Great size, but constantly switched between manual and auto mode making it unusable.
Response from WalkingPadBy WalkingPad, January 25, 2026
Thank you for your feedback. We’re glad you like the size of the treadmill. Under normal use, it shouldn’t switch between manual and auto modes unless the mode button is pressed. Please contact our customer support team so we can help check the specific cause and resolve this for you.
Written by a customer while visiting WalkingPad
Customer Rating
1
Warranty who will repair?information?
on January 28, 2026
Posted by: Jessey
from New Jersey
Gender:Female
I have only used one month and it stopped working. Called for support and haven’t been able to get them to help me. They told me to remove cover??? Where is repair shop?
The belt won’t stay centered. Because of that it has become damaged. I also installed the app and started using the treadmill in hopes that adjusting the speed would help without success. If I cannot use the treadmill I would like to return it.
Response from WalkingPadBy June 8, 2022
Yes, Of course you can return it. And you can contact: support@walkingpad.com with your order number, she will help you with this issue.
The walking pad itself is wonderful. It's easy to fold up and out away and is the perfect size. The app to get started in manual mode is just about the worst thing ever if you're from the US. Took forever to finally get in and after reading the reviews on the app it seems that it is common. When I'm on automatic mode without the app it starts and stops on its on so it's incredibly frustrating.
I’m somewhat disappointed in this machine. Sure got home, unpacked it and got it going. Went to fold it up and moved it forgetting it was plugged in, and the clip broke immediately, so now it cannot be unplugged or the connector inside pushes in. This is going to make it hard in the future when it gets moved or unplugged if someone doesn’t know. For the price of this machine, I’m terribly disappointed that the parts are so easily broken.
Written by a customer while visiting WalkingPad
Customer Rating
3
on June 11, 2024
Posted by: Bassem G.
The automatic mode does not work properly. It goes very fast then it just slows down and stops. As for the Manual mode, you can only increase or decrease the speed by 0.5 km/h, so its either 0.5 or 1 or 1.5 or 2. No in between....
Love love love this little walking pad. It has been a lifesaver for my sanity since starting to work remotely. I have a hard time sitting still, so having a (standing) “desk job” and being able to walk miles and miles a day while I am working allows me to be healthy, focus, and do my best at work!