It doesn't connect to our wifi for some reason. We have tried everything.
Response from WalkingPadBy December 30, 2022
Dear customer, are you trying to connect to the app with WIFI? Our app is connected through Bluetooth rather than WIFI, you can consult our customer service for more detailed operation, hope it can help you.
I've been using the walkingpad every day to reach my goal of 10k steps. It's so easy to unfold and stash under my desk. I really wish I had gotten one sooner!
The treadmill works fine but after only one week of use, makes a loud popping sound whenever I step in the center where it folds. It sounds like the coating beneath the belt has come loose and now lifts/resticks with each step. With headphones in it is less noticeable but makes the treadmill not worth the money to me.
Response from WalkingPadBy December 22, 2022
Dear customer, thank you for your feedback. According to your description, I think this is an abnormal phenomenon, I suggest you consult our after-sales customer service to find a solution, if it can't be solved, I suggest you get a new one and return the problem machine to our warehouse for problem troubleshooting.
Has an air bubble after less than two weeks of use, and sometimes decides that it wants to be on automatic mode instead of manual without any input. But I use it everyday despite these issues.
I've been using this for almost two weeks now. Every day I get my 10,000 steps in and I'm loving not having to go outside in the frigid New England weather! It's quiet and at level 3 I get my heart rate up to where I want it. I tried using it in front of my television but with no handrails I found it was difficult to stay balanced on it! Having the desk, I can work and keep one hand on my desk to keep me balanced. I absolutely love this walking pad!