The treadmill is pretty good. The app is the worst app I've ever used in my life, however. It will connect at first and one day it will break and there's no reconnecting. It may as well not have an app. The folding is nice, the thing is still an ugly treadmill, no way to slice it. I feel like I was promised more than I got.
Written by a customer while visiting WalkingPad
Customer Rating
1
Defective Pad
on January 26, 2025
Posted by: adri
Gender:Female
I bought it for Christmas and finally got to open the box and was excited to use it. It won't turn on....I changed outlets and it still nothing, literally just opened it today and it does not wkr.
No, I would not recommend this to a friend.
Response from WalkingPadBy WalkingPad, March 13, 2025
Hey there! We’re truly sorry for your experience. We’ve been selling WalkingPads for 8–9 years, and I can assure you this is not a common issue. It’s possible that damage occurred during shipping, as this is a large electronic product. Please reach out to our customer service team as soon as possible—Hope you've solved your problem.
Written by a customer while visiting WalkingPad
Posted by: Chad R.
Verified Purchase:Yes
The hardware is great and I love it and use it daily. The software is terrible and doesn't record my workouts well in Apple Fitness, which is such a big problem that I have thought about returning or selling the it and buying something else, even though I like the hardware so much. Also, please stop collecting so much data about me in the app, you don't need to know where I live in order to record my workouts and it seems like you are collecting my data for some bad purpose.
What I would like to see from the app: record my steps taken and distance walked in Apple Fitness after i finish a session, stop asking for my location. Stop crashing so often.
Written by a customer while visiting WalkingPad
Posted by: Natasha Y.
Verified Purchase:Yes
The belt won’t stay centered. Because of that it has become damaged. I also installed the app and started using the treadmill in hopes that adjusting the speed would help without success. If I cannot use the treadmill I would like to return it.
Response from WalkingPadBy June 8, 2022
Yes, Of course you can return it. And you can contact: support@walkingpad.com with your order number, she will help you with this issue.
Written by a customer while visiting WalkingPad
Posted by: Anitda P.
Verified Purchase:Yes
I have had it less than a month and already the belt is showing issues that it keeps sliding to one side to the point the belt’s thread is coming off on the bottom. I haven’t done anything wrong.
Response from WalkingPadBy March 27, 2023
Dear customer, I'm sorry I didn't see your message in time and I don't know if your problem was solved. Please contact the support team for help. If the problem is not resolved, you can return the machine and get a new walkingpad or a refund, Please learn more about the return policy at here: https://www.walkingpad.com/pages/return-refund-policy. Hopefully this will solve your problem
Written by a customer while visiting WalkingPad
Posted by: vilicia k.
Verified Purchase:Yes
I liked the walking pad initially, used it every Monday-Friday. This afternoon the remote stopped working even after changing the battery. Wish I could get a refund.
Response from WalkingPadBy May 23, 2023
Dear customer, thank you for your feedback, I don't know if you have contacted our after-sales service: contact@walkingpad.com, they will help you solve the problem, don't worry!
Written by a customer while visiting WalkingPad